I recently completed a 4night stay at The Nines. I stay in many hotels around the world. In my opinion the staff at this hotel, from the housekeepers to the management is 5 star.
My husband became ill on arrival. When I realized that he would need medical attention, the staff went above and beyond to help me. From quickly having a wheelchair, to having our car waiting, to printing driving directions to the hospital. This all happened in a matter of minutes. Josie, our concierge even stopped at the hospital on her way home that night to check on us. Housekeeping went in and cleaned the room so it would be clean when I got back. The next morning I received an email from the manager, Mia, making sure there wasn't anything I needed.
I must say that the rooms are nothing special. The bed is very comfortable. The rooms are small compared to other 5 stars I've stayed in. I specifically asked to have a room that looked out instead of into the atrium as I read those rooms were noisy. Our room was very quiet. The bathroom was nice and had a vanity so I could sit and put on makeup and do my hair. The bath products were high end. Robe and slippers are always nice and make you feel pampered. And there was turndown service with fresh ice, bottled water and chocolate at the bedside.
The food at the Hungry Farmer was very good. We ate there only for breakfast but it was presented nicely and very flavorful.
As my opinion of a place is usually based on the total experience, I give this hotel a 5 star rating.
I hope to return again some day and not spend half my week at the hospital. Until then I hope The Nines continues doing what it does best, providing excellent stomper service.
A special thanks to Josie and Mike. Also John our valet.
- Official Description (provided by the hotel):
- Located in the heart of downtown Portland, The Nines, A Luxury Collection Hotel, offers a boutique experience in the Pacific Northwest. We're the perfect starting point for your explorations. ... more less
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- Also Known As:
- The Nines, Portland Hotel Portland
- The Nines Hotel Portland