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“Nice Best Western!”

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Best Western Inn At The Meadows
Ranked #34 of 140 Hotels in Portland
GreenLeadersSilver level
Kennewick, Washington
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Nice Best Western!”
Reviewed July 6, 2014

Staff was friendly! A few restaurants near by as well as some stores. The only knock against this Best Western is the beds are a little uncomfortable. Airport is nearby, other reviews said it was a little noisy but we did not experience that.

  • Stayed July 2014, traveled with family
    • Value
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Helpful?
Thank Steelheader1107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review, August 9, 2014
Hello Steelheader1107,

Thank you for your kind words and we are so happy to see you had a great stay. We are close to the airport but do not hear any of the noise from the airport. I am sorry about the beds. I know this winter we are replacing some of the older ones, which I think you had. We hope to see you next time you are in Portland.

Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,881 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (306)
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English first
Vancouver, Canada
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 6, 2014

Location isn't great if you want to be close to dt portland.
Charged us an extra $20 for our pup. Lots of parking. Breakfast was great but should be served later than 9am. Biggest complaint was that our ac didn't work. Called the front desk, came and fiddled with it, then told us that was the way it was. It was hot in our room! We called back saying this wasn't acceptable. He eventually offered to switch us rooms but to 2 queens instead of the king we paid for. By this time it was midnight, we were exhausted and decided to just open the window (although I was a little worried bc it was a first floor room). It was much cooler outside than in the room. Only problem is this hotel is close to the airport and we heard planes ALL night. Since it was the Fourth of July weekend jets were even taking off from the airport! Sooooo loud! Exhausted the next morning, I told the new people at the front desk about our experience and bc we were offered to switch rooms, there was nothing else he could do. He said he would have the manager call me. Still waiting for the call....
Only good thing about this hotel is the breakfast and that we paid the groupon rate.

  • Stayed July 2014, traveled as a couple
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Helpful?
1 Thank Stacey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review, August 9, 2014
Hello,

I am sorry that you thought that we were just OK. We always want our guests to have the best possible experience. It seems that the issues with the A/C played a big part in the problems you had. We have since fixed this A/C unit and is working great. We hope that you come and visit us again.

Thanks,
BEST WESTERN Inn at the Meadows Staff
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St. Albert, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 6, 2014

Our stay at the Best Western Meadows was very nice. Easy drive to the downtown, clean rooms and friendly staff made our two nights there very relaxing. We were travelling with our dog and the staff were great with her, making things even better. Not to mention a huge park right next door to walk her while we watched ball games and soccer. Portland is such a pet friendly city, a must stop if you are travelling with your furry friends.

Room Tip: Don't stay near the vending machines. It can get a bit noisy when folks have the munchies.
See more room tips
  • Stayed July 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review, August 9, 2014
Hello Brian W,

We are all so happy you and your furry friend had a great stay at our hotel. We always love to have pets stay with us. We actually host most of the competitors for the Rose City Classic at the Expo Center. I will let our housekeepers know that they did a great job cleaning your room and our front desk know what great customer service they are providing.

Thanks,
BEST WESTERN Inn at the Meadows Staff
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Hebron, Nebraska
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 5, 2014

Our recent stay in Oregon required 2 nights in Portland and we stayed at the Pony Soldier Inn and Inn at the Meadows. Both had incredibly helpful staff and both provided a quality stay at a reasonable price. I would say the breakfast and accommodations were better at the Inn at the Meadows but the staff were amazingly helpful. A heads up, if you need shuttle transport, plan on notifying the hotel 24 hours in advance.

  • Stayed July 2014, traveled as a couple
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank VernJacobson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review, August 9, 2014
Hello,

I am glad to see you were able to stay at both of the BEST WESTERNS in Portland. Even though all BEST WESTERNS are individually owned we all are required to keep the same level of extreme cleanliness and great customer service. We look forward to seeing you soon.

Thanks,
BEST WESTERN Inn at the Meadows Staff
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Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 3, 2014

We had checked into a room for about 15mins and then switched to an upper level room, during the move one bag of our clothing was left behind in the first room. Even though we were still in the building and had just checked in for a 3 night stay, a front desk employee decided to throw our bag away rather than bring it up to us or hold it. A few hours later, once we realized a bag was missing, we asked the front desk if they had seen it, they all said no. It took over an hour for a front desk person to finally admit it had been thrown away. It was now 9:30pm, we thought the bag was gone for good and we had two very upset kids that thought they had lost some very special belongings. No one offered to go get it from the trash, my husband had to ask them to take him to the dumpster so he could search for our stuff himself. At that point the employee at fault climbed into the trash dumpster to get our stuff. No one offered an apology, or to wash it in their laundry facility. We spoke to the "General Manager" a day later at 9pm and he was rude, very unprofessional and extremely insulting, he blamed us and defended his staffs actions, claiming he followed policy. After talking in circles with the "GM" my husband told him he was wasting our evening and hung up. The "GM" called back, offered an insincere apology and a 1.50 to wash our clothes that stunk like garbage, all while telling me I was exaggerating my story. The other issue with these places is that they are franchised, so head office can't really help at all. Not a great start to our holiday in Portland!

  • Stayed July 2014, traveled with family
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Helpful?
6 Thank S A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review, July 5, 2014
Hello S A,

I am so sorry about what happened when you switched rooms. I have talked with the person who cleaned your room. He was very very sorry for what happened and knows now to check all items before he throws them away. He was under the impression initially that it was garbage which was incorrect. I wish that this did not happen as it does set a bad tone for your trip and know this does affect other issues with your vacation. Again I am so sorry that the person accidently did this and will not happen again. We hope that we can put this behind us as hard as it is.

Thanks,
BEST WESTERN Inn at the Meadows Staff
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Kaneohe, Hawaii
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 1, 2014

Excellent location to get to various parts of Portland for dining, shopping, etc. Right across the river from Washington. The front desk staff was professional, friendly and helpful. The room was big and clean, with microwave, refrigerator, wifi. Geez - who could ask for more with the reasonable price we paid!! The breakfast was fantastic - full meal to start the day and the breakfast staff was accommodating. Our second time to Portland and glad we chose to stay there again. (June, 2011 was the last time.)

  • Stayed June 2014, traveled with friends
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Helpful?
3 Thank Elise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review, September 7, 2014
Dear Elise M,

Reading your review put a smile on our faces! :) Thank you for the Amazing review! We love having you as our Guest and until next time stay Healthy and Happy!


Thank you,
BEST WESTERN Inn at the Meadow, Portland, OR~
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, TX, United States
1 review
Reviewed July 1, 2014

Received excellent service from the front desk! The breakfast served was beyond expected. The food was displayed pleasing and was delicious. Alot of thought and preparation was put into the room set up. Very friendly staff, clean and attractive rooms, delicious breakfast - a great stay!

  • Stayed June 2014, traveled with friends
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank Charlotte M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review, July 29, 2014
Dear Charlotte,

Thank you for you kind review. We are doing our best to update the hotel. We are so glad that you enjoyed the breakfast. We do hope to see you again. We are very glad that you enjoyed your stay with us and we appreciate the compliment.


Best Western Inn at the Meadows
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Inn At The Meadows

Property: Best Western Inn At The Meadows
Address: 1215 N Hayden Meadows Dr, Portland, OR 97217-7559
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Best Value Hotel in Portland
#13 Green Hotel in Portland
#30 Business Hotel in Portland
#33 Romantic Hotel in Portland
#34 Family Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Inn At The Meadows 2.5*
Number of rooms: 146
Official Description (provided by the hotel):
Best Western Inn at The Meadows is just a 10-15-minute drive from downtown Portland, and parking is free at the Hotel. It's also three blocks from a MAX Yellow Line light-rail - Delta Park stop, 8 miles from Portland International Airport, and steps from the Portland Expo Center and Portland International Raceway. A Hot Breakfast and Wifi are included with the rate. ... more   less 
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Also Known As:
Best Western Inn At The Meadows Hotel Portland
Best Western Portland
Portland Best Western

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