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“OK but there are better options”

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Courtyard Portland Airport
Ranked #48 of 141 Hotels in Portland
Certificate of Excellence
Newburgh, New York
Level Contributor
345 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“OK but there are better options”
Reviewed June 27, 2012

I stayed here for 3 nights last week. I was impressed with the staff I encountered all of which were extremely friendly and helpful. The new lobby area is also very nice and well laid out. Rooms were just OK. This seems like an older hotel, probably not originally a Courtyard. While my room was clean enough, it just seemed very dated. The sink area was outside of the bathroom and very cramped. The A/C was very noisy and the bed seemed like a very flimsy mattress. Overall, about middle of the road. While I'd come back if it was the only room available, my preference would be the Hilton Garden Inn, about .1 mile down the road.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank atima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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252 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Nanuet, New York
Level Contributor
153 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed June 18, 2012

Nice room, great bed, and all the comforts you expect from a Marriott. The desk staff was beyond friendly, they were most amusing!

I have to say, one of the little touches I liked was the plastic shield over the A/C unit. Often, all the fan or A/C does is billow out the thin veil of privacy curtain, and keep the airflow confined to the window area. This shield allowed more cool air to circulate in the room, I'm surprised that most hotels don't use them.

Room Tip: If you're on the Airport Way side of the building, you get a fair amount of traffic noise in the...
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  • Stayed June 2012, traveled as a couple
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Helpful?
Thank hunter112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington
Level Contributor
847 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 401 helpful votes
Reviewed June 8, 2012

During the Portland Rose Festival weekend, downtown hotel rates are very high, plus steep nightly parking charges. Hotels at the airport are almost half the price, with free parking.

We are Gold elite members, hotel staff gave us an upgrade to a King size suite that is spacious and clean. One of the largest Courtyard we've stayed at. Our room is located on the street side, on the fifth floor. Traffic noise is noticeable, but not so bad after 11:00 pm.

King size suite offered sofa and table with 4 chairs. Bedroom has double door for privacy. Our room was located at the very end of the hallway, so it was super quiet with no foot traffic at all. Ask for high floor, with room next to stair well. No one uses the stairs.

Room Tip: King size suite offered sofa and table with 4 chairs. Bedroom has double door for privacy. Our roo...
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brown_Samantha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silt, Colorado
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 2, 2012

We ended up staying here 2 nights and we were very happy with the size of rooms and the overall amenities, the pool area was nice and quiet except for the planes landing at airport. The beds were a little soft but comfortable and the staff was very pleasent and helpful on all levels, the only real complaint is that there was no free continental breakfast like most Marriot properties we stay at but they do have free complimentary coffee. The food at the restaurant/cafe was a bit spendy but tasty and they do have a small shop by the front desk that has food items and toiletries and other dry goods at fair price. I would definitely recommend this place plenty of restaurants and shopping close by.

  • Stayed May 2012, traveled with family
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Helpful?
Thank SeanandLarue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon, USA
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 22, 2012

I'm sorry to say anything bad about a Marriott as I enjoy staying in their hotels frequently. This hotel also has very gracious, helpful staff. The main issue with this Courtyard is that it was missing the most basic, but necessary component: a clean, comfortable room.

Unfortunately, the hotel room had retained enough residual cigarette smoke smell to result in stinging eyes during the duration of my stay. Additionally, it appeared as though Marriott threw a colorful duvet on the bed and a few other bright touches around the room in order to keep consistent with their current theme, but this was an insufficient effort to cover up a hotel that has seen better days.

  • Stayed March 2012, traveled on business
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Helpful?
1 Thank cmor369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed February 1, 2012

I was very frustrated at myself when I realized I left just one shoe out of a pair of my favorite shoes behind somewhere at the hotel. However I was overjoyed with how easy it was to get back, I just called and two minutes later was off the phone with my shoe getting mailed to me :) phew!

  • Stayed January 2012
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    • Service
Helpful?
Thank Chlobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma, Washington
Level Contributor
3 reviews
Reviewed January 16, 2012

I've stayed several times at this hotel and have enjoyed it every time. Complimentary drinks in the evening is a nice feature. Also, breakfast is good in the morning. Rooms could use an update, but are clean and organized. Very helpful staff.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Portland Airport

Property: Courtyard Portland Airport
Address: 11550 NE Airport Way, Portland, OR 97220-1070
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Family Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Portland Airport 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Courtyard By Marriott Portland Airport Hotel Portland
Portland Courtyard
Portland Marriott

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