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Kimpton RiverPlace Hotel
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Reviews (1,793)
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All reviewsthe riverdegrees restaurantrocking chairsathletic cluba river view roomwine hourcomplimentary winewaterfront parkone bedroom suitewonderful hotelbeautiful roomvalet staffclose to downtownvalet parkingthe entire staffhappy hourthe location is perfect
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Reviewed May 22, 2013

Good hotel. Not 5 stars. Location is quite pretty next to the river but a little cumbersome to get right to the downtown activities. About a 15 minute walk to get to the center of things. Parking OK once you figure it out. Can be found on the street or nearby self service in and out garage. I never valet park. Room was a good suite but with a broken spring in the dishwasher door which caused the door to fall open and smash my leg. Limited happy hour. Phones did not work too well in room but I guess everyone uses cell phones now. Did not try any of the restaurants. Staff friendly. Asked for extra towels but they never came. Next time I might try their central downtown location or maybe this one again.

Room Tip: suites down on the side are very quiet and private.
  • Stayed: May 2013, traveled with family
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Thank Gitano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded May 27, 2013

I would like to apologize again for that broken spring. We feel horrible that the door came down on your leg. I am also sorry for the missteps in service. We will use your feedback to help motivate the team & to reach that 5 star style of service. Thank you for the feedback.

Ryan

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Reviewed May 22, 2013

In all respects, this is a perfect city hotel. The location was great, the room was comfortable and the service at all levels was outstanding. Everyone we dealt with was genuinely friendly and could not have been more helpful in recommending restaurants, side trips, and events. In doing so, they made you feel welcome. Well done.

  • Stayed: May 2013, traveled with family
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2  Thank SWinMICH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded May 27, 2013

Awesome! The staff just loves showing off Portland and it shows with the care they put into their Concierge services. We appreciate the review.

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Reviewed May 22, 2013

This was our first experience with the Kimpton chain and we were very impressed with this hotel. Lovely location...on the river and on the fringes of the downtown core but still within easy walking distance. Staff was amazing and very helpful, especially Maya who very kindly made restaurant suggestions and reservations for us. City bikes are complimentary and the hotel is located on a bike trail that takes you along the river and beyond. We enjoyed a nice breakfast there the first morning but ventured beyond the next few days. The bar seemed to be a happening place and we unfortunately ran out of time to enjoy a drink there overlooking the water. We had a very comfortable king room on the corner which gave us great views. One could open the windows as well which is always a good feature of any hotel. We would not hesitate staying here again.

  • Stayed: April 2013, traveled as a couple
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1  Thank skychaserCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2013

The service at RiverPlace is personal and prompt, as well friendly. For me, service is everything, and this hotel has that. But, it's also clean, well maintained, and convenient to just about anything you want to do in Portland.

I've stayed in several different rooms at this hotel and have found all of them to be comfortable and clean. I sleep well there. My showers have lots of hot water with good pressure. There aren't any smelly cleaning products or perfumes used in the rooms. A solid internet connection was appreciated any time I wanted it. And I love their honor bar.

  • Stayed: April 2013, traveled on business
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1  Thank Kitanne668
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2013

Following an unhappy experience at a Kimpton hotel in DC, we checked in to this lovely experience. Newly remodeled, the rooms are comfy and functional. Great people work here! Good walking/running/bicycling trails all around.

Room Tip: Go for the river view rooms
  • Stayed: May 2013, traveled as a couple
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2  Thank Suenglish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessa K, Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded May 19, 2013

Thank you so much for taking the time to write a review! We are so excited to hear that you enjoyed your stay and our newly renovated guest rooms. We certainly hope that you will continue to seek out Kimpton Hotels in your future travels and look forward to seeing you the next time you’re in Portland.

Warmest Regards,

Tessa Keleher
Director of Rooms
RiverPlace, A Kimpton Hotel

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