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“Great Value. Safe, clean, very comfy bed.”

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Hilton Garden Inn Portland Airport
Ranked #48 of 141 Hotels in Portland
Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great Value. Safe, clean, very comfy bed.”
Reviewed June 16, 2013

Positives :
- Clean Room
- Friendly front stafff and shuttle bus drivers
- Excellent bed, very comfortable
- Quiet, no airplane noise
- Free shuttle to and from airport. Very organized and timely.

Negatives :
- Stayed on first floor by the pool (Room 108 I think). First night had a smell of cigarette smoke, not sure where it was coming from. 2nd night was fine.
- Loud water flushing noise in the middle of the night, not sure where or why.

Summary : I would definitely stay there again. Great value.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hagow_boy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review, June 18, 2013
Thank you for taking the time to submit your reveiw of our hotel. We appreciate your comments and glad that your stay with us was comfortable. I am not sure what the sound of rushing water would be but will definitely be looking into this.
We hope that you will stay here next time you are in Portland!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
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English first
Dufur, United States
1 review
Reviewed June 13, 2013

The staff at this Hilton Garden Inn is always courteous and the rooms are clean and comfortable. When we are flying out of PDX, this is our favorite place to stay. The hotel provides easy access to the airport and ensures that we aren't rushed for those early morning flights.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review, September 17, 2014
Thank you for the nice reveiw!

Liz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
eagle, United States
1 review
Reviewed June 12, 2013

Wonderful service, clean room, comfy bed but very loud cooling unit. Hot room but when the cooling was on it was so loud we could not sleep! But the staff was First Class and the breakfast was amazing!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nancy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review, July 17, 2013
Thank you so much for your kind comments in regards to your stay with our hotel. I apologize about the loud A/C unit and will make sure that maintenance takes a look at this and that they are servicing them as they should be.
Thank you again and we look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
81 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed June 5, 2013

One of the best HGIs we have stayed in. Very professional and courteous check-in, excellent dinner menu in the All American Grill with polite and pleasant servers.
Will stay here next time we pass through Portland. Usually stay at the Lake Oswego property but it was full so tried this one... so glad we did.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jumbuck06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review, June 6, 2013
Thank you so much for your OVER THE TOP review! We are glad that you styaed with us on this trip and look forward to your next stay!

Liz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bend, OR
Level Contributor
111 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 29, 2013

I have visited all of the Garden Inns in Northern Oregon in the last two years. One of the benefits of staying in this chain is you are assured of the same level of service and comfort at each location. As an elderly frequent traveler that is important. The room was large and clean. The internal security is comforting. The breakfast food was good and you can have either table service or a buffet. I like the ability adjust the comfort level of the bed. All in all this location fits in to one of the best places to stay in this area. I was surprised I was not annoyed by aircraft noise. One thing I did not care for. In order to have a walk-in shower, the sink area was reduced to one sink and a minimum of counter space. Design could be much better.

Room Tip: Top floor, away from elevator and don't ask for a walk-in shower.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C_and_C_Oldtimers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review, May 31, 2013
Thank you so much for the nice review. We appreciate your business and for you taking the time to submit this review on Tripadvisor.
Hope to see you next time you are in Portland!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, Oregon
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 28, 2013

We routinely book one night and parking when we fly out of Portland since it is a 3 hour drive to the airport and we choose to fly out early in the morning. This time we booked the Hilton Garden Inn which is conveniently located to the airport, has pick up and drop off shuttles and allows us to leave our car for a package price that is lower than if we stayed at airport parking. On check-in they immediately less us know about their stay guarantee and stressed that if anything was wrong, they would fix it to our satisfaction. No drama here, nothing went wrong. What was most important to us was a comfortable bed since I have recurring back spasms. We had tried a sleep comfort at another chain and----sorry---- we both hated it. The bed at the garden in is also adjustable but is a foam bed of some sort. I cranked it to the softest it would go and after about an hour bumped it up a bit. It was very comfortable, enough that we have already made reservations for our next trip. The only down sides were the pillows of which there were plenty but they were very wimpy and small. The other was because of our early departure we could not enjoy the hot breakfast. It would be nice if they had some coffee and rolls of some sort for us early fliers!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank pelicantreasure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review, May 30, 2013
Thank you for taking the time to send in a review to Tripadvisor. We are certainly glad that you enjoyed your stay and we look forward to your return!

Liz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California, USA
Level Contributor
84 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 17, 2013

Rooms are large with good working area close to airport with shuttle service. Very good breakfast and front desk is helpful.. Clean and bed is very comfortable.

Its a bit away from downtown, but maybe 20 minute drive without traffic with .???

OK Value and parking there is a lot of area.

Room Tip: If you want to be close to Downtown this isn't where to stay, if you want to be close to the air...
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review, May 20, 2013
Thank you for your reveiw! I am glad that you enjoyed your stay. Another option to getting dwontown if you are not on a time constraint, is taking the Lightrail. Our shuttle is available to drop you off at the Lightrail station and then pick you up upon your return. Much better than sitting in traffic!
Again, thank you for the nice review and we look forward to your return visit.

Liz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Portland Airport

Property: Hilton Garden Inn Portland Airport
Address: 12048 Northeast Airport Way, Portland, OR 97220-1080
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#40 Family Hotel in Portland
#43 Romantic Hotel in Portland
#49 Business Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hilton Garden Inn Portland Airport 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hilton Garden Inn Portland Airport Hotel Portland
Hilton Portland

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