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“The Benson is the Best!”
Review of Benson Hotel

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Benson Hotel
Ranked #18 of 144 Hotels in Portland
Certificate of Excellence
Reviewed February 18, 2013

Great friendly staff...across the board from parking valet to front desk to wait staff. High quality amenities in the room. Terrific food and awesome cocktails. We were on the honeymoon package celebrating our 30th anniversary (at the Benson in 1983!) and enjoyed it immensely. In fact, we're already planning on returning for our 31st!

Room Tip: Get a North west corner for nice views...if you don't mind some Broadway noise.
  • Stayed: February 2013, traveled as a couple
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Thank Bern D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, General Manager at Benson Hotel, responded to this reviewResponded February 28, 2013

Thank you for choosing to celebrate your anniversary with us! We’re celebrating our 100th anniversary this March and hope you will be able to join us! We are looking forward to seeing you again and appreciated your review.

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1,550 - 1,556 of 2,187 reviews

Reviewed February 18, 2013

The Benson is a charming hotel located in the heart of downtown Portland. The staff, the room, and the location met our expectations. We would visit again, but probably request a room away from the street. Our room was nice, but it was warm and we couldn't get the a/c to work properly and it was too loud outside to keep our window open.

Room Tip: Ask for a room away from the busy street, or make sure the a/c works.
  • Stayed: February 2013, traveled as a couple
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Thank Cheers90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

If you ever wonder what it feels like to live like a "Royal" seriously consider booking a room at The Benson Hotel in downtown Portland, Oregon. My husband and I spent Valentines Day in The Benson's wonderful care. With a jaw-dropping front lobby, lovely staff and superb service at every turn, great food in The Palm Court Restaurant, a gorgeous, clean and comfy, opulant room and high-end shopping right out of their front door. General Manager, Ron Gladney, absolutely out did himself at every turn making sure that our evening was a "night to remember". I tip my hat to him. Will we be returning to The Benson? Absolutely, I can't wait!! The Benson is your destination when you want to live like a movie star! Bring your dark sunglasses- the ones studded with diamonds!
Thank you, Ron and staff,.
Sparkling Illusions
Stephanie Floth

Room Tip: Enjoy the beautiful view at night overlooking the city!
  • Stayed: February 2013, traveled as a couple
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Thank StephanieF918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, General Manager at Benson Hotel, responded to this reviewResponded February 28, 2013

Thank you very much for your review. We are very pleased to read you and your husband enjoyed your stay during Valentine’s Day. We are looking forward to seeing you again soon!

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Reviewed February 17, 2013

Business or pleasure, our stays in Portland always take us to the Benson. We feel like we're in some film noir episode secretly meeting in the lobby, or having a drink in the Palm Court. El Gaucho adjoining the hotel just makes it complete. Rooms are always great, staff is great, hey, it's great!
Stay there and step back in time to luxury and a time when life wan't so hurried. And yes you can still wear your jeans. It's Portland for heaven's sake. Make sure and give yourself plenty of time to spend at Powell's Books just a couple blocks away.

Room Tip: ask the front desk staff...they've always been very helpful!
  • Stayed: February 2013, traveled on business
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Thank Catherine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

We've stayed at the Benson a number of times and enjoy it very much.

The location can't be beat. Right in the middle of downtown a few blocks from Pioneer Square (and Nordy's) and a few more to the "Park Blocks."

On this trip, we stayed a Friday night. Booked through an "opaque" website. Then upgraded at check-in to Room 1134, a junior suite in the SE corner of 11th floor. These corner suites are beautiful. King bed, seating area with sofa and two chairs. Two huge windows on east side and one huge window on south side. High ceilings, nicely appointed. Excellent bathroom. They really are nice to come back to an relax. Quality linens, lots of towels, etc.

Desk service was warm and helpful, as usual.

The lobby is a nice place to hang out, with "old school", tasteful setting.

There is 24-hour, in-and-out parking across the street for a little less than the hotel's valet service.

Room Tip: There are several kinds of corner rooms, including "large corner" rooms and "juior su...
  • Stayed: February 2013, traveled as a couple
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Thank Raoul_Picante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2013

Arrived in Portland due to a family emergency and wanted to stay close to OHSU. Called the Benson on a whim and they were affordable considering the area! The hotel is over 100 years old, but so very beautiful and well maintained. The lobby sitting area is just lovely and so inviting with a fireplace to welcome you.
Memory foam beds are a plus for those who like them - I really don't, but slept well anyway. In room coffee uses Starbucks! No fridge or micro, but room service very friendly and food was great!
Valet staff always right there to help and assist
Huge Thanks to this Hotel and staff! I would def stay again!!!
We ate at El Gaucho next door.....Please make reservations even on a weekday!!! Food and service was encellent!

Room Tip: Lot of restaurant choices within blocks of the hotel.....a bit pricey. Our room was on 4th floor...
  • Stayed: February 2013, traveled with family
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Thank Wanda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, General Manager at Benson Hotel, responded to this reviewResponded February 21, 2013

We are sorry to hear about the circumstances that brought you to Portland, but are pleased to read we were able to provide a comfortable space for you during your stay. Thank you for your comments about our property, beds, amenities and staff. We truly appreciated them and hope to see you again in the future under different circumstances.

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Reviewed February 12, 2013

Loved it! We were in the 1912-13 part of the hotel and we loved room 521. The staff was very attentive from the front desk to the room attendants. We enjoyed the room so much we stayed in on a Saturday night and both of us enjoyed the chance to just relax. Beautiful lobby and lobby restaurant with great food. I highly recommend The Benson. I want to spend another weekend there.

They do have Therapeutic beds with a bed coat which I found to be too firm on the first night. Removed the bed coat for the second night and I was in bliss.

Room Tip: Get a room in the old part of the hotel to get the feel of staying in an "Edwardian" hotel...
  • Stayed: February 2013, traveled as a couple
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Thank GJF6322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, General Manager at Benson Hotel, responded to this reviewResponded February 21, 2013

We are very pleased to read about your satisfaction with your room and appreciated you sharing your experience on TripAdvisor! We’re looking forward to showing you another relaxing and comfortable stay soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205-3794
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #18 of 144 Hotels in Portland
Price Range: $188 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
Official Description (provided by the hotel):
Classic Landmark Hotel located in heart of business & financial district. ... more   less 
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