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“Excellence”

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Kimpton RiverPlace Hotel
Ranked #4 of 146 Hotels in Portland
Certificate of Excellence
GreenLeadersSilver level
Reviewed October 14, 2012

Two words define the RiverPlace: sustained excellence.

I have the choice to stay wherever I would like and I choose to stay here because of the excpetional service. It is my home away from home.

Of particular note on my most recent visit was Dan who searched all over the city for the October 15 issue which named Portland's Fashionxt as the number one fashion runway show outside of New York City. As a producer of that event and on the way to the event, his thoughtulness was very much appreciated.

  • Stayed: October 2012, traveled on business
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Thank Lynn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded October 19, 2012

We are so lucky to have Dan the Doorman here at the RiverPlace. Day in and day out he really goes above and beyond. Thanks for the review and congratulations on the success of your fashion show.

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1,202 - 1,208 of 1,770 reviews

Reviewed October 12, 2012

Best trip my wife and i have had in long time and a lot of that had to do with RiverPlace. As already mentioned, the amenities were great, coffee in the morning and wine in the evening were very nice touches. The concierge was very knowledgeable and the valet staff was exceptional particulary Andrew. He pointed out a number of great places to eat, events to check out and ways to get there. Upon departure, he provided directions on heading to the airport since the marathon was in progress. BIG headache avoided for us.
On our next trip to Portland we will definitely by staying at Riverplace!!

  • Stayed: October 2012, traveled as a couple
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Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded October 15, 2012

Thanks for the feedback and your great comments about Andrew! We are extremely lucky to have him.

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Reviewed October 10, 2012 via mobile

Stayed one night and found everything great. Staff really helpful, especially with children. Room clean and a very good spec.

Everything else really great.

They however need a larger room service menu if possible. The naming of courses 'Begin' & 'Further' was a funny bit of pretense!

  • Stayed: October 2012
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Thank Surreyman2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded October 15, 2012

Glad to hear you enjoyed the Kimpton experience. We hear you loud and clear about the In Room Dining menu. The new and improved menu should be rolled out by the end of October

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Reviewed October 9, 2012

The other reviews offer a good overview.

Other highlights include welcome wine between 5 and 6pm, cookies at the counter, courtesy bikes for riding around town, very helpful concierge (we had our own bikes and he was excited that we would be exploring his town that way!), free DVD movie rentals (they don't have the traditional charge the room systems).

There were no real negatives other than the expensive valet parking (though par for the course at $30).

We had a reduced rate as we booked the room through a discount site, and were very happy. We'd totally consider it again, especially at the price we got.

Room Tip: We got a standard double queen room via another booking site.
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  • Stayed: September 2012, traveled as a couple
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1  Thank jkm_canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded October 15, 2012

I would like to think we are amazing on the other days of the week too! We just love the way you travel. It’s always a blast to explore a city on a bike. Thanks for the review.

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Reviewed October 8, 2012

We chose RiverPlace based on the positive TA reviews and we were not disappointed. During our recent stay, we were very impressed with the front desk and valet staff, and we found the location to be convenient to downtown attractions and also for highway access. The four out of five rating reflects a few blips, particularly the $31 per day parking/valet fee, which is excessive (it's Portland after all, not Chicago). Also, the furniture in our room was not very comfortable (sofa and chairs), and the outdoor space (entry and deck) was a bit dingy. Nothing terrible mind you, but still noticeable, particularly at that price point.

  • Stayed: September 2012, traveled with family
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Thank backinthesaddle67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2012

Stayed here for a weekend trip since we wanted to able to walk to places in downtown and along the waterfront. Overall a great location - nice views of the river. The hotel was a mix of old and new decor - looks like selected renovations were done in the past few years. Overall customer service at the hotel could be improved - when we arrived in the early evening (around 6:30 pm), there was no one to greet us or direct us to the reception. In addition, the fire alarm went off at 5 am one morning, and kept beeping intermittently (every 15-20 mins) from 5 to about 7 am. When we called, they told us about some smoke build-up in the kitchen but no apology later that morning or when we checked out. Even their awesome bed (which is really wonderful) didn't help us go back to sleep after being woken up at 5!

  • Stayed: September 2012, traveled as a couple
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Thank NTS_2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded October 10, 2012

I would like to apologize about the rude wakeup call you received from our fire alarm. This is an extreme rarity and I am so sorry that this happened during your stay with us.

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Reviewed October 7, 2012

My husband and I had a wonderful stay at this hotel (only 2 nights). Nonetheless, we felt this stay deserved a 5 star rating on TA. We were greeted by a pleasant front desk staff who were very attentive professional, yet laid back. The valet/bellhop staff were very friendly but not phony. We arrived late and were looking forward to a light snack or meal. the restaurant was ready to close, so we opted for the bar. It's menu was small, but everything looked delicious. I had by far, the best BLT with avocado which came with a mixed greens salad. I simply stuffed myself. It was worth it! The room was cozy, comfortable with a sitting area with its own tv. Mini bar was substantial. Room was immaculately clean. Most importantly, it was quiet!!! The bed was super comfortable as well. We has dinner in its restaurant, Three Degrees. It was excellent, the wait staff was wonderful, dinner was not rushed. I called ahead that day for a reservation and they asked if there was anything special they should know (which I thought was nice, because otherwise I wouldn't have mentioned that it was my husbands bday). They clearly took note of this and brought out our dessert with a lit candle to surprise him. Better yet, they comped the dessert which I didn't expect. Our meal was so delicious. Kudos to the chef and staff. My husband and I enjoyed the wine hour held every night between 5 and 6 pm. We missed it the night before due to our late arrival, but were given comp for 2 glasses of wine that we could enjoy at the bar. Again, very nice that they offered that. If we return to Portland in the future, we will definitely book our room here. By the way, the location on the river is perfect. Plenty of outdoor seating to enjoy your wine or coffee anytime of the day.

Room Tip: Apparently, we could have asked for a room facing the river. I didn't think about it until afte...
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  • Stayed: October 2012, traveled as a couple
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Thank Melitwizz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded October 8, 2012

Nice to hear we meet your expectations. Sounds like the restaurant did an amazing job helping your husband celebrate the big day. I have to agree about that BLT! We have some of the best bacon in the world! See ya next time.

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Additional Information about Kimpton RiverPlace Hotel

Address: 1510 SW Harbor Way, Portland, OR 97201-5105 (Formerly RiverPlace Hotel, A Larkspur Collection Hotel)
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Portland
#2 Family Hotel in Portland
#2 Romantic Hotel in Portland
#3 Luxury Hotel in Portland
#11 Green Hotel in Portland
Price Range: $203 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kimpton RiverPlace Hotel 4.5*
Number of rooms: 84
Official Description (provided by the hotel):
Stay Tranquil. A landmark presence on the riverfront, Kimpton RiverPlace Hotel captures the innovative essence and intimate hospitality of the Pacific Northwest. A haven of warmth and tranquility, RiverPlace is a charming refuge located at the base of Portland's city center. Stay closely connected or blissfully removed - RiverPlace is an immersion in care, comfort and quality. The hotel offers personalized experiences tailored to guest's individual needs and interests, with complimentary wireless high speed Internet and DVD players. Guests also enjoy our Three Degrees Waterfront Bar & Grill, one of the city's most popular spots. Everything about this restaurant feels welcoming and comfortable - including our guests. ... more   less 
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Also Known As:
Larkspur Collection Portland
Riverplace Hotel Larkspur Collection

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