I have stayed at the RiverPlace multiple times over the past few years. Each and every time that my wife and I had the pleasure of staying there the staff was exceptional. However, those past experiences could not have prepared me for the truly remarkable and extraordinary treatment that we received on this last trip in July, 2012 during a very busy time for the hotel. My wife, terminally ill with cancer, was hospitalized at OHSU and I stayed at RiverPlace.. Her condition made it impossible to know when I could move her to our summer home in Cannon Beach. Mr. Kunzer made it clear that whatever I and my family needed would be taken care of. I know they turned away people who had booked my room and that of my daughter. Never once was there any pressure or indication from Ryan, or any staff, that my problem was causing them a problem. Yet, I know it did. They worked with me daily until we could discharge my wife to Hospice care. I have traveled a lot and stayed at some of the finest hotels in the world. None would have treated my in this kind, empathetic, and sensitive way. I will be back to Portland this coming summer and will be back to RiverPlace, a place I am proud to call "home" for that is how they make you feel - from the doorman,the reception desk, to housekeeping, to a fantastic manager. Thank you all. Robert H. Tamis, MD
- Official Description (provided by the hotel):
- Stay Tranquil. A landmark presence on the riverfront, Kimpton RiverPlace Hotel captures the innovative essence and intimate hospitality of the Pacific Northwest. A haven of warmth and tranquility, RiverPlace is a charming refuge located at the base of Portland's city center. Stay closely connected or blissfully removed - RiverPlace is an immersion in care, comfort and quality. The hotel offers personalized experiences tailored to guest's individual needs and interests, with complimentary wireless high speed Internet and DVD players. Guests also enjoy our Three Degrees Waterfront Bar & Grill, one of the city's most popular spots. Everything about this restaurant feels welcoming and comfortable - including our guests. ... more less
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- Also Known As:
- Larkspur Collection Portland
- Riverplace Hotel Larkspur Collection