We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good layover stop”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Garden Inn Portland Airport
Ranked #48 of 144 Hotels in Portland
Reviewed May 17, 2013

Rooms are large with good working area close to airport with shuttle service. Very good breakfast and front desk is helpful.. Clean and bed is very comfortable.

Its a bit away from downtown, but maybe 20 minute drive without traffic with .???

OK Value and parking there is a lot of area.

Room Tip: If you want to be close to Downtown this isn't where to stay, if you want to be close to the air...
See more room tips
  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Phil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this reviewResponded May 20, 2013

Thank you for your reveiw! I am glad that you enjoyed your stay. Another option to getting dwontown if you are not on a time constraint, is taking the Lightrail. Our shuttle is available to drop you off at the Lightrail station and then pick you up upon your return. Much better than sitting in traffic!
Again, thank you for the nice review and we look forward to your return visit.

Liz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (639)
Traveler rating
Traveler type
Time of year
Language

542 - 548 of 639 reviews

Reviewed May 7, 2013 via mobile

This was the worst experience of any hotel I have ever stayed in. My arriving flight was two or three hours late putting it at 3:00am. I called hotel as prearranged. No show--after several calls all promising they were on the way they did arrive
Hour and half later at freezing cold airport passenger pick up.
Driver told me he was following owners instructions as they have to wait and pay or something that was supposed to
Pass as an excuse.
This hotel does not deserve the Hilton badge, I understand it is privately owned. Motel 8 a better option.
Stay there again? Never

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Journeyman644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this reviewResponded May 9, 2013

I am not sure how to respond to this. I do not undertand the excuse that they gave you, for there is no policy with the ownership of our hotel in regards to picking up our guests, besides responding immediately to any calls for pick up at the airport. Our shuttle runs 24 hours on request (except between 4am-9am where it runs every half hour). It is more difficult to look into this matter and pinpoint the involved employee since your stay was last September.
I want to make sure that you know that this is certainly not our policy and I sincerely apologize for this happening. Most Hiltons are franchised hotels and we work our hardest to live up to the expectations of being a Hilton hotel and the expectations of our guests. It certainly looks like we failed on both accounts. I hope that you will give us another opportunity to give you the guest service that you deserve.
Thank you.
Liz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2013

We booked on Hotels.com. We signed up for the fly and drive package, but I called the hotel first to be sure that we could park for an extended period. i was assured 14 days were covered in the package. This was a terrific deal. Parking, shuttle to the airport and a room for less than the price of 14 days of parking at any of the airport parking lots.

On top of that, the room was very comfortable, and the wifi is free. We arrrived too late to sample their dinner menu, and left for the airport too early to try breakfast. They did have coffee out and we enjoyed a cup before climbing on the shuttle with our courteous driver.

Staff is friendly and this is a good place to spend the night before an early morning flight. It is far enough away from the landing strip and I-5 to get a good night sleep, and close enough that the shuttle gets you to the ariport quickly.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pkrissel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this reviewResponded May 6, 2013

Thanks for the great review! See you next itme.

Liz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2013

I have stayed at this property many times, and on many occasions a night before an early flight from PDX. As a HiltonHHonors Gold I've been upgraded to the king suites without asking. Now that is appreciated. I've always had a great experience at this hotel. The lobby and common areas have just undergone a renovation and it is nice. Good value for a good hotel.

  • Stayed: April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Dale S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this reviewResponded May 15, 2013

Thank you so much for taking the time to do a review on our hotel. We are very happy that your experiences with our hotel have been positive and that you continue to stay here. I am glad that you like the renovation. We love it and have been excited to share the changes with our return guests.
Thank you for your loyalty to Hilton and we look forward to your next stay!

Liz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2013

Nice clean hotel with modern amenities. This is relatively quiet. My sense is that is quieter than some of the other hotels. It does NOT back up to the airport runway like some of the other local hotels. We will be staying here again. The hotel provides airport shuttle service.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this reviewResponded April 26, 2013

Thank you for the nice review! We look forward to your return visit!

Lzi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2013

Location of the hotel is very good if you need a night's rest before going to the airport. Front desk offers a morning call as you check in so that's sensitive to our needs. The room furniture felt a little old, but nonetheless it was good enough for me. Internet was convenient and fast upon logging in. It was convenient to drive nearby to the food and shopping area nearby that has Buffalo Wild Wings, IHOP, Ross, etc.

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dorothy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this reviewResponded April 5, 2013

Thank you for your kind review. We hope that we provided everything that you needed during your stay and look forward to your return next time that you are staying in Portland!

Liz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2013

This is a very nice option if you are planning a trip out of Portland airport. We had a very early flight and were able to stay the previous night and leave our car at the hotel while we were gone. The hotel provided a nice shuttle service to and from the Portland airport. Facility was nice and well kept. Rooms were pleasant and up to date. The package deal which included parking, hotel, and shuttle was cheaper than staying at a hotel and then parking our car long term at the airport.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 245daved
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this reviewResponded April 5, 2013

Thank you for taking the time to submit your review on Trip Advisor. We appreciate the nice review and glad that you enjoyed your stay here and hope that you will use our hotel for your next stay!

Liz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Portland hotels
0.4 mi away
Courtyard Portland Airport
Courtyard Portland Airport
#49 of 144 in Portland
270 reviews
0.3 mi away
Staybridge Suites Portland Airport
0.1 mi away
Comfort Suites Portland Airport
Show Prices
Show Prices
Show Prices
2.1 mi away
Hampton Inn Portland-Airport
Hampton Inn Portland-Airport
#41 of 144 in Portland
795 reviews
0.2 mi away
SpringHill Suites Portland Airport
0.4 mi away
Clarion Hotel Portland Airport
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Portland Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Portland Airport

Address: 12048 Northeast Airport Way, Portland, OR 97220-1080
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#40 Family Hotel in Portland
#43 Romantic Hotel in Portland
#49 Business Hotel in Portland
Price Range: $130 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hilton Garden Inn Portland Airport 2.5*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Travelocity, Priceline, Orbitz, Cancelon, TripOnline SA, Hotwire, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Portland Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Portland Airport Hotel Portland
Hilton Portland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing