We were driving through Portland and had planned to stay for one night. We wanted to be relatively close to town so we could go in for dinner. The Avalon has a lot of positives, nice large establishment, on the river, quiet location. The rooms are nice, similar to a Hyatt. We enjoyed the spa amenities--saunas and jacuzzi, and you can catch the light rail street car into town. It is a pleasant ride, just about a 10 minute walk from the hotel at $1.75 per person round trip. It seemed like a safe area, largely deserted, especially on the weekend.
Overall it was a comfortable stay, but I felt that the staff are trained to be very welcoming and attentive, but do not follow through. We were told that they had a towncar that could take us into town AND pick us up, but when I inquired about it, they seemed to be preoccupied with other guests and I barely received a response. We decided to take the street car into town, but even when I asked for a number to call from town to be picked up, the young man seemed inconvenienced to have to look for a card for me, telling us it was on the valet claim check. I didn't realize that they charged $18 each night for parking so that was a bit of a shock. We were given one of the worst rooms in terms of views--the back of the air conditioning unit--even a partial view would make all the difference. That would be something to really fight for. Also, the carpet in the hall was stained and worn which was really surprising given how they try to sell the place as so high end.
The continental breakfast was sparse but good quality. They serve it on each floor in the elevator lobby, but it was quite an undertaking to get any food or coffee back to the room, as they don't leave any trays. Kind of reminded me of "finger food" where they don't offer any utensils because they don't want you to eat too much. I took a lovely walk along the river in the morning and that was great. Not a bad place to stay at all, but not the glamorous and accomodating place they make it out to be.
- Official Description (provided by the hotel):
- River’s Edge Hotel & Spa is an environmentally-friendly, 99-room luxury boutique hotel located at the edge of Portland’s South Waterfront District, an emerging mixed-use neighborhood integrating alternative transportation, parks and trails, green building practices, retail, restaurants and healthy living with art and design. Perched on the banks of the Willamette River just minutes from downtown Portland, River’s Edge offers travelers the sophistication and warm hospitality of the Pacific Northwest. Guests and visitors enjoy classic service, modern amenities and comforts expected from Portland boutique hotels, making River’s Edge Hotel & Spa a favorite among all Portland waterfront hotels. Among the hotel’s valued amenities are its luxurious two-level, 13,000-square-foot full-service spa, salon and fitness center as well as Aquariva restaurant and bar. ... more less
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- Also Known As:
- Avalon Hotel And Spa
- Avalon Hotel Portland