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“Favorate place to stay when I work in the area”

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Quality Inn & Suites Airport
Ranked #88 of 139 Hotels in Portland
Eugene, Oregon
1 review
“Favorate place to stay when I work in the area”
5 of 5 bubbles Reviewed October 16, 2013

When I work out of town in Portland I prefer to stay at this Quality Inn. I like the location and the staff is always so friendly and helpful. Tocia was at he front desk yesterday when I checked in and I have to say she sure is doing a great job and was very personable. I think she is a manager. When I check in to a hotel I almost usually beat from the day. My checking in was fun and I even called my wife and told her about what a nice lady that helped me and that I never had seen her before. I will look forward to checking in again soon. It is also nice to stay at Quality Inn's beings they have a decent breakfast and that also is why I prefer *Quality Inn over other properties. David

  • Stayed October 2013, traveled on business
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Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMor179, General Manager at Quality Inn & Suites Airport, responded to this review, October 17, 2013
Thank you Mr. G for taking the time to review The Quality Inn and Suites at the airport. I know how much you appreciate our expedited check in so you can get to your room and relax after a long day of work. I am the General Manager and I appreciated your comments concerning me. We do want every guest to enjoy their stay from the check in process to the check out process and we go to great strides to meet every guests expectations to the best of our abilities. We look forward to your next stay with us.
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300 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
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English first
Jacksonville, Florida
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed October 13, 2013

Stayed here last night when passing through Portland. It looked a little deceiving at first, because it is a shared property with Econo Lodge. Check in was quick and easy, and the front desk clerk was very nice.

We were assigned room # 106, which just so happens to be an ADA accessible room. This meant no bathtub, but an extra large shower. Room was large and very clean. It is apparent that it has been recently renovated. Bed and pillows were comfortable. Room also had A/C and heat. No noticeable street noise. We were able to park directly in front of our room.

The bad part was the floor above us creaked whenever anyone was walking in the room overhead. Also, all of the room doors slammed really loudly; so around 6:00 am, when people began leaving their rooms, it was a steady chorus of slamming doors. I understand that this is an airport location and that as such, there are always going to be people coming and going at all hours; but, there really should be adjustments made to the self-closing doors. It's a really simple adjustment that a maintenance man could make.

Breakfast was good and included cereal, pastries, scrambled and boiled eggs, sausage patties, waffles and english muffins.

I don't plan on visiting Portland again; however, I would recommend this hotel - just maybe the top floor.

Room Tip: Be careful, hot water is really HOT! Ask for an upstairs room
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  • Stayed October 2013, traveled with family
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Helpful?
2 Thank firebull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMor179, General Manager at Quality Inn & Suites Airport, responded to this review, October 15, 2013
Thank you for choosing to review your stay with us. We appreciate your comments because they make us better customer service agents. We really liked your suggestion of engineering the doors to shut softly. I have spoken with my maintenance engineer and we will get right on implementing this suggestion. The dual properties are The Quality Inn and Suites and The Rodeway Inn which are both Choice hotels and would both benefit from your door suggestion. It is true when you have a guest above you can hear the guests movements and we would have been happy to put you in an upper floor if one was available; just let desk know next time and we will rectify. The room you stayed in does have a huge bathroom with a roll in shower with no bathtub again we would have been happy to move you to accommodate all your needs. We appreciate you staying with us and look forward to any return visits.
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Nevada
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 13, 2013

this property had good reviews, so I didn't hesitate to book. Upon evening arrival, the property looked a little shady....but the rooms were fantastic. The two beds, fridge, bathroom, fridge were all it good working order...and pretty quite given the location near busy streets. Free hot breakfast and Internet were in good working order. Would recommend this property to others.

Room Tip: Second floor seems quieter than first floor. Note, no elevator and doors open to courtyard/parking l...
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  • Stayed September 2013, traveled with friends
    • Value
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Helpful?
Thank SouthWestUSA--Bill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMor179, General Manager at Quality Inn & Suites Airport, responded to this review, October 17, 2013
We appreciate your business and would like to Thank you for reviewing your stay with The Quality Inn and Suites at the airport. Thank you for stating all of the great amenities that we provide. It is true we are an exterior corridor hotel and it can be deceiving but rest assured we have updated, clean and comfortable rooms. Our park and fly rates our the best in the area and with a 24 hour shuttle we have no problem in meeting your needs for transportation to and from the airport. We look forward to your future visits.
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Tampa, Florida
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed October 13, 2013

This place was horrible! Roaches everywhere, torn wallpaper, plus you are forced to "share" a parking lot, lobby, pool, breakfast room etc with another "less expensive" hotel next door! There is no management and the staff is rude and could care less about the paying customers! Dont stay here at any price!

  • Stayed August 2013
    • Value
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Helpful?
1 Thank Jim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMor179, General Manager at Quality Inn & Suites Airport, responded to this review, October 14, 2013
Mr. K
It is so unfortunate that you were not able to stay with us. It is true we are a dual property and the Quality Inn and Suites is on one side and the Rodeway Inn is on the other side. Both properties are managed and taken care of with one complete staff. The hotels are exceptional and we care about our guests which makes us unique in our customer service. Our hotels have all the amenities that every guest would like to have depending on which hotel you choose to stay with. We take great pride in the cleanliness of our hotels and as a guest you would be hard pressed to find cleaner and well managed hotels.
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Travelers are raving about these Portland hotels

Lincoln City, Oregon
Level Contributor
206 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed October 8, 2013

We have stayed here a number of times over many years. Most recently we booked a park and fly deal and once again the convenience and service was great at a reasonable price. Good breakfast with attentive staff. No complaints. We find their close location to the Max train also good for overnight or weekend trips to Portland.

Room Tip: Shuttle to PDX runs 24 hours. Close to Max train. City hotels all have some traffic noise - ask for...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Lloyd W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMor179, General Manager at Quality Inn & Suites Airport, responded to this review, October 11, 2013
Thank you for continuing to stay with The Quality Inn and Suites while in Portland. We want you to know we appreciate your business and are always looking forward to your future stays with us. The MAX light rail is a economical and easy way to see the sites in Portland without the hassle of traffic. The amazing aspect of this unique two hotel property is that we sit right in front of the MAX line and we provide maps at the front desk for you. It only costs $5.00 per day per person to ride. Come and check us out with your friends, family members and business partners next time you are thinking of coming to visit Portland.
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north yorshire
Level Contributor
139 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed October 5, 2013

very comfortable stay, outside looks a bit ordinary, but rooms and bedding are just great,breakfast was more than we expected, eggs, sausage, waffles and the usual buns and jams, free shuttle to and from the airport, couldn't really ask for more. We stayed twice, before and after flights, and very close to the airport.

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
Thank rogica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMor179, General Manager at Quality Inn & Suites Airport, responded to this review, October 8, 2013
We appreciate your review of The Quality Inn and Suites at The Portland Airport. We are glad you had a comfortable and relaxing stay with us. The outside of the hotel has a very nice fountain area with fresh flowers from the Portland area to enjoy. Our breakfast is a continental breakfast that provides little extras because we appreciate you staying with us. Thank you for staying with us and we look forward to your return visit.
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Chehalis, WA
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed October 5, 2013

We were here for the Park n Fly advantage and it worked great. It's close to the airport and their shuttle is right on. Nice people. Our only problem was getting to our distant, parked car in the torrential rain upon our return.

  • Stayed September 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jwkChehalis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMor179, General Manager at Quality Inn & Suites Airport, responded to this review, October 8, 2013
Thank you for taking the time to review your stay with The Quality Inn and Suites at the Portland Airport. We are only 2.5 miles from the airport and our shuttle runs 24 hours a day. The hotel shuttle runs every half hour to the airport and needs to be scheduled with the front desk to ensure a comfortable safe ride to the airport. It takes the shuttle about 20 minutes to go to and from the airport each direction. We look forward to your next Park and Fly visit. Please call the hotel to schedule your 7 or 14 day Park and Fly special rates.
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Additional Information about Quality Inn & Suites Airport

Property: Quality Inn & Suites Airport
Address: 9727 NE Sandy Blvd, Portland, OR 97220-4226
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #88 of 139 Hotels in Portland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Airport 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
This upscale hotel boasts executive guest rooms and luxury suites which are beautifully appointed with deluxe pillow-top mattresses, tasteful armoire enclosures for televisions, granite shower surrounds and countertops, and chairs with ottomans for relaxing. All rooms come equipped with refrigerators, microwaves, hair dryers, irons, ironing boards and European-style coffee makers. Each guest will be able to enjoy our full hot Breakfast served in the morning, with build your own waffles, hot biscuits and gravey, scrambled eggs, sausage links, yogurt and much more. During the summer months make sure to stop by our sparkiling outdoor pool that is open daily from 10am-10pm. You will notice and experience something different at the Quality Inn & Suites Airport Convention Center. The warm and friendly staff provides superior guest service. Let us exceed your expectations. ... more   less 
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Also Known As:
Quality Inn & Suites Airport Hotel Portland
Quality Inn And Suites Airport Convention Center
Quality Inn Hotel Airport
Quality Inn Portland
Portland Quality Inn

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