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“The buffet breakfast is fantastic; staff friendly;super clean”

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Clarion Hotel Portland Airport
Ranked #45 of 144 Hotels in Portland
Certificate of Excellence
Reviewed May 18, 2013

We stayed at the Clarion in room 202, facing the pond, last Thursday evening. Check in and check out were a breeze. Every staff member was friendly and helpful. The room was spacious and very clean. We agreed that everything we needed was there. The refrigerator was quiet and the microwave was available by the bar sink and coffee service. The king size bed was very comfortable and the linens were comfy too. The TV was a nice size. Breakfast included scrambled eggs, ham and cheese available to top them, crispy bacon, potatoes, cereals, breads, muffins, bagels, yogurt, SUPER coffee, tea, and milk, with OJ, too. We were VERY impressed with breakfast. We would stay here again in a minute!

Room Tip: Room 202 was quiet, far from the elevator and ice machine. Even with the planes flying overhead, we...
  • Stayed: May 2013, traveled as a couple
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Thank Gdalelovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this reviewResponded May 30, 2013

Gdalelovers

THANK YOU! We love to hear these reviews! Thank you for your praise and we hope to see you again.

Don Gibson
General Manger

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338 - 344 of 646 reviews

Reviewed May 17, 2013

Typical budget hotel, helpful staff. Room was clean but needed some repairs. Appreciated having microwave and fridge. Close-to-airport location did not leave a lot of options for nearby dining or entertainment. Enjoyed "The Voice" though, a Frank Sinatra-style singer who was there on Tuesday evening. Free breakfast was okay; really wish these hotels would offer more healthy choices, particularly when alternatives are not in the area.

Room Tip: Ask for a room in the back of hotel and on top floor if you don't like to hear footsteps over yo...
  • Stayed: May 2013, traveled on business
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Thank LadyinMotion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this reviewResponded May 30, 2013

LadyinMotion

Thank you for your review of the Clarion. We are glad to hear that you enjoyed our reception on Tuesday evening. We look forward to your next visit to Portalnd.

Don Gibson
General Manager

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Reviewed May 12, 2013

The Clarion not only offers a very nice room and breakfast, their customer service is like non other I've ever experienced. Their rooms are exceptionally clean. I stayed at this hotel with a group tour, however, I also spent some time there on my own. There is a metro that starts at the airport and goes into downtown Portland. When the hotel's shuttle was on the way to the airport for a pickup or drop off and they had room, they would let us ride along so we could catch the metro. This is just one example of their outstanding customer service. The front desk, cleaning staff and food preparers were all gracious and accommodating. I highly recommend this hotel.

Room Tip: The top floor are very nice and some have a view of the water way behind the main building.
  • Stayed: June 2012, traveled with friends
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Thank kswba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this reviewResponded May 17, 2013

kswba,

Thank you! We appreciate all our reviews, but love to hear the ones like this. We are glad to hear you had an enjoyable stay.

Thank you,
Don Gibson

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Reviewed May 12, 2013

Never made it past the high and mighty minimum wage front desk employee due to the fact I was using a prepaid card. Just because I use a prepaid card does NOT mean that I am a poor guest...or even poor in general. Perhaps I use this sort of card to be discreet and not have a charge on my regular statement. Afterall, isn't that exactly what this type of card is perfect for (hypothetically of course, but alas apparently not in the real world) and should it not be honored ANYWHERE visa is accepted, just like the ad says. There was over a thousand dollars available but the clerk was simply refusing to run it. I can not tell you how embarrassing this was in front of my guest and even other hotel guest waiting to check in were treated to a unnecessary display of attempted righteous indignation by the clerk. Shouldn't they indicate this on their information with orbitz or expedia and allow their client to pass in lieu of another place of genuine hospitality? I would most certainly take my business elsewhere versus enduring the humility I experienced that night!

Room Tip: Chose another establishment
  • Stayed: January 2013, traveled as a couple
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Thank William E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this reviewResponded May 14, 2013

William E,

I'm sorry that you were unhappy with your experience here at the Clarion. The front desk employee followed our policy. We do not accept prepaid cards during the check in process. You are more than welcome to present a traditional credit card at check in and pay with your prepaid card upon check out. Feel free to contact me at the hotel if you have any further questions regarding this issue.

Thank you,
Don Gibson
General Manager

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Reviewed May 7, 2013

We stayed here a few times the night before or after a flight. Comfortable beds, small sofa, desk chair, room wi-fi, pool and some exercise machines. Breakfast is typical: instant oatmeal & fresh fruit are healthier options if overcooked eggs, sausage, tater-tots don't appeal. It's a quiet location convenient to 82nd for good Vietnamese restaurants Pho Van or Pho Oregon. Friendly hotel staff and shuttle drivers; well-lit parking lot in front of the hotel.

Room Tip: Some rooms face a pond.
  • Stayed: April 2013, traveled as a couple
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Thank CascadeSalem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this reviewResponded May 17, 2013

CascadeSalem,

We thank you for taking the time to share your experiences. We appreciate the feedback and look forward to you staying when you need to Park N' Fly again.

Thank you,
Don Gibson

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Reviewed April 24, 2013

After researching quite a few hotels and disappointing mix of reviews, we chose the Clarion Hotel-Airport because it had the Platinum Award rating, and also had someone stop by to check out the hotel. We were not disappointed in our week's stay. The rooms were clean, comfortable and amazingly quiet for being so close to the airport. Beds were extremely comfortable, little decorative touches with the towels that showed care about the room and comfort, and the staff was helpful and friendly. They have a small early kind of breakfast for early travelers and a later typical buffet breakfast with a lot of choices. The rooms have a nice view over the small lake. We will definitely stay there again sometime when we are in Portland.

Room Tip: upper floors are quiet
  • Stayed: April 2013, traveled with family
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Thank lwnetstuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this reviewResponded April 30, 2013

lwnetstuff,

Thank you! I agree with you, it is wise to do your research before picking a place to stay. We take great pride in our Platinum Awards and the rewiews we get. The staff is dedicated to taking care of the people who choose to call the Clarion their home away from home. We look forward to your next visit.

Thank you,
Don

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Reviewed April 10, 2013

I only stayed here one night (flying out of Portland), but I thought this was a really good, comfortable room. Desk and TV were convenient to work at. Staff was great. Shuttle to airport great. Rooms were comfortable. Seldom sleep on the memory foam mattress (if that is what it was), but slept for a 8 hours and feel good. Breakfast was hot and diverse. Will stay here again.

Room Tip: Stated in room 315. You can hear the planes on this side (but did not bother me).
  • Stayed: April 2013, traveled on business
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Thank Camcolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this reviewResponded April 30, 2013

Camcolo,

Thank you for taking the time to post your review. Many guests do like the Tempur Pedic mattresses in our deluxe rooms. We appreciate you staying with us and hope to see you again.

Thank you,
Don

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel Portland Airport

Address: 11518 NE Glenn Widing Dr, Portland, OR 97220-9054
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#33 Business Hotel in Portland
#41 Family Hotel in Portland
#41 Romantic Hotel in Portland
Price Range: $110 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Hotel Portland Airport 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Clarion Hotel Portland International Airport is a 101 room property where you will feel right at home. All of our rooms have lake views, we offer Tempur-pedic mattresses (ask for our Deluxe Rooms), a hot free breakfast and of course an airport shuttle. Perfect for a business traveler or a family getaway! ... more   less 
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Also Known As:
Clarion Portland
Portland Clarion

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