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Reviewed March 28, 2019

My kids have now been spoiled about what to expect on trips from now on! The location is great, especially for those like us who get into PDX after 9:00 PM. And having the Mount Hood Max Stop right in front of the hotel made having a car optional, but we had sightseeing plans so the free parking came in handy. Kathleen and Keisha were wonderful at the front desk during our stay. Alina was a wealth of useful information before and after our stay. The breakfast was great and the staff in general was very helpful, especially LeeAnn. And the shuttle service provided was not the run of the mill to and from the airport shuttle. I was able to reserve the shuttle to get my car rental at Alamo and Annette the driver, was so accommodating.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Escape17038662590
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TeamMarriott, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this reviewResponded March 28, 2019

Dear Guest,

Thank you for being our guest and for letting us know how much you enjoyed your stay. We are glad to read you liked our convenient location and complimentary breakfast. We also appreciate you acknowledging all of our professional, friendly staff. We hope you will make the Residence Inn Portland Airport at Cascade Station your preferred hotel when your travels bring you back this way.

Sincerely,
Joshua C.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2019

This hotel is a true diamond! My husband and I love coming here for a quick getaway. It's quiet, clean, welcoming, and very comfortable. Jordan and Kathleen checked us in for our stay and they were both super-friendly, upbeat, and great! They made us feel so welcome. The hot tub was the perfect temperature and the whole experience was just top-notch. I can't say enough good things. We can't wait to go back and it's definitely our new favorite place in the Portland area!

Room tip: No tips. It was very quiet. No road noise or hallway noise. It was great!
Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Jannene W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TeamMarriott, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this reviewResponded March 21, 2019

Dear Jannene W,

Thank you for making Residence Inn Portland Airport at Cascade Station your preferred choice for your getaway. We are delighted you enjoyed our well-kept property and that Jordan and Kathleen made your stay even more memorable. It was a pleasure having you as our guest, and we look forward to seeing you and your husband soon.

Sincerely,
Joshua C.
General Manager

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Reviewed March 14, 2019 via mobile

Traveled to Portland for work and used the shuttle daily. The dinners on Monday- Wednesday were a plus also. Kimber was a wonderful shuttle driver who always greeted us with a smile and positive attitude. She was willing to go above and beyond when asked for a ride . Jordan was a wonderful edition to the evening food being served . He was a good conversation to have while enjoying dinner !

Date of stay: March 2019
Trip type: Traveled on business
Thank loganj2364
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TeamMarriott, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this reviewResponded March 15, 2019

Dear loganj2364,

Thank you for making Residence Inn Portland Airport at Cascade Station a part of your business trip. We are delighted you had such a positive experience throughout the hotel and that you appreciated the convenience of our shuttle service. We will surely share your compliments with Jordan, Kimber and other members of our team. It was a pleasure having you, and we hope to see you again very soon.

Sincerely,
Joshua C.
General Manager

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Reviewed March 2, 2019

The team at this hotel goes above and beyond. The atmosphere is welcoming and they appear to interact like family. During my last stay, while hosting a large meeting on site, one individual stood out in particular. "Doug", the maintenance person, whom I've seen many times before and who's always cordial, was walking into work at about 5am. I came down the hallway and he was interacting with another individual who was not a hotel guest and was not supposed to be in the property. Doug quickly, efficiently and thoroughly intervened to correct the situation. What this demonstrated was someone who was alert, action-oriented, looking out for the safety of the guests and staff....and, who went above and beyond. Thank you, Doug, for all that you do!

Date of stay: February 2019
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank wpethick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TeamMarriott, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this reviewResponded March 2, 2019

Dear wpethick,

Thank you for taking the time to review your stay at the Residence Inn Portland Airport at Cascade Station. Team members like Doug are a perfect example of the passionate and dedicated spirit of service that we value. We especially want to appreciate you for acknowledging our professional, friendly staff. We look forward to your next visit.

Sincerely,
Joshua C.
General Manager

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Reviewed February 25, 2019

The staff is amazing and helpful! The happy hour type setting is relaxing on a work trip. Yummy breakfast and stellar service. Jordan, Kimber and Kathleen made my stay the best! The rooms are like an apartment and it is located by shops and places to eat.

Date of stay: January 2019
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank Autumn B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TeamMarriott, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this reviewResponded February 25, 2019

Dear Autumn B,

We are delighted you enjoyed your stay at the Residence Inn Portland Airport at Cascade Station, especially the evening Residence Inn Mix. Our mission is to provide exceptional service every day, and your gracious comments tell us our staff did just that! It will be my pleasure thanking Jordan, Kimber, and Kathleen for the hard work they do daily. Thank you for staying with us, and we look forward to welcoming you back soon.

Sincerely,
Joshua C.,
General Manager

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