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Aladdin Inn and Suites
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Reviews (129)
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All reviewsfront desknight shiftminute drive to downtownoatmealbeds were comfortablerecommend staying heregreat place to staymotelaccommodationsconvenience
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92 - 97 of 129 reviews
Reviewed March 24, 2013

The location of the motel was the only good part.. OHSU and there are many restaurants in the area.. and it was clean.
The room we were given was right next to the laundry and vending machine and it was very loud.
The TV reception was whacked
The house keeper, or someone, opened our door well before check out and before were were even out of bed.
Bed was hard

Room Tip: Not the room next to the vending machine and laundry
  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Debra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AladdinInnandSuites, Public Relations Manager at Aladdin Inn and Suites, responded to this reviewResponded March 27, 2014

Debra H., we are so glad to hear that you took advantage of our location close to downtown Portland! Oregon Health and Sciences University, as well as many of Portland's college campuses and hospitals are almost within earshot of our Barbur Boulevard location. While we aren't in the heart of downtown, we love to have guests stay who want to enjoy the benefits of the city without all the hustle and bustle. Did you know we had a shuttle service to OHSU as well? We hope you were able to take advantage of that during your stay here.

In response to some of the lesser experiences of our stay with us, we want you to know that are staff is always here to help! Next time you stay with us, please feel free to come down and talk to us about your room. If there are some aspects you find unpleasant, such as being near our on-site laundry, then we would be happy to move you to a better suite or something to your liking. For example, sometimes during the rainy Portland months, the inclement weather can mess with our TV reception, but our on-site maintenance staff are usually on call to help fix such problems. At the Aladdin, we all work together to make your stay as comfortable as we can. Our housekeeping staff, who do keep our rooms very clean, often knock on guest doors near checkout time to see if the guest is staying over or if they need any clean towels, sheets, or shampoo. We do apologize for your morning disturbance, and we are working diligently to find better ways to communicate with our guests about the services they need. Thank you so much for taking the time to contribute this review about our hotel, and we hope to see you again in the future to better your stay at the Aladdin Inn and Suites.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2013

Very clean and quiet. Cute towel display. Quick restaurants on same street. Michael, the manager, goes out of his way for your needs. My iPhone needed a charge but I left part of my adapter on the train. He pulled the piece I needed from under the counter and loaned it to me for the night.

Stayed: February 2013, traveled solo
Thank Angela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AladdinInnandSuites, Public Relations Manager at Aladdin Inn and Suites, responded to this reviewResponded March 28, 2014

Ah, marvelous! Finally some recognition for our wonderful maid staff, whose cute towel displays too often go unnoticed. This review sums up everything we love about the Aladdin Inn: quiet, convenient, and an intimate staff that cannot be beat. Thanks for reviewing!

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Reviewed February 19, 2013

Our stay at the Aladdin was very pleasant, the rooms are clean and simple, the beds were amazingly comfortable. But the highlight was the staff, who, after I forgot my small toiletries bag in the room, called to notify me then helped to organize a pickup from UPS and have it mailed to my home. Definetly recommend!

  • Stayed: February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jose M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AladdinInnandSuites, Public Relations Manager at Aladdin Inn and Suites, responded to this reviewResponded March 28, 2014

Bravo, Jose M! It is anecdotes like this that distill and communicate the Aladdin experience in the best way possible. We are so happy that you had a great stay at our hotel and that we were able to go beyond our doors to give you the service you deserve. Thanks for the stellar review!

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Reviewed November 17, 2012

Don't bother with this one! We let them know we would be staying the night after a very involved hip and shoulder surgery and needed a ground floor room when we reserved. Did a call to confirm the day before. Seemed like all was well. Turned out we had a room on the third floor in a building with no elevator and no effort on their part to change that! The only amenities were a refrigerator and three little, bitty, broken bars of soap. Not a bottle of shampoo in sight. The room was clean however. I'll give them that.

  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank LMcConger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AladdinInnandSuites, Public Relations Manager at Aladdin Inn and Suites, responded to this reviewResponded March 27, 2014

Oh dear! We are so sorry to hear about this experience. Here at the Aladdin we are trying very hard to accommodate proper stays for our patrons visiting the nearby hospitals, and we will make sure that a miscommunication like this does not happen again. We absolutely understand that going to the hospital, no matter how minor the procedure, can be a trying time. That said, it is our mission to make sure any patron who needs special accommodations will be taken care of. We have had some added some bright new faces to our staff, and would love to have you come stay again so that we can turn your experience around! Our hotel prides itself on its smaller size and our tight-nit staff, so we would love to show you what an intimate experience the Aladdin Inn can provide! Thank you for the contribution and your review, we hope to see you again.

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Reviewed October 9, 2012

I stayed at the Aladdin for a little over 7 weeks while I was waiting to find a home in Portland.
I always found the staff to be very accommodating making sure my stay was as comfortable as possible.
The rooms were always clean and well maintained by the housekeeping staff.
Everyone there was great and so was the price!

  • Stayed: October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank Bob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AladdinInnandSuites, Manager at Aladdin Inn and Suites, responded to this reviewResponded October 22, 2012

Thank you for your review. We are happy to hear that you enjoyed your time at our hotel.

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