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Clarion Hotel Portland Airport
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Reviews (669)
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All reviewsshari's restaurantlake viewportland airportroom was cleanfree breakfastshuttle driverrental carbiscuits and gravyhot breakfastan early flightcolumbia riverpool and hot tubnight's sleepfree parkingking roomcoffee makergreat room
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294 - 299 of 669 reviews
Reviewed February 16, 2014

The hotel was very busy with several sporting groups of kids. The hotel did not prepare for all these teenagers to hit the breakfast area in the morning and was out of food and could not keep up with the demand. That was not an issue for us, we just grabbed coffee and a banana. The elevator at one end of the hotel did not work which was not their fault but still a nuisance.
The issue was we needed the shuttle at 7:30 in the morning. We called down to the desk the night before and asked when the shuttle started running and where we needed to be. The desk clerk told me it started running at 4:00 am and ran every half hour. We were at the desk the next morning at 7:10 and said we needed the shuttle. she said it would be a few minutes. We sat until 7:35 and asked again and was told it did not run til 8:00 every hour. This made us late for our appt and was very upsetting. We could have been there at 7:00 if the correct info would have been relayed to us.
Very good dining near hotel.

  • Stayed: February 2014, traveled as a couple
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Thank Cathy2241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this reviewResponded February 19, 2014

Cathy2241
Sorry to hear about the disappointing events associated with your stay. I am not sure where the disconnect happened with the shuttle as we do run every half hour like you were originally told. I apologize we were unable to meet your expectations. I hope that you will give us another chance to exceed them on your next visit.

Thank you,
Don Gibson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2014

We had a last minute spur of the moment trip to celebrate Valentine's Day. We walked into the hotel around 5 pm to see if a room was available. Michael assisted us and negotiated a good price even though it was the last non smoking room left. We enjoyed his friendliness and efficient manor in getting us checked in. After getting settled we contacted Michael regarding a small house keeping issue and were pleasantly surprised when Michael came to our room to personally take care of it. We had a very nice clean room and all the staff were friendly.

  • Stayed: February 2014, traveled as a couple
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1  Thank Phbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this reviewResponded February 19, 2014

Thank you for taking the time to share your experience with us. I will be sure to pass along your comments to Michael as well. We look forward to your next visit with us.

Don Gibson

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Reviewed January 28, 2014

The staff is always so friendly. The rooms good size always clean,and the beds relaxing. The food good. The hot tub hot. Close to everything. I've never taken their airport van but it is a plus for any hotel this close to the airport.

Room Tip: most room are ok but I like the top 4th floor.
  • Stayed: January 2014, traveled with family
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1  Thank Bobbi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this reviewResponded January 30, 2014

Bobbi J

Thank you for sharing your experience here at the Clarion. We appreciate your comments.

Don

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Reviewed January 22, 2014

I was up visiting family for two nights and the service and facility were perfect for my needs. The continental breakfast is well done, with fresh fruit, yogurt, waffles, eggs & sausage/bacon, all prepared that day.
Also, there is an internet station in the lobby for their guests, although I had no problem accessing the wifi in my room.
The TV channels are extensive, too!

  • Stayed: January 2014, traveled with family
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1  Thank Redside33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this reviewResponded January 27, 2014

Redside33,

Hello and thank you for taking the time to share your experiences here at the Clarion. We appreciate your comments and praise. Looking forward to your next visit.

Thank you,
Don Gibson

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Reviewed January 5, 2014

My husband and I stayed at the Clarion Hotel at Portland Airport for two separate nights in December and January before and after our flights. Due to the location alone I wouldn't recommend it for a holiday stay. As a stopover though, it's perfect! The beds are extremely comfortable, the room is a good size and very clean, and the staff are lovely! The breakfast is also pretty decent has complimentary breakfasts go. All in all, we definitely recommend staying here if you need a comfy place to sleep for a night at the airport.

Room Tip: Try to get a room that is a bit farther away from the centre of the hotel, as you can sometimes get a bit of noise from downstairs during breakfast.
  • Stayed: December 2013, traveled as a couple
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Thank RantingJules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this reviewResponded January 13, 2014

RantingJules,
Thank you for both of your stays. We do have a number of people that use the park n' fly package when flying out of PDX. It is quite handy.
Thank you again,
Don

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