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“Very Nice Hotel”

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Comfort Inn & Suites Portland International Airport
Ranked #81 of 142 Hotels in Portland
Daytona Beach, Florida
Level 6 Contributor
138 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Very Nice Hotel”
Reviewed January 9, 2014

Stayed at the Comfort Inn during a west coast road trip. The rooms were clean and large. They were equipped with flat screen TV, refrigerator, and microwave. The WiFi signal was good. Breakfast was the standard buffet.
We had dinner at Elmer's located at the corner, in front of the hotel. The food, was great, reasonable and a very friendly staff. The interior was very nice with roaring fireplaces.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank HunkyJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this review, January 27, 2014
Thank you so much for taking the time to share your experience on Trip advisor. I am so pleased that you enjoyed your time and truly look forward to welcoming you back in the future. May all of us at Comfort Inn & Suites- wish you an amazing 2014 Warm Regards
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328 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
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English first
Bemidji, Minnesota
Level 6 Contributor
96 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed December 23, 2013 via mobile

Well I must say, this hotel really has it all. It beats the nearby Holiday Inn in every way despite not being on the same grading level (not sure why). The rooms were really nice, so were the staff. The parking was somewhat problematic, had to park far beyond the hotel in a congested spot... even then the hotel van driver came along and directed us to a spot. Yes I slept extremely well in a very comfy bed... breakfast was hot and very tasty. The only suggestion, drop your supplier of coffee supplies. The stuff in the room does not befit a grand hotel such as the Comfort Inn... in a city like Portland. You have the pick of great coffee suppliers (skip Stumptown) make a deal and stock your rooms with better tasting coffee. And again... please get rid of those little packets with 1 sugar1 splenda 1 napkin and 1straw... that setup shows cost cutting cheapness you expect from motels. Get at least 2 of each and preferably half and half. Then raise your rates by $5 or even $10 per night. Your hotel is worth it. Thankyou again, we enjoyed our stay.

Stayed December 2013, traveled with family
Helpful?
Thank molopomaniac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this review, January 1, 2014
Thank you ever so much for taking the time to share your experience on Trip Advisor! Your positive comments are so truly appreciated! I am so pleased that you feel that the Comfort Inn and Suites Exceeded your expectations! We look forward to welcoming you back on your next Portland visit- Wish you much success for all of your business dealings and a wonderful 2014 too!
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Portland, Oregon
1 review
Reviewed December 17, 2013

Thoroughly enjoyed our short stay here at Comfort Inn & Suites. The room was spotless. The bed was large and comfortable (they provide both soft and firm pillows to cater to all their guests!). The staff was very tentative and I know this because they were quick to make repairs to anything in the room that was not up to par. The fully-cooked breakfast was also great. Free parking and free shuttle to the airport. I would recommend this hotel if you are planning to stay close to PDX!

Stayed December 2013, traveled as a couple
Helpful?
Thank Ashley N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this review, January 1, 2014
Thank you so much for the wonderful comments and for taking the time to share your experience on trip advisor. I am pleased that you enjoyed our Clean Rooms and the Complementary Full hot breakfast. I will ensure to pass along your comments too to our shuttle services; they provide amazing guest services and watch all flight times to ensure prompt pick up. Thanks once again.
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Goldendale, Washington
1 review
Reviewed December 16, 2013

We initially decided to come here because of the secure parking offered while we were away on our trip. We were pleasantly surprised to see a lovely updated hotel that appeared very clean and comfortable. The beds were quite comfortable and everything worked just fine. We left too early in the morning to enjoy breakfast. The gal who ran the shuttle was fantastic! Here it is the coldest and iciest winter day Portland has seen in a LONG time and she is just so happy to be doing her job. Very efficient and pleasant and helpful. Luckily we got the same gal to pick us up on out return. She mentioned that we were welcome to have breakfast before our journey home which made us extremely happy after having flown a red-eye and were dreading having to stop for breakfast somewhere. She really put an excellent face on what could have been an average review. I wish I got here name but I'm sure if the hotel manager reads this he will know exactly who I'm talking about. Kudo's to Comfort Inn. You helped make our travels a little less stressful!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paula K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this review, January 1, 2014
Thank you so much for staying with us. I truly do appreciate the wonderful comments you have shared regarding Heather, our Shuttle Driver, and the hotel. Thank you so much for taking the time to share your tips on Trip Advisor. We do hope that we are able to welcome you back on your next Portland adventure.
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Charlottetown, Canada
Level 6 Contributor
402 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed November 19, 2013

Place was clean and no problems with check in or out. No time for breakfast so cannot comment other than fresh bananas. Easy in and out. Rooms with a real sitting area is nice too. Cascade Station a new shopping power center is not far either there is even an IKEA and Famous Daves if your hungry for BBQ.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Spuddler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this review, November 22, 2013
Thank you so much for taking the time to share your review on your recent stay. I am pleased that you found our location central and the hotel a great place to stay. It is true that we are within 5mins to the Cascade Mall and is also accessable via Max Light Rail Train (Only 1 Station away) which is 2-3blocks from the Comfort Inn & Suites Portland Airport. For now, thank you so much and we do hope to be able to welcome you back on your next adventure to Portland.
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Jekyll Island, Georgia
Level 6 Contributor
101 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed November 14, 2013

A Comfort Inn run at the standard the company thinks it should be run at. This is an airport inn, close to the airport but far away to keep the noise down. Check in was fine, the agen friendly. Rooms were clean and comfortalbe. We enjoyed our stay and had no problems. Breakfast was good. I really like the waffles.

Room Tip: You can see the hotel from NE Sandy Blvd but entrance is on 102nd Ave .
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dos7940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this review, November 22, 2013
Thank you so much for sharing your positive experience on Trip Advisor. I am pleased that you found our hotel to be of good value and enjoyed the Full Hot Breakfast. We do hope that we are able to welcome you back on your next travel to Portland.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandy, Utah
Level 6 Contributor
288 reviews
181 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed November 7, 2013

The rooms are OK. Everything worked OK, but updates were done "on the cheap". Towels were thin. The shower head was cheap and leaked. The bed was quite comfortable, so I slept well and the breakfast was as expected. The staff was efficient, but not overly friendly. I may or may not stay at this property again.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this review, November 8, 2013
Thank you for taking the time to share your 2nd experience regarding your stay at Comfort Inn & Suites Portland Airport.

Please know that we are one of the only few properties in NW Pacific region to implement the new Comfort Inn Truly Yours Bedding and Pillow program this year. Also we completed the furnishing upgrade which were CERTIFIED and BRAND APPROVED from Choice Hotel Group including the colors, the designs, and the materials used. Our entire upgrade packages were ONLY available to purchase from the Choice Hotels' Preferred Vendors.

The shower heads we currently use are also all Choice Certified and brand approved. I have shared your feedback with our Maintenance Department to ensure Shower Heads are checked for any leaks.

I will forward your review to the Choice Hotel's Procurement Department and let them know that you do not find Choice Certified upgrade goods satisfactory.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Portland Oregon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Portland International Airport

Property: Comfort Inn & Suites Portland International Airport
Address: 5019 NE 102nd Ave, Portland, OR 97220-1199 (Formerly Red Lion Inn & Suites Portland Airport)
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #81 of 142 Hotels in Portland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Portland International Airport 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Our property will provide you with a sense comfort and fulfillment during your travels in Portland. Whether business, vacation, or personal matters, we are here to make sure you enjoy your stay. We offer Park and Fly packages which can be booked directly by calling the hotel for availability and rates, and free parking for guests who are staying in house with us. We have courtesy shuttle that runs to and from the airport. Limited hours between 3:45 AM and 12:15 AM. Please contact the hotel for more details. If you have any questions, please feel free to give us a call or email us! We are under a renovation. Operation hours between 9 AM and 6 PM. ... more   less 
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Also Known As:
Comfort Inn And Suites Portland International Airport
Comfort Inn & Suites Portland International Airport Hotel Portland
Portland Comfort Inn
Comfort Inn Portland

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