This is our second time staying here in a couple of weeks and there are more negative consistencies than positive ones. Arrived this afternoon and went up to our room. It smelled awful -- very musty. Even the bellman agreed. So, back to the lobby we went. No apologies from the front desk. Asked for a higher room, if possible, and curtly told, "We only have rooms available on the 2nd floor." Okay, up we went again. Smell was fine, but no one bothered to mention there would be construction taking place directly above us (or so it sounds). Lots of hammering and drilling for the past hour. Reminded us of our first stay where lots of sounds seem to travel through the air vents.
Hard to believe a hotel that wants to be first class these days would still have the old tube TVs. But I've now been in three rooms here, and there were old TVs in all three.
Perhaps an even bigger frustration came a moment ago when I went to the business center with a thumb drive to print off some documents I needed for tonight. There was only one computer with a USB port and it couldn't print what I needed. The reason is that the software loaded was Microsoft Office 2003! That's right, it was 10 years old!
The riverside location is nice and the bathrooms have nice space, but as others have pointed out, there are very few outlets in the room, by the beds and you have to crawl under the desk to plug in your computer.
I won't be trying again to see if the third time will be a charm.
- Official Description (provided by the hotel):
- River’s Edge Hotel & Spa is an environmentally-friendly, 99-room luxury boutique hotel located at the edge of Portland’s South Waterfront District, an emerging mixed-use neighborhood integrating alternative transportation, parks and trails, green building practices, retail, restaurants and healthy living with art and design. Perched on the banks of the Willamette River just minutes from downtown Portland, River’s Edge offers travelers the sophistication and warm hospitality of the Pacific Northwest. Guests and visitors enjoy classic service, modern amenities and comforts expected from Portland boutique hotels, making River’s Edge Hotel & Spa a favorite among all Portland waterfront hotels. Among the hotel’s valued amenities are its luxurious two-level, 13,000-square-foot full-service spa, salon and fitness center as well as Aquariva restaurant and bar. ... more less
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- Also Known As:
- Avalon Hotel And Spa
- Avalon Hotel Portland