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“Comfortable rooms, great location”

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Courtyard Portland City Center
Ranked #24 of 144 Hotels in Portland
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed June 6, 2012

Rooms are comfortable and modern with flat screen TV, nice desk, and good bed. The bathroom was quite clean with a good shower. Internet is free and fast. Pretty much everything a traveler needs. The free MAX train is just across the street, so you can quickly get to the major tourist sights. Chinatown and the Pearl district are within easy walking distance. There's a nice pod (local terminology) of food wagons just across the street. Staff is friendly and helpful. My only complaint is the lack of free newspapers. It's a great place to stay.

  • Stayed: June 2012, traveled as a couple
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Thank areview28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Love the 5 Star review... thank you! I am glad to know that your room was comfortable, you loved the location and the staff was friendly and helpful. Next time you are in Portland, please visit us again.

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel

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Reviews (1,058)
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723 - 729 of 1,058 reviews

Reviewed June 5, 2012

Stayed here for a short get away from June 1 to June 3,2012.
The location was ideally situated in the city center. Our room was very clean and the bed was not too soft but very comfortable ,and also had free WiFi.
Also just a short walk to the corner of the block for the train which is free in the city center.
All in all my wife and I had a very good stay and would certainly stay here again in Portland.
Recommend Mama Mia restaurant for avery good Italian meal.

  • Stayed: June 2012, traveled as a couple
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Thank kcanuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Thank you for taking the time to write a review. I am pleased that you had an excellent stay and that the location was ideal for you. Hope to see you next time!

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2012

The hotel itself is a 3-4 star but nice enough. The front end staff were very nice and helpful. The room was pleasant but could have used more decor but the TV is located at an odd angle for two people to watch while laying on the bed.. Nice to have a couch and coffee table though.
Room service doesn't start till 4:30 for the afternoon and is very limited in menu. We were offered to come down to the restuarant, order something and take it back to the room but that defeats room servce, doesn't it?
Parking is 30.00 per day but there ar alternatives. Head one block over to Pine Street and it's 15.00.
One big issue we had was a towel that was completely thread bare in an area the size of a large hand. I left the towel and a note to Housekeeping placed on the dividing wall in the bathroom so as not to be missed. When we returned, the note was gone and the towel still hanging there. This item should never have been in the room.
The AC is also an issue. Too hot at first but wouldn't go down. Next day tried again and the AC did kick in then wouldn't go back up. The last night, the system went on every 5 minutes. Annoying.
Over all a good value. Didin't spend much time in the room anyway.

Room Tip: The corner rooms look nice but the windows don't open anyway.
  • Stayed: June 2012, traveled as a couple
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1  Thank Bernie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Thank you for your review. Sorry for some of the issues you encountered. We just received all new towels for all our rooms. Nice and plush! Your feedback is very valuable to us. Thank you. I am pleased to know that the front desk staff was friendly and helpful. We hope that you give us another try in the future!

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel

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Reviewed June 4, 2012

I have a positive experience staying here. The hotel is located conveniently n the city center. Just right across the road are many food vans, so it is easy to find for cheap and good food to go. The room I stayed was also very comfortable and WiFi is free. Check in was pleasant because the front desk staff was friendly.

  • Stayed: May 2012, traveled with friends
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1  Thank Bugsby23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Thank you for taking the time to write us a review. I am happy to know that you
liked our location, the comfortable room and our friendly staff. We hope that you stay with us the next time you are in Portland.

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2012

Decent hotel. Decent service. Decent location. Will probably try a different hotel next time we are in Portland.

  • Stayed: June 2012
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Thank Badish35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Thank you for your review. I am glad that you found everything to be to your liking. I do hope you do choose to stay with next time.

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel

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Reviewed May 31, 2012

When checking in I was asked what brings us to Portland. I mentioned that we we're here for our 40th anniversary. Later that night a knock to our door brought a bottle of sparkling wine and two pieces of cheese cake from the staff Kevin and Julie. My wife and I were truly touched by the sentiment. That gesture made our weekend that much more memorable. Thank you.

  • Stayed: May 2012, traveled as a couple
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1  Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Thank you for the 5 Star review. I am happy that our staff made your anniversary special. 40 Years, now that is special! Hope to see you the next time you are in Portland!

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel

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Reviewed May 31, 2012

We have stayed at this hotel many times when spending a weekend in town. Costs, like most Portland hotels, is higher that what you might expect, but competitive with others in the downtown core area. Rooms are always clean and the views of the city are pretty decent in most rooms I've stayed. They have a good outside owned bar and restaurant off the lobby. People are always friendly and helpful. Downside is they charge you $30 a night to park your car; there are other lots around that are cheaper so check it before you drop the coin. Only complaint with the rooms are the terrible coffee makers and the fact that they give you One packet (enough for one small cup) of regular coffee; not exactly the right amount for two people in a room.

Room Tip: Be sure to visit the Portland City Grill right across the street on the 30th floor of the US Bank to...
  • Stayed: May 2012, traveled as a couple
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Thank globalreach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Thank you for taking the time to write a review. I am pleased that you like our hotel, the location and that the staff was friendly too. Since your stay, we have added more coffee to our rooms, so that there is enough for two people to enjoy coffee together. Please come back and see us soon!

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Portland City Center

Address: 550 SW Oak St, Portland, OR 97204-1700
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Portland
#18 Business Hotel in Portland
#20 Family Hotel in Portland
#28 Romantic Hotel in Portland
Price Range: $145 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Portland City Center 3.5*
Number of rooms: 256
Official Description (provided by the hotel):
Whether you're traveling for business or pleasure, the Courtyard by Marriott® City Center hotel near downtown Portland, Oregon's Pearl District provides you with everything you'll need. From spacious guest rooms to our business center and on-site restaurant with classic American cuisine, this Pearl District, Portland hotel's amenities and services offer the perfect "Rose City" experience in the downtown Portland. ... more   less 
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Also Known As:
Courtyard By Marriott Portland City Hotel Portland

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