Well done.. My wife and I were on holiday from Scotland to Portland and stayed a week at the Marriott Courtyard City Centre.
From the minute we arrived at the front door we were greeted with civil, friendly and courteous staff. Mind you if you're getting dropped off you have to move quickly or the valet guys move you along.
Easy check-in with friendly receptionists and all the hotel facilities explained well.
Our room was on the 14th floor, spotlessly clean, comfortable bed and well furnished and maintained.
The problem we did have with a noisy fridge was sorted within 20 minutes with a friendly engineer standing at our door with a new fridge in her hands.
Breakfast and other meals that we had in the hotel restaurant, The Original, were ok - just ok. The menu was a bit staid, the quality similar and somehow we never actually got the items we ordered at breakfast with on one occassion our hot dish being returned twice as not being served hot. First time I've been in an hotel that doesn't server croissants at breakfast time. Better off heading out of the hotel, going round the block and you'll find plenty of alternative eating places.
The Original also has a bar area with a good selection of local beers and wine at not unreasonable prices. Staff however can be a bit off-hand with one waitress one evening deciding to have her break by having a drink whilst stretched across a bench seat and her feet on the table. Wonder what her manager would have said if it had been a member of the public !
Other than the restaurant/bar which let the hotel standard down considerably, the hotel service itself was excellent with an easy walk a few blocks in to the city centre shopping area and Pioneer Square and Max stations around the corner.
Would certainly return and can recommend the hotel - not so The Original restaurant
- Official Description (provided by the hotel):
- Whether you're traveling for business or pleasure, the Courtyard by Marriott® City Center hotel near downtown Portland, Oregon's Pearl District provides you with everything you'll need. From spacious guest rooms to our business center and on-site restaurant with classic American cuisine, this Pearl District, Portland hotel's amenities and services offer the perfect "Rose City" experience in the downtown Portland. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Portland City Hotel Portland