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“WOW! Very Nice!”

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Residence Inn Portland Downtown/Riverplace
Ranked #27 of 142 Hotels in Portland
Certificate of Excellence
GreenLeadersBronze level
Portland, Oregon
2 reviews
“WOW! Very Nice!”
Reviewed October 29, 2012

After much searching on Google, my daughter finally found the Residence Inn. So many hotels in Portland do not have a pool/spa, but that is one amenity I wanted. The staff were all very nice and helpful. The room was an immaculate one-bedroom with a livingroom area and kitchen. Two flat screen tvs grace this room. The breakfast had something for everyone. Although I didn't bring my German Shepherds, the hotel is pet-friendly. Location was easy exit from freeway to hotel, and it is located just at the edge of downtown. I have learned that some hotels in Portland do not offer parking; others offer parking, but at a steep price. The rate here is $25 per day/night stay--a small price to pay for peace of mind. Although this hotel is very close to a main thoroughfare (on the bridge), the noise was minimal and didn't prevent me from having an excellent sleep. This was my first stay at this hotel, but I will be back. Most enjoyable!

  • Stayed October 2012, traveled solo
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gogi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda A, General Manager at Residence Inn Portland Downtown/Riverplace, responded to this review, October 7, 2014
Dear GogiA,
Your opinion matters and it validates how hard our team works to take care of our guests. Thank you for taking time to post a review regarding your stay at Residence Inn RiverPlace in 2012. We can't wait to see you back next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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713 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (172)
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English first
Bend, Oregon
Level 6 Contributor
104 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 23, 2012 via mobile

Just spent the weekend at this decent hotel. The basics were pleasing...rooms were very clean, quiet, had free wifi, and the breakfast was decent PLUS! Why am I not using words like "Fantastic" or "Excellent"? Great differences, IMHO, result from attention to details. The front desk staff had NO IDEA where we would be able to find the Portland Streetcar...turns out, it was less than a block away!!!! Another staff had NO IDEA about the website's directive to "just ask" for extra fluffy pillows. Still another front desk person didn't bother to even look up when I quietly stood by the counter waiting to ask for a restaurant recommendation. Finally, another staff came out and rescued the situation...no other customers were around so it wasn't like they were swamped with business! Parking was an additional 25 per night so was it truly an excellent value? No. It was, however, quite decent!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PeaceBookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda A, General Manager at Residence Inn Portland Downtown/Riverplace, responded to this review, October 21, 2014
Dear PeaceBookie,
Thank you for your review of your stay in 2012 at Residence Inn RiverPlace in downtown Portland. It sounds like we have some work to do with continued staff training but I have no doubt that your next experience will be different based on recent guest feedback. Please give us another chance - we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 21, 2012

Very nice hotel friendly and courteous staff. Not far from shops and restaurants. The hotel public areas were clean and the room also very clean dust free and nice to relax in. We stayed four nights wish it could of been longer. You will not be disappointed

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andrea v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda A, General Manager at Residence Inn Portland Downtown/Riverplace, responded to this review, October 21, 2014
Dear andreav,
There is no better compliment than to hear you wish you could have stayed with us longer! We appreciate your comments regarding your visit at Residence Inn - Portland Downtown RiverPlace in 2012.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 10, 2012

Within walking distance of some great places, easy parking and courteous staff. A very enjoyable stay. Definitely take the time to wonder down the boardwalk. There are some great cafes worth spending some time in.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda A, General Manager at Residence Inn Portland Downtown/Riverplace, responded to this review, October 21, 2014
Dear MReubendale,
We are listening and appreciate your feedback! It's nice to hear you enjoyed our waterfront location and took advantage of the river walk during your stay at Residence Inn - Portland Downtown RiverPlace. Come see us again soon!
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Los Angeles, California
Level 6 Contributor
576 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed October 9, 2012

I won a bid through name your own price on Priceline. I stayed here over the weekend for 3 nights. Honestly, the rooms are valued at $199-$209 but through Priceline, we got it for less than $140 a night! The rooms were perfect! We didn't really use the kitchen much because we were out and about eating at restaurants. We absolutely loved the complimentary breakfast! The food was delicious and best of all, free! We had a studio and our king size bed was so roomy! The only downside was that our cable TV kept lagging especially during the night. The view was not great at all because of the bridges and construction going on nearby. The also provide a free shuttle to wherever you need to go that's within 3 miles. The hours vary so make sure you ask. You have to reserve the shuttle ahead of time at the front desk. It's on a first come first serve basis. The customer service was outstanding as well! Our flight was super early in the morning so we arrived at the hotel at 830AM to drop off our bags so that we could explore the city and come back at 4PM which is the check in time. I explained to the guy that we got here A LOT earlier and without even mentioning that I only wanted to drop off the bags, he advised me right away that he will see what he could do and let us check in 8 hours early! Everyone at the front counter are all very friendly. We were staying on the 8th floor and the Wi-Fi worked really well up there! And yea it might seem a bit far from the center of everything but the streetcar stop is right in front of the hotel so getting around was so easy! Too bad you have to pay for the streetcars now but one of the locals told us that they rarely ever check if you bought the ticket or not and even if you do get caught, they give you 3 strikes before you have to pay a $175 fine. So if you're visiting in town and won't be staying long, it's your choice if you want to risk it or not. We stayed 3 nights and 4 days and they NEVER checked if we bought tickets once. I would definitely stay here again. I prob won't be paying full price for the room though. Only if I can win the bid again on name your own price on Priceline. But I definitely recommend!

Room Tip: Name your own price on Priceline! Start at $130 (for rooms in Oct)
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank nlee1220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda A, General Manager at Residence Inn Portland Downtown/Riverplace, responded to this review, October 18, 2014
We appreciate your 5-star rating of our hotel! Service is our priority and we're glad to know that you had a wonderful experience at Residence Inn RiverPlace. Come see us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlingame, California
Level 4 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 7, 2012

I stayed here with some friends on a bachelor party in Portland. Why go to portland for a bachelor party? Apparently, portland has the most strip clubs per capita in the united states. (a fact i learned this trip out). Ok, on to the hotel review. The hotel is on the south west riverfront a couple miles from downtown if you want to walk. It's also a short walk to the riverside and hawthorn bridge. On Saturday there is a market/bazaar that goes on. There's a conveniently placed metro stop that will take you into downtown and other neighborhoods such as the pear district. The rooms my party stayed in were identical suites each with 2 bedrooms and two bathrooms. They were both spotless and clean and came with toiletries and towels typical of American business style hotels. The couch also turns into a fold out bed with linens provided in the closet. There is a kitchen with a stove if you need to cook. Cab rides run a little expensive but the public transportation in portland is good. If i was coming to portland with a good sized group 4+ i would definitely stay here. Breakfast is also included, standard hotel breakfast buffet not that impressive. Stale bagels, waffles, cold cereal, sausage etc.

  • Stayed September 2012, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank Thefakelawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda A, General Manager at Residence Inn Portland Downtown/Riverplace, responded to this review, October 21, 2014
Dear Thefakelawyer,
Thank you for choosing Residence Inn RiverPlace for the bachelorette party in 2012. We're happy to hear that your rooms were "spotless". We appreciate your feedback and value your time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montrose, Colorado
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 4, 2012

The location is outstanding and close to everything downtown Portland has to offer, whether it be a stoll along the riverwalk, a multitude of dining options or a nearby business appointment. The staff is friendly and accommodating and eager to do everything possible to make your stay not just comfortable but memorable. The breakfast buffet offers something for everyone and three morning papers to choose from. Rooms are spacious and well maintained and equipped to dine in should you choose and work equally well for the business or pleasure traveler.

Room Tip: Our room on the city side was totally quiet.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cathy w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda A, General Manager at Residence Inn Portland Downtown/Riverplace, responded to this review, October 20, 2014
Dear Cathyw,
Customer satisfaction is the cornerstone of our business and we're glad you had an enjoyable stay at Residence Inn RiverPlace while you were visiting downtown Portland. We hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Portland Downtown/Riverplace

Property: Residence Inn Portland Downtown/Riverplace
Address: 2115 SW River Pkwy, Portland, OR 97201-8024
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Portland
#19 Green Hotel in Portland
#25 Family Hotel in Portland
#45 Romantic Hotel in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Residence Inn Portland Downtown/Riverplace 3*
Number of rooms: 258
Official Description (provided by the hotel):
The newly renovated Marriott Residence Inn - Portland Downtown RiverPlace hotel is in downtown Portland near the Tom McCall Waterfront Park in the South Waterfront District. This all-suite hotel is the closest hotel to Oregon Health Sciences University (OHSU) and is also near Portland State University. The Marriott Residence Inn Portland Downtown at RiverPlace is near downtown Portland's shopping and entertainment district and the hotel features their own stop on the Portland Streetcar line for convenient access everywhere. The Portland Aerial Tram is a short distance on foot as well. This downtown Portland hotel is minutes from the Oregon Convention Center and the Moda Center, home of the Portland Trail Blazers. This extended stay Marriott hotel is located less than 10 miles from the Portland International Airport and is adjacent to the Willamette River featuring accessible walking and jogging paths along the downtown Waterfront. ... more   less 
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Also Known As:
Residence Inn Portland Downtown / Riverplace Hotel Portland
Portland Residence Inn

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