I was very pleasantly suprised during this, my first stay at the Benson. It's an old hotel, but has a great deal of polish and class. It doesn't feel old or kitchey. It feels elegant.
The room was average size, but everything was spotless. The carpet was thick, the towels had quality, the terry robes were comfortable. I really enjoyed the special tempurpedic matress. I had seen them in stores, but never had the chance to try one. It was a real treat.
I loved the restaurant. It has been ages since I had breakfast with white linen, quality china and silverplate. The service was outstanding. Oh, and the food was superb. They have a talented kitchen, which seams a rarity these days. Nothing I ate came out of a bulk pack or ever saw a microwave. I was at a business meeting, and even the catered meals were excellent. The pastry was absolutely superb.
Best of all were the staff. They were extraordinarily polite and constantly asked if there was more they could do for me. It was done just right - not annoying and not toadying.
My room was scurpulously cleaned at least twice a day, and then turndown service was every night. The temperature controls performed quickly and accurately. I'm a fresh air fiend and the windows were big and opened wide.
The only less than perfect aspects were the wireless Internet cost $10/day instead of being free, and my view looked at what was obviously an ugly phone company building.
For this type of service I have paid three times the price, and not been as satisfied. The Benson is a delight and a bargain. I look forward to returning.
- Official Description (provided by the hotel):
- Classic Landmark Hotel located in heart of business & financial district. ... more less
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