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“Nice/Pleasant stay”

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Courtyard Portland City Center
Ranked #23 of 142 Hotels in Portland
Certificate of Excellence
GreenLeadersPlatinum level
Spokane, Washington
Level 2 Contributor
1 review
“Nice/Pleasant stay”
Reviewed September 18, 2012

The staff from Bellmen, front desk, housekeeping were all courteous and helpful.
The hotel is upscale in my opinion and very much liked decor in lobby as well as room.
Preferences were met and completely satisfied w/everything including excellent morning coffee.
For sightseeing Portland it is an excellent location w/access to streetcars & lite rail.

Room Tip: Possibly a room w/view if available.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank whatchmacallit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, September 20, 2012
We love your 5 Star review. We are pleased that you enjoyed your nice and pleasant stay, and that the staff was friendly and helpful. Hope to see you again soon the next time you are in Portland.

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,049 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Vancouver, Canada
Level 4 Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 18, 2012

This was my first time back in Portland after many years and couldn't believe my luck in booking this hotel. It was very centrally located, with a Starbucks directly across the street...great for the morning coffee run. The rooms were large and the beds were super comfy. I didn't like the restaurant attached to the hotel but there were so many great choices of restaurants within a short walking distance that it didn't matter and certainly didn't take away from the hotel. The front desk staff were friendly and always willing to give directions or suggestions which were much appreciated. This hotel gives good value and I would definitely stay there again

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cdntraveller48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, September 20, 2012
Thank you for the review. I am happy that your enjoyed your stay with us and the convenience of our location. I am sorry that our restaurant did not meet your expectations. Normally it is our hotel guests and the local's favorite. We hope you come back to our great hotel!

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parker, Colorado
Level 6 Contributor
188 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed September 18, 2012

First time at this location and I couldn't be happier. Finally a Courtyard with a real restaurant, albeit very informal diner style, but the breakfasts were very good, and the homestyle blackberry jam on a delicious biscuit made it worth the upcharge. Great location for business, Many trendy reatuarants nearby. Doesn't have the scenery of the riverside Marriott. Front desk staff were very friendly and helpful.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, September 20, 2012
Thank you for the nice review. We appreciate it! I am happy to hear that you enjoyed your stay with us! Hope to see you then next time you are in Portland!

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport Beach, California
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 17, 2012

When deciding to stay on points rather than stay at The Nines for under $200 a night, I was worried that my trip would have a major downgrade. I was definitely surprised to see that the hotel had a boutique feel and was not the average Courtyard or Marriott for that matter. The rooms were clean and more upscale, no floral comforters! The location is ideal as you are few blocks walking to most attractions, and in-between two major public transportation lines. The Original offered a good meeting point, drinks, and extended weekend hours. Only complaint was around the elevator, using the key to get up was a great security feature - but we took many rides up and down when others were too slow to put their key in.

Room Tip: 16 Floor was nice, but the elevators are slow and it can take a long time to get down when there are...
See more room tips
Stayed September 2012, traveled with friends
Helpful?
Thank Erinmasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, September 20, 2012
Thank you for writing a review. I am glad that you were pleasantly surprised. We are not the typical Courtyard which is said by most of our guests. We hope to see you again at our hotel.

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level 6 Contributor
248 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed September 16, 2012

Having only stayed at a Courtyard once, days before, we were concerned if an extended stay here would be a good idea or not. We arrived at the hotel, the valet took the car, the luggage and wisked us to our room with barely a stop at the front desk. When we arrived at our room, my wife wasn't happy about its location. Three minutes later, we were in a different room she liked much better and spent the eight days living there.

Everything in the room worked as it should and they were only too happy to fill our requests for more of this and maybe a lttle of that during our stay. The staff gave us so many tips about what to do or not do in Portland or how to beat the lines at this spot or that spot. It was SO helpful, they helped make our time in Portland productive, even over the Labor Day weekend.

The location is PERFECT! Wanna walk a few blocks and sit by the river? Do it! Or maybe take a short stroll down to Voodoo Doughnuts? Why not? How about hit a few Food Carts? They are right across the street and if you need more choices, they are more just three blocks away. As far as locations go, this is place ideal!!

Everyone we encountered at this hotel was so friendly and wanting to help or hear about our adventures that after a few days there we almost felt like family. Well, good friends anyway.

I cannot think of anything remotely negative to say about this hotel. We would stay there again tomorrow if we had the opportunity. Great spot!! We loved it!

Room Tip: Corner rooms have great windows for viewing Portland.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kkhinnm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, September 20, 2012
Loved your 5 Star review. I am also pleased on how well the staff took care of you. Since you think we are a great choice, we hope to see you again soon!

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ankeny, Iowa
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 14, 2012

I stayed here in August 2012 for a long business trip with a couple of days of vacation on the end. I was there for about 1 week. After looking at several hotels in the downtown area, for our group, this by far was the best deal. Their planning staff (sales) was great to work with also. Very accommodating.

The rooms were spacious, VERY clean, quiet and updated. One of my colleagues had a room across from the elevator and was a little worried it was going to be noisy. Nope.

The in-hotel restaurant, The Original Dinerant was pretty good too.

The location was really close to the mass transit stops (1/2 block), which was great. But if you need to rent a car, there are several locations within a couple of blocks. We ended up renting a car for 2 days to do some day trips after the business trip.

I'm a big Starbucks fan and there is one right across the street. :-) (and within a block of where ever you are in Portland) :-)

Many restaurants and shops are within walking distance. If you're going to be doing things in Portland, no need to have a car. You can dine and have fun within walking distance or via the great Portland mass transit system.

Just a note, the Free Zone for rail was discontinued as of Sept. 1, 2012 and most of the other fares went up. Here is more on the fare changes http://trimet.org/alerts/farechanges.htm

Room Tip: Get a room as high as possible due to street noise.
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScubaSin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, September 20, 2012
Love the 5 Star review! Thank you! We are pleased that you enjoyed your stay with us and that our location was so convenient for everything you like to do. Hope to see you next time!

Best,


Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Level 4 Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 11, 2012

Was on a business trip over Labor Day weekend. It was my first time visiting Portland and I wanted to stay in a central location. Most hotels were pretty expensive as well but it was worth it since I did not have a vehicle to worry about. But I also had a Friends and Family rate.

PROS:
- Located in a great location! Great walking distance to everything.
- Great staff. Super accommodating and helpful with Portland questions.
- Rooms were very comfortable.

CONS:
- Had to scan the card for each level pressed in the elevator. Therefore, if we had 4 people in the elevator - we had to scan the card 4 different times to press our levels.

Stayed September 2012, traveled on business
Helpful?
Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard Portland City Center, responded to this review, September 20, 2012
WOW, we love 5 Star reviews! Thank you. We are glad you had a great stay on your first trip to Portland. See you next time, we hope!!

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Portland City Center

Property: Courtyard Portland City Center
Address: 550 SW Oak St, Portland, OR 97204-1700
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Portland
#18 Business Hotel in Portland
#20 Family Hotel in Portland
#28 Romantic Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard Portland City Center 3.5*
Number of rooms: 256
Official Description (provided by the hotel):
Whether you're traveling for business or pleasure, the Courtyard by Marriott® City Center hotel near downtown Portland, Oregon's Pearl District provides you with everything you'll need. From spacious guest rooms to our business center and on-site restaurant with classic American cuisine, this Pearl District, Portland hotel's amenities and services offer the perfect "Rose City" experience in the downtown Portland. ... more   less 
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Also Known As:
Courtyard By Marriott Portland City Hotel Portland

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