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Reviewed April 3, 2011

Unless you are truly a hipster, this probably isn’t the place for you. What to expect: teeny rooms, even teenier bathrooms, a very low bed (sort of like a futon 18 inches above the floor), nice pillows and bolsters on the bed, big rattly windows, a old building smell, a long creaky hallway, cool art in your room, super fancy shampoo and conditioner, in-room temperature that you can’t control, really good coffee downstairs, a great location, not especially helpful front desk staff, and the feeling that you are part of something kinda hip. The bid downer of the stay came when a fire alarm went off in the middle of the night. Picture lots of scantily clad young people – some barefoot – standing outside at 2AM with not direction from hotel staff. The next day, we got a misspelled apology noted under the door (couldn’t they have at least offered a free cup of coffee?), which makes me not so happy with the management of this hotel.

If you arrive with expectations of a generic, clean Holiday Inn-like hotel, you will be gravely disappointed. If you expect a youth hostel, you will be thoroughly elated. If you arrive knowing that this isn’t your run-of-the-mill hotel, expect some funkiness with some perks and a slew of too-cool-for-school fellow guests, you will probably feel right at home, in a place perfectly appropriate for exploring downtown Portland.

Would I stay here again? Probably not, because I like a little more space and a little more comfort. But if you want the experience of an improved SRO, this might be the spot for you.

Date of stay: December 2010
  • Trip type: Traveled as a couple
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1  Thank ParticularSFTraveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 20, 2011

Being on my own I stayed in one of the basic singles with shared bathroom (double bed and sink in room). It was great and all I could ask for - comfy bed, great decor, nice bathrobe, tv etc. The shared bathrooms were really clean, there was always one of the floor free and I loved the complimentary products, especially the rum tonic hand-wash!

Ace itself is really well located, walking distance to most places of interest and just by a MAX stop to travel further afield. The hotel has both a restaurant and coffee shop attached, seating areas in the lobby including a mezzanine with laptops for guest use (free) and is opposite the fantastic Powell bookshop.

Date of stay: September 2010
  • Trip type: Traveled solo
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Thank LadyBManchester
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 11, 2011

No in-room or reception safe box, everything is just so cheaply put together like a dormitory, flea bag duvet, no hot water pot to make coffee or tea, soaps are dispensed using a gym shower unit, a regular room door using brass keys that can easily be duplicated just down the street (I doubt they change the locks every time a new guest arrives, lol) ... I just didn't feel safe at all. It's a very expensive youth hostel. Even hostels have lockers. Sound insulation is horrible, you can hear everything along the hall way not to mention the bar across the street. They give you ear plugs for that! I was quite disgusted with the stay there for $150 night! Horrible, horrible. I couldn't wait to get out!

Date of stay: January 2011
  • Trip type: Traveled solo
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4  Thank mafg808
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 20, 2011

the best things about the Ace Portland: the excellent restaurant Clyde Common downstairs, great coffee shop off the lobby, and the general great atmosphere of the staff and guests in the lobby.
the rooms are on the small/sparse side, but there's everything you need. the location is great, perfectly situated right downtown.
the price of the rooms is good value too.

Date of stay: December 2010
  • Trip type: Traveled as a couple
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1  Thank Andrea G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 16, 2011

What a joke. Looked great online, price seemed reasonable. We arrived, checked in quickly, and then proceeded to get in the smallest, most terrifying elevator ever. We made it upstairs, found our room, and were absolutely shocked when we opened the door. We had just paid $140 to stay in a prison cell. The room was ridiculously small. The bed was totally worn out. Our view from the window was a pretty, white brick wall. The sound from the club downstairs made it feel like the club was in our room. Then we looked in the bathroom. The garbage can was a paint bucket. Sort of cool, but, really? There was no shower door.. the shower was just open. The complimentary shampoo/conditioner bottles were bolted to the window sill.
We decided that $140 was too much for what we had just seen.. so we went downstairs, told them that we had changed our minds, and they promptly refunded our money without any hassles. So at least that was nice.
We decided to go a couple of blocks away to the Hotel Monaco - which was incredible. One dollar less than the Ace Hotel, and our room was gorgeous. Super soft, comfy bed, pretty bathroom, great view, and quiet! If the Hotel Monaco charges what the Ace is charging.. the Ace should rethink their cost, and maybe only charge $30.. because that's all it's worth when compared to the Hotel Monaco. :)

Date of stay: January 2011
  • Trip type: Traveled as a couple
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9  Thank MelissaT10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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