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“Kiwanis Convention”

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Red Lion Hotel on the River
Ranked #52 of 139 Hotels in Portland
GreenLeadersGold level
Saint Helens, Oregon, United States
1 review
“Kiwanis Convention”
5 of 5 bubbles Reviewed August 25, 2014

This was probably the best convention sites that we have attended in the last 10 years. We had ample parking, free WiFi, excellent food and wonderfully equipped rooms....and lots of meeting space.
Our hotel room exceeded our expectations and amenities, with two sinks (one inside and one outside the bathroom), refrigerator and high definition TV and a view of the river.. The prices that we paid were very reasonable.
The hotel staff continually tried to excel themselves in making our stay a comfortable one. I forgot to take a charger for my cell phone and the hotel staff was kind enough to lend me one to use.
I am pleased that we will be having our convention there again next year. My wife and I love this place.

Room Tip: We were very happy with our view of the river and the pool.
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Green Features: Had fully stocked liquid soap and shampoo containers on the tub and sink...no soap wasted
  • Stayed August 2014, traveled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Bill E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,021 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (305)
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English first
Tacoma, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed August 25, 2014

The facility and rooms seem to be not well-maintained. Had to connect the phone myself. Stains on the bathroom ceiling. Room was not serviced while we were gone during the day. When I checked out, was not even asked how my stay was.

  • Stayed August 2014, traveled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank MikeInTacoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rod R, Manager at Red Lion Hotel on the River, responded to this review, September 1, 2014
Mike
I have followed up with my staff concerning your comment as this is not the type of stay we want our guest to have, I hope you will give us another chance to show you that we can and will do better in the future, Please accept my apology.
Rod Russell
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granby, Connecticut
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 20, 2014

The suites were well equipped and clean. The pool and hot tub were very nice. Very convenient location. Free parking and wifi. The hotel is very large. Fitness area was also excellent. Highly recommend this hotel for families.

Room Tip: Ask for a view of the river.
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  • Stayed August 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank chinadave2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
340 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 bubbles Reviewed August 19, 2014

We stayed one night after a riverboat cruise, and the room was wonderful. We arrived early AM, so they held our luggage and we took the hotel van to the tram station. We waited about 20 minutes for the van, which seemed too long to me. Apparently, they were waiting for another passenger.

The hotel is huge, and it was quite a trek to our rooms. I think this facility is designed to house conventions and such. I was told they have a pool and tennis courts, but never saw them. They are on the river, and we took a nice walk along the river path.

The hotel is located pretty far out from most Portland attractions. While the room and bathroom were spacious, with great WiFi, I don't think I would stay there if I wanted to sight see in Portland. We used the tram to get around, but we spent a lot of time waiting around.

Although there were a lot of noisy people in the hallways, it was quiet in our rooms, which was all that mattered to us.

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank sablatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
4 reviews
3 of 5 bubbles Reviewed August 19, 2014

I booked the Red Lion because it has a nice outdoor pool overlooking the river. I have three kids under 10 and a pool is a must for Summer travel, but very few Portland hotels have outdoor pools. The staff was remarkably friendly and accommodating, as nice as I experienced in far more expensive hotels. The hotel is 7 miles from downtown Portland, but close to the freeway. It was very convenient to Portland destinations on the weekends, but a bit trick on the weekdays. The negatives are that the hotel and rooms had a bit of a musty smell and we stayed on the side of the hotel that is close to the freeway and far from the pool. The road noise was quite loud even with the door closed and caused me to have trouble sleeping the first nigh. I would definitely request a room on the other side of the hotel. Overall a very good value.

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Lowell A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rod R, Manager at Red Lion Hotel on the River, responded to this review, August 20, 2014
Lowell
Thank you for share your comments regarding your recent stay with us and I am happy your family was able to enjoy the pool and you found the hotel to have a good value, I have passed along your comments concerning the musty smell of your room so they can follow up.

Rod Russell
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
2 of 5 bubbles Reviewed August 19, 2014

We experienced a problem with noise throughout our stay. The first night, there was a lot of noise from the room adjoining ours. We could hear the other room's entire conversation that they were having and it was very intrusive for us and kept us from going to sleep. In the morning, we were awoken by the repeated slamming of the door from the housekeeping supply room. It started very early and we were unable to return to sleep because it kept slamming over and over again. We tried to turn the air on and even put a white noise player on but we still could not sleep. Because of these two items, we really had a poor night's sleep and were irritated about it.

  • Stayed August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Mindy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rod R, Manager at Red Lion Hotel on the River, responded to this review, August 20, 2014
Mindy
Please accept my apology for the noise you experienced from our housekeeping staff, I have addressed this issue with our staff and I can assure you this will not be an issue in the future, This is not the type of stay we want our guest to have.

Rod Russell
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 19, 2014

we had our annual buick club meeting at this hotel.........we had 400 people sighned up...........the hotel did not tell us there was a 13% bed tax per nite or that we would have to pay for parking on hotel property.......

  • Stayed July 2014, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Dora W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Lion Hotel on the River

Property: Red Lion Hotel on the River
Address: 909 N Hayden Island Dr, Portland, OR 97217-8118 (Formerly Doubletree)
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Portland
#34 Business Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Red Lion Hotel on the River 3*
Number of rooms: 320
Official Description (provided by the hotel):
A cozy hotel in Portland - Red Lion Hotel on the River - Jantzen Beach Breathtaking river views greet you upon arrival at Red Lion Hotel on the River - Jantzen Beach. Our Portland waterfront hotel provides comfortable accommodations in a rustic setting just outside downtown Portland. Our accommodations provide a calm oasis on the water away from the hustle and bustle of the city. Each premium guestroom and deluxe suite serve as the perfect home away from home during your stay at our Columbia River hotel. Business guests will appreciate 36,000 square feet of flexible function space on the water. If you're coming by plane, our complimentary airport shuttle will provide safe and comfortable roundtrip service. Greet the day with an incredible breakfast at our onsite restaurant, the Jantzen Beach Bar & Grill, before enjoying a leisurely walk along the waterfront or a quick game of tennis on our Red Lion Court. Enjoy premium accommodations and amenities at a great value at Red Lion Hotel on the River - Jantzen Beach. TOP FEATURES AT OUR DOWNTOWN PORTLAND HOTEL: Restaurant & Lounge Swimming pool & whirlpool JB's Night Club​ Pets can stay for just $15 a night GET LOCAL AT NEARBY ATTRACTIONS With a prime location near Downtown Portland, guests at Red Lion Hotel on the River can enjoy both the liveness in the city and adventures in the Pacific Northwest nature nearby. Explore these attractions during your stay at our hotel in Portland. Delta Park Columbia River University of Portland Local craft breweries Theme parks ... more   less 
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Also Known As:
Red Lion Hotel Portland
Red Lion Portland
Portland Red Lion
Red Lion Jantzen Beach

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