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The Benson, a Coast Hotel
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Reviews (2,475)
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All reviewsthe palm courtbeautiful hotelclassic hotelbeautiful lobbyjunior suitelobby barold schoolthe pearlwithin walking distanceolder hotelwine tastingstreet noiseheart of downtowngreat downtown locationpowell's bookstorevalet parkingpioneer square
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Reviewed November 8, 2012

Spent three nights at the Benson in Nov. 2012. The hotel is 100 years old, and the lobby oozes with pre-WWII elegance. Lots of wood, chandeliers, marble, and a fireplace. All of the staff are extremely friendly and helpful. Look for Cordell, he can tell you anything you want to know about the hotel, Portland, and the surrounding area. There is also a concierge desk that is very helpful with maps, brochures, advice, etc.

Our room was nice, clean, and had a flat screen TV and minibar. The bathroom was small, but serviceable. Bathrobe and slippers in your room.

The serve an excellent breakfast buffet for $15 each morning in the restaurant/bar at one end of the lobby.

The hotel is within walking distance of many Portland landmarks on the west side of the river, including Powell Books, Saturday Market, and the food trucks.

If you are interested in the excellent Oregon beer scene, take a left out of the Benson's front door and head a block down the street to Bailey's Tap Room. Bailey's has a huge selection of tap and bottled local beers. Also consider the Beervana tour. They will pick you up and drop you off directly at the Benson for a small extra charge.

In summary, the Benson is an excellent hotel, and we will stay there again the next time we are in Portland.

  • Stayed: November 2012, traveled as a couple
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1  Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, General Manager at The Benson, a Coast Hotel, responded to this reviewResponded November 30, 2012

Thank you very much for your review. We’re very pleased you enjoyed your stay at The Benson Hotel. We’re glad you had a chance to dine at The Palm Court and agree with your recommendation for other readers to visit the many local breweries and other attractions! We hope see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2012

Grand, well-located, comfortable, clean, great views, amazingly comfortable Tempurpedic beds, great shower heads, and we even got to bring the dog!

You can't do better in downtown Portland.

My only beef was that if there was a coffeepot, it was hidden so cleverly that we never found it. On the upside: the in-room Internet worked fine.

Room Tip: Lots of good views from all sides of the building.
  • Stayed: November 2012, traveled as a couple
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Thank RedAhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2012

The hotel was chosen for us from the bride and groom and we enjoyed the convenient location and the great views from the hotel. The food is delicious and the drinks are stiff, so you can't go wrong there! The hotel is very classic in decor, but I believe in does need a facelift in certain areas that are a bit dark and gloomy.

  • Stayed: October 2012, traveled with friends
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Thank Sammy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2012

The Benson Hotel is a historic landmark hotel. It is a beautiful hotel (I have stayed here a few times over the years), it has been renovated over the years but the historic charm and features have been kept intact. The staff is very friendly, no complaints. The rooms are very clean, beds are comfortable, upgraded, towels don't feel like sandpaper, nice bathroom, amenities, etc....Was there for a meeting so did not get a chance to use the workout facilities but walked by, nice area with alot of equipment and weights.

Our meeting room was set up nicely, food was great, staff was attentive to our needs and were over accomodating which was nice.

This is a great place to stay in Portland, close to everything. El Gaucho restaurant is connected, the bar in the hotel is good as well.

Only thing, valet parking $31 - but you have in and out privlieges and they are fast. Parking at all hotels in PDX is expensive so this isn't any different.

Room Tip: They do have specials and good rates, check all the websites! Ask for a higher floor for quite and get a better view.
  • Stayed: November 2012, traveled on business
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Thank zerrina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, General Manager at The Benson, a Coast Hotel, responded to this reviewResponded November 30, 2012

Thank you for your kind comments about our staff, comfortable guestrooms and meeting space. We’re glad you enjoyed your business trip at The Benson Hotel and hope to see you in the future for another business or leisure visit!

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Reviewed November 7, 2012

I am an experienced traveler with a fairly broad experience both in the US and beyond. The Benson is simply a lovely property, it is centrally located, and the value for your dollar is excellent. First and foremost to be praised are the staff, and without exception. They are friendly without being intrusive and graciously helpful. As far as comfort and amenities are concerned, you will find nothing to complain about. Every need is anticipated. The food is delicious and the menu more varied than is typical. I particularly appreciated the Benson's Pet Friendly policy. I was so pleased to be comfortably lodged and with my dog. The Pet Friendly policy extends beyond simple tolerance of one's pet. Everyone treated my dog as though they were as happy to have her there as they were me! I shan't ever bother to stay anywhere else than the Benson when I visit Portland. In fact, my familiarity with this property has encouraged me to think more seriously about attending cultural events in Portland. I have been interested in the opera in Portland, but have stalled going because I hadn't identified a home away from home for those kinds of visits (I am new to Oregon). The Benson is it! Now, I'll go to Portland whenever the spirit moves me, confident in knowing I have a great place to stay.

  • Stayed: November 2012, traveled solo
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Thank VeeElle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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