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“5 minutes from Downtown (via Helicopter)” 4 of 5 stars
Review of River's Edge Hotel & Spa

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River's Edge Hotel & Spa
4.0 of 5 Hotel   |   0455 Southwest Hamilton Court, Portland, OR 97239 (Formerly Avalon Hotel & Spa)   |  
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Ranked #29 of 137 Hotels in Portland
Certificate of Excellence
GreenLeadersSilver level
Birmingham
Level Contributor
167 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“5 minutes from Downtown (via Helicopter)”
4 of 5 stars Reviewed April 29, 2013

Firstly the hotel was superb, good quality great value. The only problem (some may see it as a plus) is the hotels location. The River's Edge Hotel & Spa is located in SW Portland on the banks of the Willamette River. If you are travelling by car Downtown Portland is a few minutes by road. If like us you use other means of transport and are on vacation the hotel is in the middle of nowhere, transport into Portland is via The Portland Streetcar a 10-15 minute walk from the hotel which then takes 20-25 minutes to get into Portland, there are also bus services which can take longer. The alternative is a Cab which again can be expensive. There is also little in the immediate vincinity of the hotel, the nearest bar seemed to be the Macadam Bar and Grill a 15-20 walk away. The plus points about the location were the beautiful Riverside walk and the fact it was fairly quiet.

The hotel itself was excellent, a large well appointed room with bathroom including shower, bath, toilet, a modern large screen TV, free wi-fi, excellent spa facilities and a free continental breakfast and newspapers. My room was a little close to the elevator so we did have a little noise during the night. The Riverside walk was very popular with joggers, cyclists and dog walkers.

An excellent hotel but as the receptionist admiited to me, "the main issue is the location"

Room Tip: Riverside view at the rear
See more room tips
Green Features: Usual towel replacement policy - reuse if you can etc
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Clembo1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiversEdgeHotel, Manager at River's Edge Hotel & Spa, responded to this review, May 2, 2013
Dear Clembo1957,

Thank you for choosing River's Edge Hotel and Spa for your recent visit to Portland and thank you for taking the time to review your recent stay with us and for finding your room, continental breakfast, and spa excellent. Your feedback is very much appreciated. I am sorry our location was not to your entire liking but we would love to have you back on your next trip to the City of Roses.

All the best,

Ana Maret
Rooms Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

882 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (244)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Long Beach, California
Level Contributor
254 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed April 26, 2013

I stayed at this hotel under another management and was fortunate to have a top floor suite that I shared with my daughter. The selling point is definitely the river view although I understand that the full service spa is another benefit. The parking is valet only and the location is difficult to find even with GPS.

This visit, I reserved through Hotwire and was surprised to receive the same hotel at a reasonable price. Knowing the room situation, I emailed ahead of time and requested a riverview king. Unfortunately, when I arrived with my husband I was given a king with an undesirable view. After complaining and stating what I was promised, we finally received a 4th floor river view. The room was ample with the standard facilities of a desk, flat screen TV and sitting area. The bathroom is also large with a separate shower, tub and toilet area. The king bed was comfortable and situated facing the river so we slept with the curtains drawn and the balcony slightly open…..we were awaken by the sunshine through the trees and a serene scenery. Below the balcony was a nice running trail along the river and plenty of greenery. Adjacent to the hotel is a well-situated restaurant also with river views, Aquariva. Breakfast is included and there is the usual array of pastries, coffee, juice, granola, yogurt and fruit. The staff are friendly and the lobby area is quite nice for reading a magazine or networking with fellow travelers.

I would definitely consider another stay at this hotel, especially for the Hotwire rate.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank sherrieseg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiversEdgeHotel, Manager at River's Edge Hotel & Spa, responded to this review, May 20, 2013
Dear Sherrieseg,

Thank you for taking the time to review your stay at River’s Edge Hotel and Spa, sharing your experience and describing the beauty of our location. We look forward to welcoming you back.

All the best,
Ana Maret
Rooms Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA
Level Contributor
77 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
5 of 5 stars Reviewed April 22, 2013

My husband and I stayed for two nights and really enjoyed this place. It's very quiet and peaceful, but still close to everything. The room was spacious, clean and very comfy. The view of the river was really pretty. The staff was extraordinarily friendly and helpful.

The only downside was the restaurant, were we had Sunday brunch. The food was okay--not great, and mine arrived lukewarm--but the service was abysmal. It was slow, sloppy and very inattentive. Things we asked for took forever to come, and god help you if you discovered you needed something (more coffee, etc.) between the very infrequent visits by our waiter.

We would definitely go back to the hotel, but we'll eat elsewhere!

Room Tip: You don't see much of the river from the river view rooms, once the leaves are on the trees. We...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MsMaryMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiversEdgeHotel, Manager at River's Edge Hotel & Spa, responded to this review, April 24, 2013
Dear MsMaryMac,

Thank you so much for your five star review; we are delighted to know you found your accommodations comfortable, you enjoyed the views, and our staff friendly and helpful, they are an extraordinary team indeed.

We would like to apologize for not living up to your expectations regarding your restaurant visit; your comments have been shared with the food and beverage management team, thank you for taking the time to give us your feedback.

Looking forward to your next visit.

All the best,

Ana Maret
Rooms Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 21, 2013

My husband and I stayed for our 1st anniversary. We didn't have a lot of time, but it was nice to check in, enjoy the spa, and hit the happy hour and dinner in the restaurant. We brought our after dinner drinks and desserts back to our room. It was great. Would love to have stayed the whole weekend and enjoyed it more!

  • Stayed April 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Wahoo25459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiversEdgeHotel, Manager at River's Edge Hotel & Spa, responded to this review, April 22, 2013
Dear Wahoo,

We are really happy to know that you had a great experience at River's Edge Hotel and Spa. It was our pleasure to have you as our guest and we do appreciate your kind comments in regards to your recent stay.

We look forward to welcoming you back the next time you visit Portland, maybe to celebrate your second anniversary?

All the best,

Ana Maret
Rooms Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falls Village, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 15, 2013

Pros: I'm picky, but this hotel has got everything just about right, tasteful decor, quiet rooms, comfy beds, newspapers in the morning, balcony river view, healthy breakfast buffet with coffee that is so good, kind and helpful staff, and well equipped exercise and weight rooms etc. etc. The price was also reasonable.
Only two very minor negatives.
Upon arrival we discovered that our only choice was valet parking for which I was asked to tip in advance. It drives me beserkers to be assessed a tip for service that hasn't yet been rendered, and I insisted that I could do my own tipping. The reservation desk backed down, and the valets took excellent care of this customer who actually tipped them gave them.
The tables in the breakfast room are high two chair bar tables.For a place that is otherwise so lovely and graceful, what were they thinking?

Room Tip: Ask for high floor river view. Very quiet and private
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ajnania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiversEdgeHotel, Manager at River's Edge Hotel & Spa, responded to this review, April 18, 2013
Dear Ajnania,

We really appreciate you took the time to evaluate your recent stay with us and sharing your experience with the TripAdvisor community, we thank you for your five star review. We are puzzled by the misunderstanding with our valet team; this is uncharacteristic. I would appreciate the opportunity to discuss this with you further. Please feel free to contact me when time permits.
All the best,

Ana Maret
Rooms Manager
ana.maret@riversedgehotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 10, 2013

pros:
well maintained hotel
free wifi and parking
above average continental free breakfast
free use of day spa
beautiful views from balcony
friendly and attentive service
fresh water available in lobby
good aestheticians

cons:
beds not in the best condition
distance from portland downtown
aggressive sales for spa products

All in all, the DH and I enjoyed our stay but both agreed we would stay in downtown proper.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank willtravelwithkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiversEdgeHotel, Manager at River's Edge Hotel & Spa, responded to this review, April 15, 2013
Dear Willtravelwithkids,

I appreciate you taking the time to post a review of your stay with us. I am very pleased to read your appraisal of our team, services and facilities. We certainly look forward to welcoming you back to River’s Edge Hotel and Spa in the very near future, keep in mind it is only an 8 minute drive to downtown Portland.

All the best,
Ana Maret
Rooms Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
vancouver
Level Contributor
145 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed April 5, 2013

We spent 2 nights at the River's Edge Resort with friends and had a wonderful visit.
Right on the river's edge (ironically) and a bike/walking path that goes into town.
1 1/2 blocks to the "tram" that takes you downtown.
Fabulous continental breakfast every morning and a very nice restaurant for dinner/brunch.
The room was very nice with a balcony overlooking the river.
The workout room is the best I have experienced at ANY hotel.
Staff were very helpful and would definitely go back.

Room Tip: Request a river front room
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank tedsexcellentmusic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiversEdgeHotel, Manager at River's Edge Hotel & Spa, responded to this review, April 8, 2013
Dear Tedsexcellentmusic,

Thank you so much for such wonderful account of your stay at River's Edge Hotel and Spa. and specially for rating us. It is great to know you will be back, we truly appreciate it.

We have shared your lovely comments with our staff members. We look forward to welcoming you back.

Have a wonderful Spring,

Ana Maret
Rooms Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about River's Edge Hotel & Spa

Property: River's Edge Hotel & Spa
Address: 0455 Southwest Hamilton Court, Portland, OR 97239 (Formerly Avalon Hotel & Spa)
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Portland
#13 Green Hotel in Portland
#14 Luxury Hotel in Portland
#30 Romantic Hotel in Portland
#52 Business Hotel in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — River's Edge Hotel & Spa 4*
Number of rooms: 99
Official Description (provided by the hotel):
River’s Edge Hotel & Spa is an environmentally-friendly, 99-room luxury boutique hotel located at the edge of Portland’s South Waterfront District, an emerging mixed-use neighborhood integrating alternative transportation, parks and trails, green building practices, retail, restaurants and healthy living with art and design. Perched on the banks of the Willamette River just minutes from downtown Portland, River’s Edge offers travelers the sophistication and warm hospitality of the Pacific Northwest. Guests and visitors enjoy classic service, modern amenities and comforts expected from Portland boutique hotels, making River’s Edge Hotel & Spa a favorite among all Portland waterfront hotels. Among the hotel’s valued amenities are its luxurious two-level, 13,000-square-foot full-service spa, salon and fitness center as well as Aquariva restaurant and bar. ... more   less 
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Also Known As:
Avalon Hotel And Spa
Avalon Hotel Portland

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