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“Deteriorating service”
Review of Heathman Restaurant & Bar - CLOSED

Heathman Restaurant & Bar
Price range: $10 - $40
Cuisines: American, French, Seafood, Contemporary
More restaurant details
Restaurant details
Good for: Local cuisine, Romantic, Bar scene, Business meetings
Dining options: Dinner, Breakfast, Lunch, Late Night, Outdoor Seating, Reservations
Dining style: Casual Elegant
Neighborhood: Downtown
Cross street: Salmon
Reviewed June 22, 2014

We are local residents and have been going to this restaurant for years and it's been one of our favorites. . But the last two time we've been there the service has been really mediocre. (The food has still been good, though, except for drinks like Mimosas.) I know the restaurant owners have been in a legal dispute with the Heathman Hotel (their landlord). and maybe that has affected the staff morale or the management in a negative way. Anyway, we've been unpleasantly surprised and disappointed with the significant decline in the quality of service recently.

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Thank allmedia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (443)
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134 - 138 of 443 reviews

Reviewed June 21, 2014

I tried this restaurant because the famous Japanese writer Haruki Murakami greatly acclaimed their food in a popular Japanese guidebook.
Indeed, every food was excellent and the staff's service was perfect! It is located within the Heathman Hotel so you can hear the sound of piano played in the lobby which would make you feel very cozy and romantic.
The size of plate is not so big, compared to a normal "American standard", but reasonable. In fact, they are very delicately decorated so it is also amusing to look at each plate in front of you.

It is a kind of high-end restaurant so at least business casual is recommended.
I'd like to visit this place definitely!

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Thank Mentaiko777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2014

This restaurant has all the options. Bar with bar menu, restaurant with full breakfast, lunch and dinner menus and a lounge for evening social activity with live music. The portions at breakfast in the restaurant were very good, with a many choices for breakfast. Don't miss the fruit plate. Loads of fresh fruit easy to share. Eggs, Eggs Benedict, Oatmeal, and omelettes (venison sausage) were all tested and passed the generous and tasty test. All can be asked for HALF ONLY and the portion was reduced. The cheeseburgers were excellent for lunch and some of the signature cocktails delightful. We were staying at the Heathman Hotel and were pleasantly surprised at the quality of food and service we experienced at this restaurant. You don't always get a first class restaurant attached to your Hotel.
I wouldn't hesitate to eat here often when I'm in town.

Thank Rick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2014 via mobile

A very classy place - but not at all stiff or stuffy. A nice open, updated seating area, tables not too close together; music there but not loud; a good spot for business meals or simply for tired travelers. Pleasant hostess, amiable but very professional waiter. Oh, the food? Yes, yes, good menu to choose from; I enjoyed my turkey veg soup and salmon carpaccio and so did my husband his seared foie gras and wagyu steak. No, it wan't his birthday, he was just feeling expansive. Ahem. (Some reviewers have complained that service was slow. Luckily we were in no hurry. )

Thank Elaine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2014

We loved this restaurant. Great wait staff one day, not so good on another. Crab benny to die for. Very nice atmosphere!!

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Thank bmk1459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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