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“Casual Elegance with a few quirks” 5 of 5 stars
Review of Kimpton RiverPlace Hotel

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Kimpton RiverPlace Hotel
Ranked #2 of 137 Hotels in Portland
Certificate of Excellence
GreenLeadersSilver level
San Diego
Level Contributor
98 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Casual Elegance with a few quirks”
5 of 5 stars Reviewed June 10, 2013

I booked through Amex Fine Hotels and Resorts. The perks were an upgrade to a river view room. 4:00 P.M. checkout, free breakfast and one dinner. Not a fan of the dining room (sorry to look a gift-horse in the mouth) but I will review that (called three degrees) separately.

The hotel is too small to have a dedicated bellman staff, so the valets split duty. There was noone to open the cab door or take the bags. Can carry a bag, but that was odd at the second highest rated hotel in Portland (the other one is also a Klimpton.

The staff was nice. The elevators are low and jerky. That needs to be fixed. The room was clean and nicely laid out. The blackout curtains are good and you need them because the west facing room gets full unrelenting morning sun. Some up and down shades inside the curtains would be nice.

The rooms are designed to look like a ship and there is a poem on the do not disturb tab about how ships are the closest thing to dreams human hands can build. They have a headboard that wraps around one entire wall in tufted burgundy faux leather. It looks like a 70's steakhouse which is fine. I love 70's steakhouses. There are these dumb like lamps the size of wastepaper basket hanging over bedside tables two people could eat off and a totally out of place 70's mirrored chest of drawers. Its not offensive, but it could be updated. The pool is a health club that looks like it was a YMCA in the 70's

The location makes it all worthwhile and the price was very reasonable $ 290 a night. It is in a park on the river and it fits in with the eclectic parkland style. It was nice, but had a few quirks

Room Tip: River View
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank wxzzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (539)
Date | Rating
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  • English first
  • French first
  • German first
  • Japanese first
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English first
London
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed June 9, 2013

Ok so it took us three attempts to get to the hotel, but that's the fault of Portland's incredibly confusing highway and one way systems. They do have driving directions on the website; make sure you refer to them and don't just rely on a map.
Once there, Doug and Andrew were wonderfully welcoming, really great guys who love what they do. They set a very high bar for service from the moment you step out of your car. Fresh iced lemonade in the lobby, and a $10 'raid the minibar' voucher soon calmed our traffic-frazzled nerves. As a previous reviewer said, join the Kimpton loyalty scheme to get the voucher and free wifi. We had a king room with river view, very spacious with all-new furnishings and huge, hugely comfortable bed. There's also super fluffy robes, safe, iron, ironing board, slippers, yoga mat ... Though I thought the bathroom shampoo etc was a bit downmarket-looking compared to the newly styled rooms.
Breakfast wasn't included in the rate, but hey this is Portland where baristas are close to rock stars (and chefs are rated even higher) so we went to Case Study's downtown branch, which is about a 12 minute walk up 10th.
We also took advantage of the wine hour, held outdoors on the deck, with a live jazz duo, 4 sorts of wine as well as beer, soft drinks and snacks. Yes it was the most expensive hotel of our Washington/oregon trip, but absolutely worth it.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sarahnfred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this review, June 10, 2013
Glad to hear Douglas and Andrew gave you that big warm welcome when you arrived. Those two are true professionals when it comes to hospitality. Thanks for the amazing review!

Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pincher Creek, Canada
Level Contributor
121 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 7, 2013

we recently stayed a week at the riverplace, stayed in a jr suite overlooking river, was nice, comfortable, clean, quiet. could watch the dragon boats going by. staff were polite and informitive. downtown was only a short walk away. only wished they had better breakfast was not impressed with restaurant. overall was a good stay and would stay their again.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this review, June 10, 2013
Thanks for spending an entire week with us. It was a pleasure having you. Sorry that you didn’t enjoy the breakfast. We all appreciate the feedback and will use it to improve our restaurant offerings. Thanks for the review.

Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
517 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 301 helpful votes
4 of 5 stars Reviewed June 5, 2013

The River Place is a bit of a change from Kimpton's usual style.

It is located beside the Columbia River adjacent to a very pleasant park and marina. It is about a 10 minute walk from the main shopping area.

Our standard room was very spacious and nicely decorated. Our room faced the city and nearby main road. The view was average but considering a busy road was nearby the room was very quiet. Staff reported the hotel had been recently renovated. It certainly seems fresh and new. The Etro bathroom amenities are a nice touch.

Doormen and front desk staff were very friendly and helpful. After our first encounter they all greeted us by name.

The traditional Kimpton winetasting is served each evening in the 'living room'. Always a nice perk.

River view rooms would probably be a much nicer option than city view.

Tips: Join the Kimpton In-Touch program. It's free. Members get their choice of newspapers, free wifi and $10 credit for the mini-bar.

Room Tip: Try for river view.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank GVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessa K, Manager at Kimpton RiverPlace Hotel, responded to this review, June 21, 2013
Thank you so much for your review!

We are so glad that you enjoyed our hotel and our new look. You are right that this hotel is just a little different from other Kimpton Hotels. We are a little smaller but we still offer all of the cool amenities that other Kimpton's do.

We certainly hope to see you the next time you are in town.

Warmest Regards,

Tessa Keleher
Director of Rooms
RiverPlace, A Kimpton Hotel

Director of Rooms
RiverPlace, A Kimpton Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canby, Oregon
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 3, 2013

My Mom and I had a wonderful weekend getaway and chose this hotel for the beautiful location; we got so much more then we had expected! From the moment we pulled up to the hotel we were greeted by the friendly valet, checking in was easy and so friendly. Our room was decorated so beautiful, comfortable, and so clean. We were surprised with a welcome tray including wine, cupcakes, and a manuicure/pedicure kit to help us celebrate our Mother/Daughter getaway. It helped kick off a great weekend together! The restaurant, Three Degrees, had delicious food, and the staff was knowledgable and a delight. I would highly recommend this hotel and can't wait to go back with my husband! Thank you to all the staff at the RiverPlace Hotel! We really appreciated everything you did to make our stay special and unique!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank SLF7777777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this review, June 5, 2013
I just love to hear how we rolled out the red carpet for you and your Mom. We will do the same when you bring the husband. Let’s see you again before the summer zooms by. Thanks for the review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 2, 2013

The room was great! The bed comfortable, really comfortable. As always the staff at Kimpton is very friendly and accommodating. They even arranged for my car rental. I only spent one night but would not hesitate to stay there again.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank BarryWE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 31, 2013 via mobile

While visiting family in Portland, I needed a place with my 4 year old son and saw the photos and reviews and thought lets give it a try. Every employee that we ran into was super friendly. One person in general was Ed in maintenance. My son was fascinated with the work he was doing on the 4th floor, as he was hanging up new signs, patching holes, and painting. He was so impressed with my son, that he stopped to talk to him, and explained how he repaired the holes in the wall. He even gave my son a few of the chocolate hammers. That was a nice touch. The hotel has wine hour and warm cookies from 5 to 6pm. That's not all. The rooms are all remodeled, with Flat screen TV's, DVD players perfect for my son that got to get free DVD rentals from the fantastic front desk staff. Lots of children DVD's to choose. There is the river right outside hotel door to walk, and it's away from the downtown drama. The only downfall was our room did not have a view of the river, but did have an excellant 2 room suite on the 4th floor. Maybe next visit we will have a river view room. We also have to thank Andrew at the front door for parking our car and giving us excellent directions to some excellent restaurants and OMSI museum. This is the place for us.

  • Stayed May 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Dug-zon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this review, June 5, 2013
I shared your review with Ed and he was thrilled he made such an impact on your son and your overall stay. Thank you for mentioning Ed, it is rare that our maintenance employees get mentioned in surveys and reviews but they so desire the recognition for their hard-work. We all hope to see you soon.

Ryan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kimpton RiverPlace Hotel

Property: Kimpton RiverPlace Hotel
Address: 1510 SW Harbor Way, Portland, OR 97201-5105 (Formerly RiverPlace Hotel, A Larkspur Collection Hotel)
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Portland
#2 Luxury Hotel in Portland
#2 Romantic Hotel in Portland
#3 Family Hotel in Portland
#11 Green Hotel in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Kimpton RiverPlace Hotel 4.5*
Number of rooms: 84
Official Description (provided by the hotel):
Stay Tranquil. A landmark presence on the riverfront, RiverPlace Hotel - a Kimpton Hotel, captures the innovative essence and intimate hospitality of the Pacific Northwest. A haven of warmth and tranquility, RiverPlace is a charming refuge located at the base of Portland’s city center. Stay closely connected or blissfully removed – RiverPlace is an immersion in care, comfort and quality. The hotel offers personalized experiences tailored to guest’s individual needs and interests, from complimentary wireless high speed Internet, DVD players and complimentary access to the Oregon Athletic Club at RiverPlace. Guests also enjoy our Three Degrees Waterfront Bar & Grill, one of the city's most popular spots. Everything about this restaurant feels welcoming and comfortable - including our guests. ... more   less 
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Also Known As:
Larkspur Collection Portland
Riverplace Hotel Larkspur Collection

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