From the time we pulled up at the curb and were greeted by Brandon all of the staff were friendly and helpful. Staff customer service really was exceptional. The room was spacious, the bathroom was huge. The beds were incredibly cozy and comfortable. The location of this hotel in downtown Portland is awesome. Within a 10 or 15 minute walk you can cover downtown. We headed for the waterfront along the Willamette river, ate dinner at Paddy's Bar and Grill, and strolled back to the Hotel later. The big bummer for this place is that along with all of the deluxe features like comfort and location, they try too hard to nickel and dime ($5 and $10!) you for too many things: $16 to $24 for overnight parking in their garage; a basket full of pay-as-you-snack goodies on the bed ($3 for a 65 cent Snickers--I kid you not); and the tackiest of all: $9.95 to connect to the Hotel wireless Internet connection. I don't know about you but I haven't paid for wireless in the last three years at hotels/motels. Oh, and they even tack on $1.00 for a local phone call. Sigh.

We had a great time at the Hotel Deluxe. As a matter of fact, more than once during our four nights, I turned to my husband and said "I LOVE this hotel". Our room was adequately sized, with a queen bed, but no view whatsoever. That was ok with us, because we went out to get the view. The TV was great, flat panel with HD...with respect to the view, maybe if they got a Portland/Oregon video in HD and put it on the TV as the startup screen, that would be good. :-)

The decor was fun, and really made me feel like I was staying someplace special. I felt especially lucky to be on the 4th floor, and I liked the "Mogambo" print there (I'm related to one of the actors).

Everyone was as nice as could be, from the doorwoman, Bethany, to our bellman, Brandon, not to mention the folks at the front desk whose names I can't remember, plus the staff I met in th halways.(if the management is reading this, given them all a raise!). We used the valet parking, which was a little expensive for me (24$ per night) but they couldn't have been nicer about giving you other potential options. We ended up doing the valet parking, and it was worth it....our car always arrived right when we needed it, and once again, folks were as nice as they could possibly be.

We didn't eat at Gracie's at the dining room, but we did have room service (nothing fancy, just sanwiches, but fancy is available) after a tough hike and it was sooooo worth it.

The hotel is a short walk to the interesting stuff in downtown, but we made it easily to Powells and such.

I'll just say again, everyone was very nice and helpful. It was a wonderful experience, and my only concern about writing this review is that they might feel the need to raise the prices!