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Red Lion Hotel on the River
Ranked #56 of 146 Hotels in Portland
GreenLeadersGold level
Reviewed November 11, 2013

We attended a wedding at Red Lion and stayed at the hotel. The space for the wedding was excellent - gorgeous views and great food from the hotel kitchens.
Our actual hotel room was very nice. Spacious and bright. The only issue that I had with the hotel was that it is very close to the airport. It was quiet for most of the night but around 5am the plane started taking off non stop and it was quite annoying. It is right on the water and its very beautiful.
There is lots of shopping and food close by. A great location. Good free wi-fi. Great staff. I would stay there again.

Room Tip: Ask for a room on the water - otherwise you will get a view of the crappy and gigantic parking lot.
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  • Stayed: October 2013, traveled with friends
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1  Thank Emily J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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801 - 807 of 1,197 reviews

Reviewed November 11, 2013

Credit card authorization form faxed 3 times before it was processed correctly. Without rental car, getting downtown is a hassle. Waits for the shuttle can be long. Not much to do or eat on island. Pretty view of river.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with this hotel
Thank jvanleit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rod R, Manager at Red Lion Hotel on the River, responded to this reviewResponded November 13, 2013

Thank you for taking the time to give us some feedback regarding your recent stay with us. I have talked to our front office manager concerning the credit card authorization form some of the confusion was the dates that were printed on the original credit card authorization form. The dates on the original authorization form were not the same as the dates you were checking in that required us to get a updated authorization form, I know how fustrating this can be please accept my apology for the confusion.

We appreciate the feedback.
Rod Russell
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2013

We had such a nice stay. Room was huge, nice view, super services, restaurant o my gosh breakfast was the best speccially farmer omellett. All 3 days we spend was fun and we are so happy for their hospitality!!! Will return for sure no??? Thank you Red Lion. O yes conference room was super nice speccilly dinner and service personal was the best...

  • Stayed: November 2013, traveled on business
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Review collected in partnership with this hotel
Thank Yelena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2013

The Red Lion at Jantzen Beach is a very good, resort quality, hotel located on the Columbia River. The conference center is quite good, though there were a few technical hiccups, and the room temperatures were quite warm (which made for some difficulty in remaining alert in presentations). Overall, everyone at the front desk was very friendly and helpful. Housekeeping seem quite good at first, and then started to slack on their duties as the week progressed. It may seem minor, but not cleaning the coffee pot and ice bin do make a difference. The rooms were very nice, and well appointed, however I was in a premium room and they seemed as though they were just a tad too big for the furniture. The tiny leather chair in the corner seemed, and in fact was, too small. A nice sofa would have been better suited for the space and a "premium" room. Location was a bit of an issue. This hotel is quite a ways from downtown. Getting there without a car requires the hotel shuttle to the MAX station and then a 15-20 minute ride downtown. This can be problematic in the rain if you then have to walk a few blocks to your destination. Food choices in the area of the hotel are of the chain variety and not terribly plentiful.

Overall a very good hotel, despite a few minor flaws. Would definitely recommend this hotel!

  • Stayed: November 2013, traveled on business
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Review collected in partnership with this hotel
Thank Alan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2013

I was attending a conference at the hotel and could only leave on the 9 AM shuttle to the airport to catch a 10 AM flight. The airport is about 20 minutes away and the shuttle driver, Daniel, without breaking any laws, got me there in time to go through security, have a coffee, and still make my flight in plenty of time. That was typical of the entire staff

  • Stayed: November 2013, traveled on business
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Review collected in partnership with this hotel
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rod R, Manager at Red Lion Hotel on the River, responded to this reviewResponded November 8, 2013

I truly appreciate your kind comments recognizing our staff for their exceptional guest service. We have a great team and they strive to exceed each guest’s expectations. I am pleased that you enjoyed your stay. I have already passed on my thanks to Dan and the team for a job well done.

We appreciate your feedback and your business.
Rod Russell
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2013

There was an error on Mrs Biesinger's part as she wanted to make sure we had adjoing rooms. I made reservations in my name. Merle Bush, and she made two in her name. When we registered we found the error and the room that I had in my name was canceled. When we checked out I paid for my room #283 and Mrs Biesinger paid for her room 281, My receipt shows her name at the top instead of mine but my credit card xxxx2608 was charged. I received my Chase statement today and you charged me for $124.81(my billing) and another for the same date for$115.81. I am waiting for a response as I spoke to your clerk already today?

  • Stayed: October 2013, traveled with family
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1  Thank Merle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rod R, Manager at Red Lion Hotel on the River, responded to this reviewResponded November 8, 2013

Merla
It appears that Mrs Biesinger reserved two rooms and checked into both rooms not aware that you had already checked in, This caused an extra charge for the third room and I am sorry there was confusion. We have refunded your credit card for the amount of the third room, Please let me know if I can be of further assistance.

Rod Russell
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013 via mobile

Stayed here the first night in portland oct. 24.. my birthday....after driving all day... we thought we would try the restaurant in the hotel...
It looked beautiful! . Great water views... even the chandeliers were notablely nice...great lighting... that where the "good" ended... the menu... was almost nothing... and

Stayed: October 2013, traveled with friends
1  Thank Tiny1096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Lion Hotel on the River

Address: 909 N Hayden Island Dr, Portland, OR 97217-8118 (Formerly Doubletree)
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Portland
#34 Business Hotel in Portland
Price Range: $119 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel on the River 3*
Number of rooms: 320
Official Description (provided by the hotel):
A cozy hotel in Portland - Red Lion Hotel on the River - Jantzen Beach Breathtaking river views greet you upon arrival at Red Lion Hotel on the River - Jantzen Beach. Our Portland waterfront hotel provides comfortable accommodations in a rustic setting just outside downtown Portland. Our accommodations provide a calm oasis on the water away from the hustle and bustle of the city. Each premium guestroom and deluxe suite serve as the perfect home away from home during your stay at our Columbia River hotel. Business guests will appreciate 36,000 square feet of flexible function space on the water. If you're coming by plane, our complimentary airport shuttle will provide safe and comfortable roundtrip service. Greet the day with an incredible breakfast at our onsite restaurant, the Jantzen Beach Bar & Grill, before enjoying a leisurely walk along the waterfront or a quick game of tennis on our Red Lion Court. Enjoy premium accommodations and amenities at a great value at Red Lion Hotel on the River - Jantzen Beach. TOP FEATURES AT OUR DOWNTOWN PORTLAND HOTEL: Restaurant & Lounge Swimming pool & whirlpool JB's Night Club​ Pets can stay for just $15 a night GET LOCAL AT NEARBY ATTRACTIONS With a prime location near Downtown Portland, guests at Red Lion Hotel on the River can enjoy both the liveness in the city and adventures in the Pacific Northwest nature nearby. Explore these attractions during your stay at our hotel in Portland. Delta Park Columbia River University of Portland Local craft breweries Theme parks ... more   less 
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Also Known As:
Red Lion Hotel Portland
Red Lion Portland
Portland Red Lion
Red Lion Jantzen Beach

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