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“OLD HOTEL. Some small rooms”

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DoubleTree by Hilton Hotel Portland
Ranked #37 of 144 Hotels in Portland
Certificate of Excellence
GreenLeadersSilver level
Reviewed June 21, 2013

Its an older hotel and some rooms are small. The elevators are slow and the lobby can be a rat race if the hotel is busy. Location is a big plus and most rooms are comfortable. Some may get limited road and tram noise at times. Service was all fine

  • Stayed: June 2013, traveled with friends
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Thank BrisbaneNewDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerryGoldman, Manager at DoubleTree by Hilton Hotel Portland, responded to this reviewResponded June 24, 2013

BrisbaneNewDad,

Thank you for your recent stay with us at the DoubleTree by Hilton Portland and for your positive review on TripAdvisor. Thank you for your specific comments about your stay including our location being a big plus. On behalf of the entire staff, thank you for your business and we do hope to have you stay with us again soon.

Kind regards,

Terry Goldman - Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,778 - 1,784 of 2,109 reviews

Reviewed June 20, 2013

Great location right on the light rail about 20 minutes from the airport and 20 minutes from downtown. The service was excellent, we had a suite with a view of downtown. The breakfast buffet was ok, nothing special. However, the warm cookies are the best. The only downside is the train runs right by the backside of the property and could keep you awake if you are a light sleeper.

  • Stayed: June 2013, traveled with family
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Thank Jule19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerryGoldman, Manager at DoubleTree by Hilton Hotel Portland, responded to this reviewResponded June 24, 2013

Jule19,

Thank you for your recent stay with us at the DoubleTree by Hilton Portland. I am so glad to read you received excellent service from our team and that you enjoyed our easy access to the light rail. I appreciate the comments about breakfast as well and will be sure to share them with our Director of Food and Beverage.

On behalf of our entire team, thank you for your business and we hope to have the opportunity to serve you with excellence again very soon.

Kind regards,

Terry Goldman - Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2013

Convenient location within walking distance to a mall and many restaurants. Property is clean and the staff is friendly and helpful. The two restaurants on site were both very good for both food quality and service. There is a good fitness and business center. The Metro train service into the city or airport stops right at the hotel. ihe warm chocolate chocolate chip cookie that you receive at checkin is a great welcoming treat. Great place to stay and is quiet and convenient.

Room Tip: Ask to be upgraded to an Executive Suite. They are large nd away from the hustle bussle of the main...
See more room tips
  • Stayed: June 2013, traveled on business
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Thank Gregg60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerryGoldman, Manager at DoubleTree by Hilton Hotel Portland, responded to this reviewResponded June 27, 2013

Gregg60,

Thank you for your recent stay at the DoubleTree by Hilton Portland and positive review here on TripAdvisor. Thank you for the compliments about the facilities, the food and the service you received from the staff. Also thank you for the great description about our easy access to Portland's light rail system.

Thank you for your business and I hope to have you as a guest at the hotel again very soon. Please let me know if I am able to assist with any arrangements. I can be reached via email at tgoldman@portlanddoubletree.com, or via phone at 503-281-6111 ext. 4993.

Kind regards,

Terry Goldman - Hotel Manager

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Reviewed June 19, 2013

I got extremely outstanding service from front desk staff that includes Mr. willy so, ms Alice ( both duty managers) Emily, lira, morning front desk staff, also from food section Tracy, garth, all persons and also morning 5 staff so good doing an excellent outstanding service, b'cos of all of this people I am staying at this property Hope I will get the same in future Thanks Menta

  • Stayed: June 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Venkata N M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerryGoldman, Manager at DoubleTree by Hilton Hotel Portland, responded to this reviewResponded June 27, 2013

Venkata N M,

Thank you for your glowing review about the DoubleTree by Hilton Portland here on TripAdvisor. I am delighted to read your specific praise for so many members of our team.

I am also so glad to have had the opportunity to thank you in person for your review.

On behalf of our entire team, we are all so appreciative of your business and look forward to continuing to serve you with excellence.

Kind Regards,

Terry Goldman - Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2013

I stay att this Double Tree on every trip to Portland, good food, good bar, light rail just outside, helpful staff. Proximity to the Mall is nice for last minute needs, great for Rose Garden events. The concierge is really familiar with the city.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Stan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerryGoldman, Manager at DoubleTree by Hilton Hotel Portland, responded to this reviewResponded June 27, 2013

Stan W,

Thank you for your loyalty to the DoubleTree by Hilton Portland. I am delighted to read such a great review from one of our frequent guests. On behalf of the enitre time thank you for your business and we all look forward to your next stay.

Please let me know I can be of any assistance with future reservations. I can be reached via email at tgoldman@portlanddoubletree.com or by calling the hotel at 503-281-6111. My extension is 4993.

Kind regards,

Terry Goldman - Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2013

One side of this property has sweeping views of downtown Portland. I was on an upper floor which obviously helped make this possible. The staff were very attentive and there was a buzz within the lobby/bar/restaurant area which I think represents the overall mood of a hotel. The only downside was a cold shower in the morning before a big sales call - but I don't think this is indicative of normal operations as everything was in good shape.

Room Tip: Ask for a west facing room on a higher floor
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  • Stayed: May 2013, traveled on business
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Thank Jeff A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerryGoldman, Manager at DoubleTree by Hilton Hotel Portland, responded to this reviewResponded June 27, 2013

Dear JSAndrews,

Thank you for your recent stay at the DoubleTree by Hilton Portland and positive review here on TripAdvisor. In am glad to read that you enjoyed your stay, even with a cold shower one morning. I am so sorry about that. Please let me know if there is anything I can do to make it up to you.

I can be reached at tgoldman@portlanddoubletree.com or by calling the hotel at 503-281-6111. My extension is 4993.

On behalf of our entire team, thank you for your business and I do hope to have you stay with us again soon.

Kind regards,

Terry Goldman - Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2013

We had a very good time at the Doubletree Hilton-Lloyd Center. Even though we live in a nearby town, it seemed like a little escape for us. We were very impressed with our room and loved the shower. Our breakfast the next morning was very good and the service by all the staff was excellent. Earlier we had to change our reservation due to illness and this was done without any problems.

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Valorie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerryGoldman, Manager at DoubleTree by Hilton Hotel Portland, responded to this reviewResponded June 26, 2013

Valorie W,

Thank you for your recent stay at the DoubleTree by Hilton Portland and for your great review here on TripAdvisor. I am delighted to read you had a pleasant stay with us. I am also glad you enjoyed the breakfast and service you received from the staff.

Thank you for your business and I do hope you will come and stay with us again very soon.

Kind regards,

Terry Goldman - Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Portland

Address: 1000 NE Multnomah St, Portland, OR 97232-2111
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Portland
#29 Business Hotel in Portland
#31 Romantic Hotel in Portland
Price Range: $95 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland 3.5*
Number of rooms: 477
Official Description (provided by the hotel):
The DoubleTree by Hilton Portland is a full service hotel with two restaurants, a seasonal outdoor pool, executive meeting center, four spacious ballrooms, complimentary fitness room and business center. The hotel is across the street from the one of Oregon's largest indoor malls where you can take advantage of the state's tax free shopping on retail items. The MAX Light Rail runs directly from the airport to our hotel for $2.50. We are Oregon's leading sustainable hotel and just four blocks or two MAX stops for the Oregon Convention Center. It is easy to connect to all of Portland's attractions via the light rail or streetcar systems and stops are across the street or two blocks from the hotel respectively. As with any DoubleTree, we greet all our arriving guests with our world famous DoubleTree Chocolate Chip Cookie with Walnuts, a delightful way to start any stay. Our team looks forward to Passionately Serving you with Excellence soon. ... more   less 
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Also Known As:
Doubletree By Hilton Portland Hotel Portland
Doubletree Portland
Portland Doubletree

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