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“Very fresh and friendly”

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Courtyard Portland City Center
Ranked #22 of 141 Hotels in Portland
Certificate of Excellence
GreenLeadersPlatinum level
Manchester, England, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very fresh and friendly”
Reviewed September 21, 2012

From the moment you arrive at the door the staff are nothing but helpful and friendly in this hotel. Nothing is too much of an issue and it's so refreshing have gents open the door for you everytime you go in or out (the valet guys).

I loved the fact that they have complimentary coffee in the lobby until about 11am. We could grab a take out cup and take it exploring into the city so we saved a couple of dollars a day doing that.

The location is great so you can walk everywhere and it's really close to the fast food carts which seem to be an institution in Portland now and it certainly gives you a wide variety of food for lunch and dinner.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leanne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,034 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (217)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Jenks, Oklahoma, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 21, 2012

Thank you for a wonderful five-night stay!! Very, very quiet, clean, and friendly. The building is well designed with thick walls and convenient location. The bedding is CLEAN and comfortable. The employees care at every level and show it to customers!! Definitely recommend.

Room Tip: We asked for a quiet room. They put us on the 6th floor at the back corner. Perfect!
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barbara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, September 27, 2012
Thank you for the 5 Star review. It pleases us that you said that our hotel is excellent in every way! Our staff does care and I am glad it shows. Hope to see you next time!

Best,

Eric
Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
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SACRAMENTO CALIFORNIA
Level Contributor
72 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 20, 2012

Portland is one of my favorite Cities.... Took the Red Line from the Airport... $2.50 I think. a four block walk. Food options is excellent...all night long.. From the food trucks to Voodoo Doughnuts... Entertainment options. Your downtown... Staff is very good, renovated rooms are nice. windows are high... Note: light rail travel in the area is free. Jazz at the area hotels was good. The Rose Garden (Portland Trailblazers) is less than 10 minutes away by light rail.... The giant Lloyd Center is less than 10 minutes away. Rock and Roll was a block away. To return to the airport, the Red Line was a block away. Cant think of any city in America like Portland.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GRAVEBEAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, September 27, 2012
Thank you for the nice review. I am glad that you enjoyed our hotel and that Portland is a favorite city for you. We hope to see you again soon.

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 19, 2012

The hotel is nice, newly renovated I think and for the rates I really liked it. The hotel is so close to downtown that we did not even took a cap and easy reachable with the Max-rail from the airport. I loved staying there, the place is surrounded by restaurants and shops. Musts: Vodoo Doughnut - check it out - day or night

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michaela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, September 20, 2012
Thank you for the nice review. I like that you think our hotel is awesome and that you enjoyed your stay with us. Hope to see you again next time!

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington
Level Contributor
1 review
Reviewed September 18, 2012

The staff from Bellmen, front desk, housekeeping were all courteous and helpful.
The hotel is upscale in my opinion and very much liked decor in lobby as well as room.
Preferences were met and completely satisfied w/everything including excellent morning coffee.
For sightseeing Portland it is an excellent location w/access to streetcars & lite rail.

Room Tip: Possibly a room w/view if available.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank whatchmacallit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, September 20, 2012
We love your 5 Star review. We are pleased that you enjoyed your nice and pleasant stay, and that the staff was friendly and helpful. Hope to see you again soon the next time you are in Portland.

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 18, 2012

This was my first time back in Portland after many years and couldn't believe my luck in booking this hotel. It was very centrally located, with a Starbucks directly across the street...great for the morning coffee run. The rooms were large and the beds were super comfy. I didn't like the restaurant attached to the hotel but there were so many great choices of restaurants within a short walking distance that it didn't matter and certainly didn't take away from the hotel. The front desk staff were friendly and always willing to give directions or suggestions which were much appreciated. This hotel gives good value and I would definitely stay there again

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cdntraveller48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, September 20, 2012
Thank you for the review. I am happy that your enjoyed your stay with us and the convenience of our location. I am sorry that our restaurant did not meet your expectations. Normally it is our hotel guests and the local's favorite. We hope you come back to our great hotel!

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parker, Colorado
Level Contributor
188 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed September 18, 2012

First time at this location and I couldn't be happier. Finally a Courtyard with a real restaurant, albeit very informal diner style, but the breakfasts were very good, and the homestyle blackberry jam on a delicious biscuit made it worth the upcharge. Great location for business, Many trendy reatuarants nearby. Doesn't have the scenery of the riverside Marriott. Front desk staff were very friendly and helpful.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, September 20, 2012
Thank you for the nice review. We appreciate it! I am happy to hear that you enjoyed your stay with us! Hope to see you then next time you are in Portland!

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Portland City Center

Property: Courtyard Portland City Center
Address: 550 SW Oak St, Portland, OR 97204-1700
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Portland
#18 Business Hotel in Portland
#20 Family Hotel in Portland
#28 Romantic Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard Portland City Center 3.5*
Number of rooms: 256
Official Description (provided by the hotel):
Whether you're traveling for business or pleasure, the Courtyard by Marriott® City Center hotel near downtown Portland, Oregon's Pearl District provides you with everything you'll need. From spacious guest rooms to our business center and on-site restaurant with classic American cuisine, this Pearl District, Portland hotel's amenities and services offer the perfect "Rose City" experience in the downtown Portland. ... more   less 
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Also Known As:
Courtyard By Marriott Portland City Hotel Portland

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