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“Awesome hotel” 5 of 5 bubbles
Review of Silver Cloud Inn NW Portland

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Silver Cloud Inn NW Portland
Ranked #10 of 137 Hotels in Portland
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Awesome hotel”
5 of 5 bubbles Reviewed December 3, 2012 via mobile

This is what great customer service is...after staying at many hotels, this one turned out to be a gem.
Spacious, extremely CLEAN room with nice touches such as the Aveda products, thick towels that don't smell like most hotel linens
Great front desk very helpful and efficient
Good location

Couldn't ask for more at the price point

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pdxatl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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496 reviews from our community

Traveler rating
    273
    179
    33
    7
    4
See reviews for
117
198
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Maryland
Level Contributor
115 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed November 27, 2012

This hotel has all the must haves and alot of the nice to haves for a business traveler. My favorite part was the shampoo. I know that sounds strange, but I travel alot, and to have such high end amenities (it was Aveda peppermint shampoo) is a real surprise. The hotel was small, clean, comfortable, and in a nice, funky location. The service was excellent, and the price was good. Included breakfast was good, too. I recommend this for business travelers who are on a budget.

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kakiwynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medford, Oregon
Level Contributor
97 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed November 20, 2012

We really enjoyed staying three nights here recently. The room was comfortable, clean and convenient to great restaurants and shopping. Having the great breakfast makes your day start so much easier too. We did lots of walking, site seeing and eating! It is so easy to find from the freeway and we won't hesitate to stay here again.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Caribbeanfanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seattle, wa
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 15, 2012

This hotel is right off of the freeway and in a wonderful neighborhood of beautiful homes, little shops, and a variety of great restaurants. It is perfect for people who like to walk. The room was spacious and clean, there is free covered parking, and public transportation is close by. Our only complaint was the very heavy walkers in the room above us who kept us awake the first night. We had gone to bed around 9:30 and the people above us walked around noisily until about 11:30. We had asked for a top floor room and ended up on the third floor instead of the fourth floor. Everything else about the hotel was very nice.

Room Tip: If you don't want to take a chance on noisy neighbors above you, ask for the top floor. Based o...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Judith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haledon, New Jersey, United States
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed November 9, 2012

Negatives: We got woken up at 4:30am to the extremely loud sound outside our window of garbage trucks emptying the dumpsters. I fell back to sleep, only to be woken back up at 5:00 to the sound of someone dragging trash cans all over the place for 10 minutes. At 5:30, a new sound started up, which sounded like a helicopter, again, right outside the window. I went over and looked out the window and didn't see anything. As I leaned into the window, I realized that the noise was actually being produced from the window itself, as it was violently shaking/vibrating. I have no idea what would have caused this vibrating window situation, but it was weird and noisy. I am writing this review based on my first 24 hr experience of my 9 day hotel stay here, so maybe this was just a one time occurrence or something. I will update if it happens EVERY MORNING. Another factor influencing a bad nights sleep here are these HARD mattresses! I read that they are new, which is fantastic, but they are really hard and cause body pains. The sinks/counter top and mirrors are all outside of the actual bathroom (shower and toilet). Besides it being strange, it is not very practical. There are no surfaces near the shower to put a towel or clothes to change into on. I ended up moving the desk chair in there so I had a surface to place things on. The last negative thing is the occasional chemical smell in the air outside the hotel. I know that the hotel can't do anything about it, but its really strong and makes you feel like your getting cancer when you walk through the parking garage. I thought Portland was supposed to be all eco-friendly...

Positives: The linens and towels are pretty nice and smell very clean and fresh. The room is clean, has a great tv, larger than normal mini fridge, microwave and coffee/tea machine. The reception staff are friendly and helpful. The breakfast is one of the best complimentary breakfasts I've had in a long time. We got it yesterday around 6am, so it was fully stocked and hot at the time. They have tea/coffee/hot chocolate/juice/real eggs/sausage/waffles/bagels/danishes/apples/oranges/bananas/cereal/yogurt. I'm kind of a picky food snob and I found it to be pretty great. Its also nice how they leave the tea, coffee and fruit out all day so you can grab a snack if you want. This hotel is in an pretty good location. There is an expensive co-op/organic grocery store right around the corner, as well as a bunch of restaurants and cafes everywhere.

  • Stayed November 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lauren L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlManager, General Manager at Silver Cloud Inn NW Portland, responded to this review, November 21, 2012
Thank you for your review of our hotel. I was sorry to see that you had challenges with the room on the first night after a long trip. After speaking with you at the hotel it sounded like the rest of your stay was great and the hotel was fine.
I'm not sure why the neighbors' garbage company starts so early as ours doesn't pick up until 9 or later in the morning. I did find out that the Breakfast Hostess was doing some early laundry and that would account for the vibration. I do apologize for the noise and we have put a stop to that.
Thank you for your time and details of your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taichung, Taiwan
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed November 7, 2012

Stayed here while visiting from abroad. Best rates on Priceline. Spacious clean room in a lovely location in NW Portland. The staff is friendly and welcoming without being intrusive. Nice breakfast. Comfortable bed. Fine bathroom. Free Internet and free parking. The computer for printing in the lobby is useful. Aveda toiletries. Microwave and fridge. Consistantly excellent hotel.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TeacherRobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 bubbles Reviewed October 30, 2012

We stayed here for a few days, attending a conference at a nearby hotel downtown. We chose the Silver Cloud due to very positive experiences in Seattle. We were again pleased with this Portland hotel.

The location is excellent, and we were pleased to find a nice little food co-op just around the corner, as well as a pastry/coffee shop, and the hotel is very close to a strip of restaurants, bars and boutiques. Free parking is a plus. The breakfast is slightly limited but perfectly acceptable for the size of the hotel; same for the fitness room. We were impressed by the tap of piping hot water in the breakfast room. The rooms themselves are adequately spacious, with mini-fridge and microwave. Our room was impeccably clean. The staff were all helpful. Nice Aveda toiletries, one of my favourite brands. One nice bonus -- the window opened, not common these days. Despite facing the main road, we didn't hear any noise. We had requested a quiet room away from elevator/drink machine etc, and this was honoured.

It's about 2 miles to downtown, and apparently the free shuttle goes in a different direction, but certainly walkable. There is also bus, and even a cab both ways is cheaper than parking downtown.

There were lots of nice little touches, such as a basket of umbrellas in the lobby, a bowl of hard sweets, and coffee/fruit available 24 hours.

Overall we were very pleased with this hotel and would not hesitate to stay again if in Portland.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CrystalVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silver Cloud Inn NW Portland

Property: Silver Cloud Inn NW Portland
Address: 2426 NW Vaughn St, Portland, OR 97210-2314
Phone Number:
Location: United States > Oregon > Portland > Northwest District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Portland
#17 Romantic Hotel in Portland
#38 Business Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Silver Cloud Inn NW Portland 3*
Number of rooms: 82
Official Description (provided by the hotel):
Experience a hotel with the convenience of Downtown Portland Oregon without the hassle and congestion. The Silver Cloud Inn Portland is located adjacent to the Nob Hill shopping district featuring a variety of Portland's finest boutiques, shops, nightlife and restaurants. Nearby Forest Park offers hiking and biking trails. ... more   less 
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Also Known As:
Silver Cloud Inn Nw Portland Hotel Portland
Silver Cloud Hotel Portland Downtown

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