Hotel is mid-sized with ~12 rooms on each floor. Fitness center is the size of a conference room and is the basement, so no view for your workout. The hotel itself is clean and well kept, if decorated a little "generic". Service was very good. I came back to the room with a bag of groceries to find the refrigerator didn't work. Within 10 mins of calling the front desk, someone came, moved the bureau and plugged it in. Worked fine after that. Staff also tried to be helpful with my disappoint in the room not being as advertised.
This is a wonderful property but the room description on the website is misleading. They advertise "Park View" rooms that actually look out onto a concrete plaza. It's deceptive if, like me, you look at an online map when checking out the location, because it looks like the hotel has the concrete plaza one one side and the park on the other. In reality, the hotel occupies only the half of the block that faces the concrete plaza - no room actually faces the park. So I arrive expecting a view of the park, instead my only window is two doors facing the busy plaza. Don't get me wrong, the plaza is lovely, but it's a plaza - not a park. It's like staying in a fishbowl where you have no privacy, having 200 people right outside your living room window - not the image of peace and beauty a park implies. The front desk staff tried to be helpful, but admitted they need to change the description on the website, as I wasn't the first guest upset by this. I understand trying to describe your property in attractive terms, but this is deception.
Oh and the "Romeo & Juliet" balcony? That means a tiny balcony that wouldn't really fit a chair, that you and one other person can stand on and look at the concrete plaza (or on the sides of the building, a car park or an office building).
There are many other choices in Portland, so while the property is fine, I will be taking my business to a property that doesn't stoop to deception in their advertising. Shame on the Paramount management for not changing the room description after complaints,
- Official Description (provided by the hotel):
- “As personable as Portland,” The Paramount Hotel offers guests professional and efficient service with genuine care and concern. Located in downtown Portland, Ore. the property combines the personal touch of a boutique hotel with comfortable and contemporary touches. ... more less
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- Also Known As:
- Paramount Hotel Portland
- Paramount Portland
- Portland Paramount