We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The Worst - Do Not Stay Here!”
Review of Portland Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Portland Suites
Ranked #121 of 146 Hotels in Portland
Reviewed April 19, 2008

I recently stayed at this hotel and it was absolutely terrible. The curtains and bedspread were stained, pool area looked like it hadn't been cleaned in years (used bandaids and other trash around the pool, bottom of the spa was yellow). The whole place simply smelled stale and the staff could best be described as creepy. When we went outside the next morning to find our rental car broken into and some things missing the hotel staff was zero help. When we told them about it, they already knew that it had happened, but didn't bother to tell us, call the police, etc. When we asked about the security camera that was pointing in the direction of our car the manager inferred that it wasn't really on or wasn't recording anything. AAA gives this place three diamonds, which is obviously an incredible oversight. Based on my experience, I will not be staying at this or any other Comfort Suites and will not be using the AAA guidebook ever again.

  • Stayed: April 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank OhioTraveler330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (126)
Traveler rating
Traveler type
Time of year
Language

115 - 121 of 126 reviews

Reviewed June 29, 2007

After staying at an excellent Comfort Inn in Mountain View the night before this stay, we were horribly disappointed in our experience at this hotel. We chose this location because it was the closest to my step-daughter's wedding reception hall. If we had not been so constrained in location, time, and internet access, we would not have stayed beyond the first night.

When we arrived (late Thursday evening with a confirmed reservation) they sent us up to a room - but that room door was open and the room had been slightly used (with the pillow pulled out on top of the bed). We were given another room and the night manager snidely told us that there was nothing really wrong with the other room!

Our room (actually the whole hotel) was smelly (like the carpet had experienced several too many parties) and everything was worn. For example, the hand towel rack fell off the wall, the dresser drawers did not slide, the pillows were skimpy and few (three small pillows on a king sized bed!). Maid service was lackadaisical. When I returned to the room to get ready for the wedding - at 2 p.m. after leaving at 5 a.m., the room was still not cleaned.

I found myself squished into the one elevator with a bevy of chatting maids with a large laundry tub three times in the two and a half days that I stayed there. At every time of the day, there were maid carts (often more than one) and boxes of stuff in the hallways. I couldn't access the wireless internet from my room. Although there was an ethernet connection, there was no cable and the front desk didn't have any. So I wound up going down the hall and sitting next to the elevator to retrieve my email! Even the selection of TV channels was crummy!

Other than being closer to the reception hall than any other place, this was an undesirable location with nothing of interest around it. It is far out of Portland and not convenient to light rail. I would NEVER recommend to anyone that they stay here. The place is in serious need of a makeover!

  • Stayed: June 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank Another_TravelerA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2005

The hotel is reasonably attractive and the front desk people are pleasant, the rooms are large and come with a microwave and mini-refrigerator. The room itself had numerous items in disrepair and housekeeping was sub-par. The pool area, while not unattractive, was unsanitary. The water was very cloudy and had a strange salt-like odor. Our bathing suites all stunk so bad the next day that we had to put them away until we could wash them. Also, the hotel is not in the most attractive part of town (though it is only a short drive to the Columbia River Gorge... an absolute must see!!!). Overall we were disappointed and would not want to return to this property.

NOTE: This hotel should be listed as a Gresham hotel (not Portland)... it has a Gresham address and is located about 20 miles East of Portland.

  • Stayed: July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
7  Thank grram1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2017 via mobile
Google Translation

Stayed: September 2017, traveled as a couple
Thank linda92200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2016
Google Translation

Room Tip: Os do último piso são mais silenciosos
See more room tips
  • Stayed: July 2016, traveled solo
    • Rooms
    • Cleanliness
    • Service
Thank ArthurJoseBarretto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2016
Google Translation

  • Stayed: May 2016, traveled as a couple
    • Value
    • Rooms
    • Service
Thank Arno1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2015
Google Translation

  • Stayed: August 2015, traveled with family
    • Value
    • Cleanliness
    • Service
Thank Sylvestre P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon K, General Manager at Portland Suites, responded to this reviewResponded December 29, 2015

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Portland hotels
5.2 mi away
Howard Johnson Portland Airport
4.6 mi away
Econo Lodge Portland Airport
Econo Lodge Portland Airport
#105 of 146 in Portland
137 reviews
4.4 mi away
Chestnut Tree Inn Portland Mall 205
Show Prices
Show Prices
Show Prices
4.4 mi away
Comfort Inn & Suites Portland International Airport
11.4 mi away
Rodeway Inn & Suites Jantzen Beach
4.4 mi away
Ramada Portland
Ramada Portland
#75 of 146 in Portland
957 reviews
Show Prices
Show Prices
Show Prices

Been to Portland Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Portland Suites

Address: 1477 NE 181st Ave, Portland, OR 97230-6766 (Formerly GuestHouse Inn & Suites Portland / Gresham)
Location: United States > Oregon > Portland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #121 of 146 Hotels in Portland
Price Range: $56 - $76 (Based on Average Rates for a Standard Room)
Number of rooms: 83
Official Description (provided by the hotel):
Touch down for a comfortable and affordable stay at the Portland Suites hotel. Think of us as a contemporary home away from home made for travelers who want to enjoy great rates without having to give up all of the amenities of Portland’s top hotels. ... more   less 

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing