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“Good deal when combining concert tickets with hotel room rates”
Review of Crystal Hotel

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Crystal Hotel
Ranked #43 of 141 Hotels in Portland
Certificate of Excellence
Victoria
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good deal when combining concert tickets with hotel room rates”
Reviewed July 27, 2013

First trip to Portland and the hotel was right in the middle of town. We also went to a concert that was half a block up so this hotel was extremely handy.
We opted for a king room with private bathroom, highly recommed this.
The pool in the basement was a big fat gold star!
Staff extremely helpful.
Parking is extra and half a block down.
Vintage hotel with lots of history but also many vintage smells. Bought a candle and opened all windows, but couldn't lose the smell.
Still, would stay here again happily.

Room Tip: Go for the king room with the bathroom.
See more room tips
  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 61Colleen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dametris, Manager at Crystal Hotel, responded to this review, July 30, 2013
Thank you so much for your review! Great feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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282 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
Portland, Oregon
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 22, 2013

Interesting hotel with shared bathrooms on each floor. The rooms are very small and do not have televisions. Each room does have a sink. If you are sensitive to city noise this may not be a hotel for you. You can hear the city traffic going by. The location is great and abuts W. Burnside so just across from the Pearl District. Also across from the hotel is Whole Foods. It's about a 5 block walking distance from Jeld-Wen Park. There is plenty of street parking nearby if you don't want to use the paid parking garage this is a distance away. The meter stops running at 7pm and begins again at 8am so you can park for free during those times.

I like firm beds and pillows so the lumpy pillow and squishy bed was not one of my favorite features of the hotel. But, this has one of the best and quickest service McMennamin's I've been too that serves the fabulous Raspberry Ruby Ale.

We did stay with a kids here but I would not recommend this place with children since the rooms are tiny. Also children aren't welcome in the pool after 8pm. For the price and location it was a good deal.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Isabella427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dametris, Manager at Crystal Hotel, responded to this review, July 27, 2013
Thank you for the feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Langley, Washington
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 8, 2013

We stayed here on a Thursday night, arriving quite late (midnight). As we stumbled into the lobby after a long drive, hefting a half-asleep 2-year-old in my arms, we were greeted at the front desk with, "Hey! It's the (LastName)s! Welcome!", which is, without a doubt, the most friendly greeting I've ever had at a hotel. The hotel itself is fun--lots of funky paintings and a cool vibe. Certainly not pretentious, though: just cool and fun.
The room was small but clean, and there were two bathrooms across the hall. Other than some street noise (a siren, for example), the hotel was rather quiet....perhaps because it was a weeknight? The bathrooms were clean, and everything was well-maintained.
Because of our late arrival, we didn't end up using the pool, but went down to check it out, and it's great! Next time, we'll be sure to use it.

Room Tip: Each of the 3 floors has 4 corner rooms that have king beds and private baths; we got a small room w...
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caleb T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dametris, Manager at Crystal Hotel, responded to this review, July 30, 2013
Thank you for your feedback! We strive for excellence!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 2, 2013

Trips to Portland usually include several hours at Powell's and dining at one or more Pearl district restaurants. The Crystal Hotel is one of the most convenient to this area and an incredible value for a downtown Portland base. The shared bathrooms are frequently serviced and its rare to see the waste baskets even half full or anything in the room less than immaculate. On site live entertainment in Al's Den is a fun way to wrap up an evening with typically very good entertainers in an intimate setting. Like all McMennimans properties there are murals and fun art everywhere.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank EneljeeSeattle_WA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
knufflebunny
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 12, 2013

I was wisked away to the Crystal for a romantic Portland weekend trip. This was my first visit to Portland and was extremely excited to experience the city. My visit began with check-in at this McMennamin's hotel. Instant love! I can't imagine another hotel right up my alley. Charming, full of character, with top-notch service. Check-in was a breeze and the front desk staff was lovely. She graciosuly advised us of a special promotion that was running- a photo scavenger hunt good for a free night. Yes, please. We participated in the scavenger hunt which allowed us to tour all the floors and take advantage of the great photos and art work located on each floor. I got side-tracked and had to take pictures of all the great sayings hand painted on each hotel room door like "Who do you love".
Our room was the "lazy eye", which I instantly fell in love with! The mural headboard was something I wished I could replicate in my own home. The music lyrics scrawled along the mouldings spoke to me.
The hotel was centrally located allowing us to easily walk anywhere in the downtown area. Located directly across from a Whole Foods allowed us to stock up on snacks and wine for the evenings.
The Zeus Cafe was gorgeous and had the best creme brulee for a late evening dessert. The wait staff was courteous and overall happy to be there.
The salt water soaking pool was a real treat for lovers. My love an I enjoyed each other's company in the romantically lit pool while relaxing in the heated waters.
I would definitely stay here again, and because we won a free night during the scavenger hunt we will be returning and soon!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LuluVee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 2, 2013

We spent a Friday and Saturday night in the Silversun Pickups 'Lazy Eye' room on the second floor. Everything was brilliant. The shared bathroom was no problem - never had to wait. The mattress was a little soft for me but then I like a rock-hard futon.
There were plenty of towels and toiletries. There were coat hangers on a rail for our clothes. A sink for cleaning teeth &c. The towels were changed.
The hot pool was lovely - not very busy either.
There was no smoking of any type anywhere.
It was great there were no TVs as I don't want to watch it, neither do I want to listen to the neighbour's tv.
We did get a bit of 'noise' from the M.Ward 'Paul's Song' room directly above us but it was 1 am after all. It did go on for a while as the poor guy had obviously drunk too much and just couldn't quite finish the job... Luckily, we had a clock radio to listen to.
I sleep with earplugs so didn't notice any trucks in the morning, Mr S doesn't use earplugs and he didn't notice anything either.

We had a beer tasting of 6 beers and it was just $8. The India Pale Ale was deliciously hoppy. The truffle fries, a salad, and clams were all wonderful.
Breakfast was mushrooms and creamy polenta - aaaahhhhh...

The staff at the front desk and in the restaurant/bar were all exceptional. I would recommend the Crystal Hotel and we will certainly stay here again when in Portland.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dr S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene, Oregon
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 23, 2013

We stayed here for Trey Anastasio show @ the crystal ballroom. Got the "Turn on your lovelight " room and as expected it was cute and quirky like all McMenamins . The location was literally across the street from the crystal ballroom which was very convenient . The check in was a quick process parking however was down the street and was about $16 per night. They did have a spot you park to unload out front which was nice. The 4th floor was quiet - the place was full, but it was quiet we slept well. Although it was a shared bathroom experience, they were clean and there were 4 per floor so we never had to wait. the king rooms have their own bathrooms but for one quick night we got a queen with shared bathroom and that was fine for us. Late night after the show, the restaurant was closed but the cellar bar was open, a bit of a wait, but we got a jar of beer and truffle fries which were tasty for about $15. We had a good time, good stay and the staff was pleasant and helpful. This was not a resort but was a clean comfortable stay after the show and was close ,

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TeriS372
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crystal Hotel

Property: Crystal Hotel
Address: 303 SW 12th Ave, Portland, OR 97205-2302
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #43 of 141 Hotels in Portland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Crystal Hotel 2.5*
Number of rooms: 51
Official Description (provided by the hotel):
Located just across the street from the legendary Crystal Ballroom, the Crystal Hotel has 51 comfortable guestrooms, each inspired by a song or performance from the Crystal Ballroom's past 100 years. Colorfully painted panels and headboards anchor the rooms, while deeply-hued walls, black velvet drapery and animal print upholstery lend a rock ‘n’ roll vibe. Large windows afford views of the city from all angles. Room rates include admission to the soaking pool and the opportunity to purchase tickets to the Crystal Ballroom show. With the inclusion of the Zeus Café and free live music at Al’s Den, this downtown hotel combines dining, relaxation and rock and roll history in the heart of the city. ... more   less 
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