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“Trendy refurbishment close to Pearl District”
Review of Sentinel

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Sentinel
Ranked #4 of 142 Hotels in Portland
Certificate of Excellence
Vancouver, Canada
Level 6 Contributor
218 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Trendy refurbishment close to Pearl District”
Reviewed July 19, 2014

The hotel has been completely refurbished and gives a very trendy vibe. We had a suite on the sixth floor which was fairly large but quirkily shaped and laid out e.g. there was a large window from our seating area out to the common hallway, presumably to get light in from the glass roofed hallway. Fixtures and fittings are high end and tastefully done. Our friends in a different suite did find the A/C loud. Service was friendly and efficient. Valet parking is available but is $36/night. The trendy bar/nightclub "Jacknife" adjoins the lobby and the noise level is disturbing at times in the lobby area. Hotel is two blocks from the trendy Pearl District and kitty corner to a large array of food trucks offering food from around the world.

  • Stayed July 2014, traveled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Onx23mm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGM529, General Manager at Sentinel, responded to this review, August 12, 2014
Thank you for taking the time to provide us with your review. It sounds like you were able to do and see a lot while you were with us. Great comments regarding our staff, thank you. Great feedback regarding our lobby bar as well, which we will be sure to pass along.

Again, thanks for being our guest. We look forward to your return visit.

Regards,

Chris Bebo
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (129)
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English first
Level 3 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 17, 2014

This is a hotel in a grand, old building. Obviously it has been brought up to 21st century standards. Four of us stayed here for a long weekend. Three had doubles and one had a suite. The rooms are typical of a high end hotel with nothing particularly outstanding. The suite had an unusual and welcomed feature -- a large window that opens up into the hallway. When needed, there were curtains that could be drawn to provide privacy.

The only drawback I would point out is that, for women, there simply isn't enough space in the bathroom to put all our bottles, jars, brushes, etc. I've never been able to figure out why hotels do this because it would be so simple, especially in a bathroom of this size, to install a narrow counter on the wall that would provide much needed storage space.

The location is ideal. It's within walking distance of the MAX red line light rail that comes in from the airport. There are a couple of streetcar stops behind the hotel. And, best of all, half a block away are dozens of food trucks (they appear to be permanently in place rather than mobile) that offer a nice variety of grab-and-go food.

  • Stayed May 2014, traveled with friends
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Lust4Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGM529, General Manager at Sentinel, responded to this review, August 12, 2014
You picked up on something which many of our guests also comment on. Our location. Portland has a well deserved reputation for exceedingly efficient public transportation. Sentinel's location to both the streetcars as well as light rail make getting around easy and convenient.

Thanks for making the point. We appreciate both the feedback as well as your business. Looking forward to your next visit.

Sincerely,

Chris Bebo
General Manager
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Priest River, Idaho
Level 4 Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 14, 2014

Stayed here last week. The hotel was beautiful, with touches of both elegance and modern funky updates, for example a modern colorful picture in our room of John Lennon. Staff was friendly, fun and helpful. Great downtown location; an easy walk to the waterfront. Dinner at Jake's Grill was tasty and the service was excellent! Next time we have a reason to be in Portland, we will definitely be staying here again.

Room Tip: Stayed in 601, beautiful room, but skylights make room very "light" in the morning...
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  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Casper05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGM529, General Manager at Sentinel, responded to this review, August 12, 2014
Thanks for the great review and for noticing the thoughtfully curated art in your room. Sentinel pays tribute through its art to forward thinking, visionaries like John Lennon. These images can be seen throughout the hotel, both in guest rooms and public spaces. Our goal is to blend genuine hospitality with art. To provide a sense of discovery.

We look forward to having you stay with us again. Thanks for taking the time to let us know how we are doing.

Regards,

Chris Bebo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 5 Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 10, 2014

We usually opt for renting apartments when traveling, but we were only in Portland for one night in July 2014 and we were pleased with our experience at the Sentinel. The historic building is wonderfully grand and the modern updates and furnishings are thoughtful, classy, and hip. The staff were pleasant and courteous, from valet to reception. We especially appreciated that they offered a code for free wifi and upgraded our room from a Deluxe Queen to a Deluxe King -- all hotels should do so when rooms are available. I appreciated that the windows cracked open for a little fresh air; that there was ample shelving space in the bathroom; and the beds were comfortable. The only demerit I'd give is that I would have appreciated having been offered a complimentary bottle of water upon check-in. Instead of getting price-gouged in the mini bar, I walked down the block to the drug store. Would definitely recommend and stay here again.

  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank twenty49ers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGM529, General Manager at Sentinel, responded to this review, August 12, 2014
Thanks for the great review. Yes, whenever possible, we try to upgrade our guests. Sounds like this worked out for you. Glad to hear it.

We look forward to your return visit to Sentinel.

Regards,

Chris Bebo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 9, 2014

We stayed here for a trip to visit Portland and see some friends. The room was wonderful, clean and spacious. We had free parking and a $25 a night credit for food through a package we reserved. There is a starbucks connected to the hotel so it was easy to grab a quick coffee. The proximity to food carts and trucks is literally around the corner and the restaurants are pretty much within a block or two of this hotel. We were there when the Rose festival was going on and had a front row seat to the parade and ate at the grill. Would definitely stay there again.

Room Tip: Ask for a deluxe room if you can. It gets you a bi more room.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank rafandsara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGM529, General Manager at Sentinel, responded to this review, August 12, 2014
Great news and even better review. Rose Festival is a great time to be in Portland and we are grateful that you decided to stay with us. Please think of us again should you decide to return to Portland. We would love to be your hotel of choice when visiting the Rose City.

Regards,

Chris Bebo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
British Columbia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 6, 2014

Upon arrival, the lobby is gorgeous and the historic character of the building has been maintained. The front desk attendant welcomed us and explained all of the services and amenities available. She also offered us a map of the city and showed us the locations of some places we had in mind to visit.

We were thrilled when we saw the room- it was on the 6th floor and had a deck overlooking the city. It was clean, and had an appealing decor. We chose a room with a king sized bed, which was very comfortable. I liked that there was a dedicated charge station for electronic devices on the table. There was also an iPod dock stereo. My wife also liked the Tocca toiletries in the room.

The location is great- you can walk pretty much anywhere in the downtown core, and there is a food cart pod within a block. There is also a Target store across the street (we could see it from the deck) if you need to pick up any basic items.

We ate at Jake's Grill on the first night, and we both enjoyed our food and cocktails. She had the Ciao Bella, and I had the Portland Street Car Martini- both delicious.

I later called the front desk after hours to request some food recommendations. The desk attendant recommended two places (Sizzle Pie and Cassidy's), both of which we tried during our trip and were happy with both.

We loved the city, so we will return to Portland and when we do, the Sentinel will be our preferred hotel choice.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Honeymooners020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGM529, General Manager at Sentinel, responded to this review, August 12, 2014
Can't wait to come back? We can't wait to have you back! Happy to know that Sentinel is your hotel of choice when visiting Portland.

Thanks for your business and kind review.

Respectfully,

Chris Bebo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Level 5 Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed July 6, 2014

We were part of a large wedding party that stayed at this hotel for a couple of days to make it more convenient to attend the three events that were hosted in their ballrooms. The room we had was reasonably big enough for the family, except all the great furniture in it made it seem a bit too crowded. Bathroom was a bit on the small side as well. The beds were awesome. The staff was quite courteous. Location is great -- close to Powell's bookstore :-), close to the Rose Garden, as well as the SW side of downtown with the high-end shops. Nice restaurants and a LOT of food trucks within a block of it makes it a great location for foodies too.

On the downside, there is only one elevator servicing the floors on the side of the hotel where most of the rooms are. Sometimes the wait times were too long. And there is no swimming pool, much to the disappointment of the kids.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pankaj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sentinel

Property: Sentinel
Address: 614 SW 11th Avenue, Portland, OR 97205-2624 (Formerly The Governor Hotel)
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Portland
#3 Romantic Hotel in Portland
#4 Luxury Hotel in Portland
#4 Business Hotel in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sentinel 4.5*
Number of rooms: 100
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Also Known As:
Governor Hotel Portland Oregon

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