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“Actually enjoyed our room”

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Best Western Pony Soldier Inn - Airport
Ranked #15 of 144 Hotels in Portland
Certificate of Excellence
Reviewed December 29, 2013

The staff was great and friendly and full of information. The room was clean and comfortable..the bathroom and shower also were clean and working properly. Easy access to the freeway. the breakfast buffet was just right....

  • Stayed: December 2013, traveled on business
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Thank Drifty320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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886 - 892 of 1,089 reviews

Reviewed December 17, 2013

Great location with outstanding customer service at front desk and extremely clean rooms. Quiet too! Free shuttle service if needed and a park and fly package if you want to leave your car at the hotel.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank godloveya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2013

The people are great. The rooms are very clean and up to date. Location is convenient to the airport and malls. Morning breakfast was good. I've stayed here four times now and each time I am still impressed. I recommend Pony Soldier Inn to anyone needing a place to stay in Portland.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Best Western
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2013

Very nice accommodations, helpful staff and a convenient location. Before checking in we were able to visit the Portland Aquarium, located nearby, and definitely worth seeing. It is a small, family owned enterprise and exceeds ALL expectations (feeding and petting the stingrays and small sharks was especially cool) and a big hit if kids are along. There is a very nice restaurant next to the in as well and the airport is a quick 5 minutes away. Oh, and an outdoor pool in warmer weather.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
Thank Marton W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2013

We have stayed here several times and have always been very satisfied with the service and accomodations. The location near the Portland airport and the availability of a shuttle to the airport is very convenient.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
Thank BethelPark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2013

I had originally planned to stay at another hotel that was more expensive and was pet friendly. However they did not allow cats. The Pony Soldier not only allowed cats they treated my fur babies with love and respect. I was given an excellent suggestion for food and had a wonderful stay.

  • Stayed: December 2013, traveled solo
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Review collected in partnership with Best Western
Thank aelfmorgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2013

We knew the hotel was pet-friendly, and had read some good reviews here so booked our stay. The room was large and very clean. The ladies at the front desk the night we checked in were not too friendly, especially when I questioned that the only way to our room was through the side of the building and down stairs, but my husband said the staff the next morning at the continental breakfast were really great, and great to our dog, too. That's always nice.

Only two issues with our stay; there was only one way to get to our room because we'd chosen a room that would accommodate a pet, and had a recliner - apparently, you have a choice between a recliner and the pool view. We literally had to drag our suitcases down into an outside stairwell that was not lit at night upon check-in - mind you it was very dark and there was very little lighting on that side of the hotel. To get to our room, you had to use your card key from an outside entrance, standing in an outside stairwell, and there was no lighting in the stairwell and very little on that side of the hotel. That side of the hotel was also isolated, and way from any other hotel activity. Made if very awkward and difficult to get to our room. They at least could make sure there is lighting for people's safety when trying to get to their room at night. I'm sure they must have it installed somewhere and that it was an oversight not to have the dark stairwell lit at night for guests, especially since it was on the outside of the hotel? Also, there is no elevator entrance to or from our room. We were told to get to our room, we'd have to go around to the side of the building and bring our suitcases - which were very heavy - down/up the stairs to get to our room. It was the only entrance.

Second issue was the bed. Yes, it was HUGE, but we now know what it must feel like to sleep on a pool table. Yes, it was that bad.

Other than those issues, the continental breakfast was great, there is an Elmer's w/good food across the parking lot, you're very close to the freeway on-ramp, and my husband said the morning staff couldn't be nicer. (Wish I could have said the same for the cold shoulder I got from the ladies at the desk when we checked in.)

Room Tip: Can't rate kids activities or spa, as those were not our needs. Poor rating on the room due to e...
  • Stayed: November 2013, traveled with family
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Thank ElieC_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Pony Soldier Inn - Airport

Address: 9901 Northeast Sandy Blvd., Portland, OR 97220-3323
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Portland
#5 Best Value Hotel in Portland
#16 Family Hotel in Portland
#19 Business Hotel in Portland
#20 Romantic Hotel in Portland
Price Range: $136 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Pony Soldier Inn - Airport 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to Best Western® Pony Soldier Inn - Airport! Many guests at our Portland hotel are corporate travelers looking to take advantage of our great proximity to the airport, light rail and downtown. MAX, Portland's light rail system whisks guests directly into the heart of downtown. We’re close to major freeways and the airport, so catching early morning flights or day trips around the Great Northwest are both possible. We're known for our stellar customer service, and the outdoor seasonal pool and year-round hot tub are perfect for relaxing. However, make sure you start every morning right with a full, free hot breakfast featuring waffles, fruits, cereal and coffee. Our location, just two miles from the airport, makes us an easy choice for frequent flyers. Our Portland hotel is a short drive from the beautiful landscaping of The Grotto, and boating on the Columbia River is a real treat. Whether you’re in town for the legendary Rose Festival or touring the Columbia River Gorge, the location of our property makes it easy to get around the region. Mount Hood, the Oregon Coast and some of the best dining in the northwest is all a short drive away. Duck into Voodoo Doughnuts 24/7 for a sweet treat like no other, or visit the country's smallest park. The friendliness of our staff and cleanliness of the guest rooms make you feel right at home. We're located near I-205 and I-84 West and East for your convenience. Just across the river from Vancouver, Washington, the Portland Airport hotel is unlike any other in the country and nestled close to all the top attractions. Business travelers with Concordia University, Altec® Corporation, Grocery Outlet and Boeing and Honda Factories often stay at our Portland hotel. Visit the Rose Garden for incredible views or take in a Portland Trailblazer's game at the Moda center. The Pearl District is a must for nightlife, and NW 23rd is a requisite for shoppers. ... more   less 
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Also Known As:
Best Western Pony Soldier Inn-Airport Hotel Portland
Best Western Portland
Portland Best Western

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