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“Convenient, comfy stay.”

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Courtyard Portland City Center
Ranked #22 of 141 Hotels in Portland
Certificate of Excellence
GreenLeadersPlatinum level
San Francisco, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Convenient, comfy stay.”
Reviewed March 10, 2013

My boyfriend and I stayed here in December 2012 for my sister's wedding which was at the Portland City Grill (conveniently located across the street!). At first, we were in a very dark room with little to no outside lighting (the window opened up into some sort of inside atrium), but all it took was a quick call to reception to be moved to a much brighter room (albeit smaller). Overall the staff was wonderful, building clean and well decorated, and very affordable stay. Highly recommended. The food carts a few blocks away are great for a quick dinner or snack!

Room Tip: Ask for a street facing room, or one with a larger/outside facing window.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank bhoov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, March 20, 2013
Thank you for the nice review. I am happy that you had a great stay with us and that you felt comfy here. Hope to see you again in the future!

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,034 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (217)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
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English first
Medford, Oregon
Level Contributor
122 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed March 6, 2013

This was our first stay at this Courtyard Marriott. We were very impressed. The hotel is very modern and clean and service was good. The attached restaurant bar is open late and has great food. The room was a bit small with a king size bed, but very comfortable, with a refrigerator. The best part was location. We were able to walk to much of the downtown Portland sites. The Max is also close by which is a great way to get around the area.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rich M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, March 19, 2013
Thank you for your 5 Star review. We appreciate it. I am pleased that you enjoyed your stay, the service, location and our restaurant. We hope to see you again the next time you travel to Portland!

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 27, 2013

I stay here frequently and this is not your typical Courtyard - it is a Courtyard on steroids. This is a very modern, trendy hotel with a wonderful restaurant - The Original - attached to it. The location in downtown Portland is convenient to all the main shopping and only a few blocks from the Pearl district. Rooms are spacious and the bathrooms are larger than most hotels. I prefer this hotel over both downtown Marriott's. You will not be disappointed. One of the nicest fitness centers I've seen too.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MAbendhoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, March 4, 2013
Thank you for the nice review. I am glad that you enjoyed your stay. We appreciate your loyalty.

Hope to see you again soon.

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Steilacoom, Washington
Level Contributor
96 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed February 25, 2013

We checked in on Valentine's Day for the Porland Jazz Festival. Booked through Portland Perks so our stay included valet parking, breakfast for two, and a coupon book. Nice king room. Very comfortable for two. Adjoining restaurant was one of the the highlights of our stay. Hotel was all that we expected from Marriott. Front desk service varied. Poorly marked pull off in front for valet parking. No place to pull over when we arrived. Check in was quick and efficient. Not much closet space in our room as an ironing board and iron took up most of the small clothes cabinet. Busy lobby area seemed to distract the staff. Noisy. Lots of coming and going while we were there. This hotel is walking distance to most downtown attractions and public transportation. Restaurant stays open late. Workout facility was modern and well maintained. We chose Portland Perks over "complimentary" stay near the airport due to location. No need to race for the MAX. A short walk to the riverfront, Nordstroms, Powells' Books, Chinatown, and our many music venues.

Room Tip: I appreciate a clean, modern room in a downtown hotel. We stayed close to the elevator on a lower f...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelPair1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, March 4, 2013
Thank you for taking the time to write a review. I am glad to know that you like our location and the restaurant. I am sorry the front desk staff was not consistent. I take your comments seriously and will work to improve the staff's effectiveness.

We hope to see you again.

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, HI
Level Contributor
86 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 25, 2013

This was perfectly located for me. Not a good idea to park a car though, as I think it is $30 per day for a car. Just a couple of blocks away I was able to get the electric car, for $2.50, to and from the airport. walked around all the downtown areas.

Room Tip: I just got a huge room with a king size bed. Free Internet, great coffee in the a.m. In the lobby...
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  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank omn2162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, March 4, 2013
Thank you for the 5 Star review. We love them! I am pleased that you had a nice stay with us. We hope to see you again soon!

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu
Level Contributor
212 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed February 23, 2013

Everyone seems to make a big deal of the $30/day valet only charge, but I have stayed at other hotels in downtown Portland and pay a similar fee. Goes with the territory in my opinion. This hotel is centrally located, with food carts down the street and a Starbucks acoss the street.

i though the front desk and valets were extremely friendly and helpful.

My room did not have a view, as the room configuations are a bit odd, if having a view means a lot to you. My room window opened to a narrow alley, for example. Rooms were roomy, with a refrigerator, desk, free wi-fi, and nice high definition tv. It was a modern looking room - very comtempory.

Valet is made easier by allowing you to send a text on the phone when you want your car.

There also is a restaurant on the premises open very late at night and a compliementary exercise center, although I was not feeling well and did not have a chance to vist either of these amenities.

Although I would stay here again, I also have an affinity to Hotel Delux as well. Thats more classic, this is more modern.

Room Tip: Rooms were very quiet, although I was probably far from the elevator. (720).
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  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DT808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, March 4, 2013
Thank you for the nice review. I am pelased that you enjoyed your stay with us. It is also good to hear that the staff was extremely helpful and friendly! We hope to see you again the next time you need a place to stay in downtown Portland.

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billings, Montana
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 17, 2013 via mobile

Valet service was prompt and courteous. Front desk was average. Room was ok but beds were awful. Needed replaced as falling in the middle. Good location for walking and dining. Would only stay again of nothing comparable close to downtown.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jennifer s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, February 18, 2013
Thank you for taking the time to write a review. I am sorry that the bed was not comfortable for you. That is not a norm for us. We appreciate you letting us know, so that we can continue to improve on our service and property. I am pleased that you had a good experience with our valet and that you like our location. We do hope that you give us another chance, so that you can experience the service and property that we are known for.

Best,


Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Portland City Center

Property: Courtyard Portland City Center
Address: 550 SW Oak St, Portland, OR 97204-1700
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Portland
#18 Business Hotel in Portland
#20 Family Hotel in Portland
#28 Romantic Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard Portland City Center 3.5*
Number of rooms: 256
Official Description (provided by the hotel):
Whether you're traveling for business or pleasure, the Courtyard by Marriott® City Center hotel near downtown Portland, Oregon's Pearl District provides you with everything you'll need. From spacious guest rooms to our business center and on-site restaurant with classic American cuisine, this Pearl District, Portland hotel's amenities and services offer the perfect "Rose City" experience in the downtown Portland. ... more   less 
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Also Known As:
Courtyard By Marriott Portland City Hotel Portland

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