I recently stayed at this hotel and it was absolutely terrible. The curtains and bedspread were stained, pool area looked like it hadn't been cleaned in years (used bandaids and other trash around the pool, bottom of the spa was yellow). The whole place simply smelled stale and the staff could best be described as creepy. When we went outside the next morning to find our rental car broken into and some things missing the hotel staff was zero help. When we told them about it, they already knew that it had happened, but didn't bother to tell us, call the police, etc. When we asked about the security camera that was pointing in the direction of our car the manager inferred that it wasn't really on or wasn't recording anything. AAA gives this place three diamonds, which is obviously an incredible oversight. Based on my experience, I will not be staying at this or any other Comfort Suites and will not be using the AAA guidebook ever again.
- Official Description (provided by the hotel):
- Touch down for a comfortable and affordable stay at the Portland Suites hotel. Think of us as a contemporary home away from home made for travelers who want to enjoy great rates without having to give up all of the amenities of Portland’s top hotels. ... more less