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“Great Hotel”
Review of Benson Hotel

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Benson Hotel
Ranked #17 of 142 Hotels in Portland
Certificate of Excellence
Kelowna, Canada
Level 4 Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great Hotel”
Reviewed November 7, 2012

Fantastic Hotel. Very old school charm. Lots of history and elegance in the building.

We were treated well and felt quite at home.

Location is great. Half a block from the Bailey's Tap Room and from Tugboat Brewery. Great places to in bide.

Room is a little small but well appointed. Beds are very comfortable.

Room Tip: We were on the 7th floor and the cool night breeze into the room was very refreshing. We faced Broad...
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Benched45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,135 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (457)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level 3 Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 6, 2012

The hotel is beautiful from the outside, has an elegant and welcoming lobby, and rooms that are nearly as well presented as the rest of the establishment. Rooms are large, and bathroom of a perfectly standard size. Using tips from other travelers I requested a room on a higher floor, away from the elevator, and even though facing the main street, had a perfectly quiet and sound night's sleep. Beds are comfortable and large.

The valet are just the first you will encounter of a genuine, kind and helpful staff. Complimentary happy hour was a nice additional touch, and we noted the never empty bar had brought in a singer for live entertainment Friday night.

Location was excellent as everyone else notes. Parking across the street at $22 a night instead of $31 with the hotel is convenient and readily pointed out by the valet. We were appreciative of their honesty. We too would stay here again.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kfeargri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, General Manager at Benson Hotel, responded to this review, November 30, 2012
Thank you for your review of our hotel. We’re pleased to read you found your room spacious, comfortable and well ventilated! It’s our pleasure to provide superb service and we appreciated you noticing! Thank you again for the review. We’re looking forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level 2 Contributor
4 reviews
Reviewed November 5, 2012

The Benson Hotel is by far the best historic and service focused hotel in Portland, OR. The staff and the attention to every detail is sure welcome in this fast paced travel oriented society. The location is perfect, the SPANISH COFFEE made by the bartender "Jonah" is the best in town, don't waste you time trying others. If you want a memorable experience and if you are lucky enough to find yourself in need of accommodations in downtown Portland... don't miss the Benson!

Room Tip: Ask for a view of Mt Hood!
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, General Manager at Benson Hotel, responded to this review, November 30, 2012
Thank you for choosing to stay at The Benson Hotel! We’re pleased you found our location and historic property ideal. Thanks for your comments about Jonah and his Spanish coffee; we appreciated you noticing his hand-crafted drinks and look forward to sharing one with you again during a future visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Minnesota
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 5, 2012

First time in Portland and was pleasantly surprised when arrived. The hotel was very beautiful and had a warm inviting feel to it. The concierge staff was very helpful in helping us navigate what we wanted to see and do. Brunch was delicious, complimentary happy hour was very enjoyable in the beautiful lobby. Comfortable beds, great location. Would stay again when we come back.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luckygirl1130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level 5 Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 5, 2012

Stayed a couple nights midweek. Chose the hotel because its location was close to where needed to be. It turned out to be a great experience. Room though not deluxe was spacious and comfortably furnished with everything you need. Bed was very comfortable. Only small drawback is the small old fashioned bathroom, but it's to be expected in an old hotel of this vintage. On the flip side, I appreciated being able to open a window and having natural ventilation.

The lobby is grand, room service is terrific and reasonable, the bar/restaurant in the bar is more than serviceable and the staff could not be more helpful. And you are only steps away from a large array of restaurants, shops and attractions.

Would definitely stay again without any hesitation.

Room Tip: Higher floors give you better views and though did not have a corner room, did happen to see one and...
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jemmapes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, General Manager at Benson Hotel, responded to this review, November 30, 2012
Thank you for your review of our hotel. We’re pleased to read you found your room spacious, comfortable and well ventilated! It’s our pleasure to provide superb service and we appreciated you noticing! Thank you again for the review. We’re looking forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitehorse, Yukon Territory, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 2, 2012

We stayed here for two nights while my daughter visited Reed College. Beautiful building, very pleasant staff, comfortable rooms with good WIFI, excellent location in downtown. Really couldn't have asked for more for the price.

Tip: If you book through TravelPortland.com you can get an excellent discount rate, free valet services, coupons for your breakfasts (free continental or $5 off hot), and a coupon book for many other Portland businesses.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TimTopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oregon
Level 6 Contributor
166 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed October 31, 2012

Stayed here for a Halloween party. Room was small. Shower was small. View was of a brick wall . Price was still over $200.00. For a place that boasts presidential stays I expected more but did not get it. Th

Room Tip: Ask for a good room
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crimepays1229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, Front Office Manager at Benson Hotel, responded to this review, November 30, 2012
Thank you for choosing to stay with us. We’re disappointed to hear of your unsatisfactory experience. We certainly have other room types with additional space that may have been more to your liking. It appears your review was cut off; we hope you will contact us offline to address the rest of your review! We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Benson Hotel

Property: Benson Hotel
Address: 309 Southwest Broadway, Portland, OR 97205-3794
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #17 of 142 Hotels in Portland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
Official Description (provided by the hotel):
Classic Landmark Hotel located in heart of business & financial district. ... more   less 
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