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“Came here with higher expectations ”
Review of Hotel deLuxe

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Hotel deLuxe
Ranked #4 of 141 Hotels in Portland
Certificate of Excellence
Eugene, Oregon
Level Contributor
122 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Came here with higher expectations ”
Reviewed November 21, 2013 via mobile

And found that the hotel lacked. It is an old building built by the Freemasons and their lodge occupies the conjoined building on the block. So if you aren't into supporting Freemasons stay somewhere else.
Even though the staff did a good job, there was just something off about the premises from slightly stained old carpets in some areas to old uncomfortable bathrooms, the hotel lacked that certain Je no se qua. We did have a good time but due to the hotels location we found ourselves a little bit removed from the downtown scene.
I wouldn't stay there again. There are better more affordable options right downtown.

Stayed February 2013, traveled as a couple
Helpful?
2 Thank richard a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (291)
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Auckland, New Zealand
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 17, 2013

We stayed at the DeLuxe on a short visit to Portland on a road trip from San Francisco to Vancouver. Beautiful room with a view of the river. Great location, close to everything we wanted to see. We WILL be staying here agaain

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hotel deLuxe, responded to this review, November 18, 2013
Thank you so much for the kind words. Hopefully you will have more time with us during a future visit. We look forward to welcoming you back when your travels bring you through the Rose City again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palo Alto, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 17, 2013

Hotel deLuxe is conveniently located at the heart of downtown Portland, just a short drive away to great restaurants, such as Mother's Bistro and Bar and near the Saturday Market (now open on Sundays as well).

Parking is easy to find in this area. We arrived in the evening and as long as you move your car before 8 AM the next day, street parking was always free. On Sundays you have until 1 PM to move your car after which street parking is not free from 1-7 PM.

Upon entrance into the hotel, you are greeted by friendly staff who open the door for you. Up the very short flight of stairs, you are greeted with a nice lobby area where people are comfortably lounging. The front desk staff are very friendly and happy to answer any questions you might have.

The elevators require that you use your hotel key to access the various levels within the hotel which is great as it prevents unwanted non-hotel guests from loitering in the hotel.

The rooms we stayed in were comparable to rooms you would find in Europe - well decorated, small in size, but charming, clean, reasonably priced and comfortable with basic amenities such as a hair dryer, shampoo, conditioner, lotion, facial and body soaps, etc. The bar area was well supplied with tasty coffee and snacks as well.

I highly recommend staying at Hotel deLuxe and would not hesitate to stay there again!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hotel deLuxe, responded to this review, November 18, 2013
I appreciate the kind feedback in your review of the Hotel deLuxe. I am delighted to know that you enjoyed your overall visit and we are all thrilled to of helped provide a wonderful weekend for you. We look forward to welcoming you back on a future visit to Portland.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 17, 2013

Stayed here for a few days in late October. Location was key and it was perfect for exploring downtown Portland by foot, MAX or rental car. First impression set by the doorman: laid back but professional, helpful and cool. Next up, the reception desk: Same, but anted up by upgrading our room without asking. Very nice, large room with 10' high windows on 2 sides for lots of natural light. Only problem was they overlooked an ugly rooftop and that corner of the building was directly over where the trash and recycling are picked up and dumped - causing a huge racket every morning at about 6:30 am. Any room on the west facing side of the building will get the rooftop view and any room on the south facing or southwest corner will get the dump truck reverie + the rooftop view. South and east facing rooms may be a better bet. Regardless, the room was elegant and refined, the bed was perfect and the shower was delightfully like rain. Being an old hotel, the bathroom was basic, but upgraded nicely and amenities were lush and plush. As for the in-room extras: mini-bar in frig was well stocked; mini bar on cart was over the top (even a "sex toys" kit!); Aveda products in bath; walk-in closet, hairdryer, iron, etc.

The hotel restaurant, Gracie's was quite good and the ambiance is glamorous without being pretentious (jeans and fleece welcome). Although they don't say so, the dinner menu is basically set up like tapas. Must say, their forte seemed to be making and matching perfect sauces to the dish. The most amazing Asian string beans I have ever encountered. I want that recipe. Great with the spicy cherry-glazed duck. The lamb shanks were awesome. Breakfasts were very good, but a bit spendy. Also, the Driftwood Bar had a good low-key vibe, attracting guests and locals. Not much going on, but a great throw-back to the good ol' '60's. Made a good stiff Margarita the way we do in NM (no sugar syrup and a large shot of good tequila). Friendly barkeeps, too.

Bottom line: I'd definitely stay here again - when and if I have $120+/night to spend.

  • Stayed October 2013, traveled on business
    • Value
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Helpful?
1 Thank melanie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hotel deLuxe, responded to this review, November 18, 2013
Thank you for taking the time to share some feedback regarding your recent stay at the Hotel deLuxe. Please know that your praise has been shared with the staff. Everyone will be so pleased to know that they helped make your stay a successful one. Thank you again for choosing to stay with us and we look forward to the opportunity to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nevada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 14, 2013

Our visit to the DeLuxe could not have been better. The hotel is lovely, the front desk staff is friendly and knowledgeable, and the restaurant and bar were wonderful. The rooms are beautifully decorated with the old Hollywood feel. While it's an older hotel, it's in mint condition. We couldn't have picked a better place to stay during our visit. We hope to return again in the future.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CalgalNevada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hotel deLuxe, responded to this review, November 18, 2013
I sincerely appreciate the positive feedback. I am delighted to hear you enjoyed your visit and were so fond of the property. Thank you again for choosing to stay with us and we look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed November 13, 2013

What a lovely and glamorous place to stay! The quality of service was excellent--very friendly and accommodating. On numerous occasions they brought out a map and assisted us with restaurant locations or suggestions of great places to visit. The room was beautiful--be sure to upgrade to the queen suite, you won't be disappointed. It was great to have a separate living room area to relax and unwind in before going to bed. The bathroom products were fantastic too--high quality and smelled great. Street parking was never a problem for us, even overnight. This will be the only hotel I will ever stay at in Portland!

Room Tip: Upgrade to a queen suite, it is so worth it! Loved having a bedroom and living room.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erin328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hotel deLuxe, responded to this review, November 14, 2013
I sincerely appreciate the kind feedback you have given us. I am so pleased to hear that you loved the Queen Premier Suite and were able to enjoy our fantastic Lather bath products . We do look forward to welcoming you back next time you visit Portland.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kew Gardens, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 11, 2013

First visit to Portland, chose Hotel DeLuxe because it looked chic and was a reasonable value.

First of all, if you're an early riser, park on the street overnight. Just head out before 8AM and feed the meters! The Portland meters are 5-hour max, and you can "prepay" before 8, the fee doesn't kick in until 8AM. Amazing..... The same applies at night, they won't let you overpay.

Like most modern day boutique hotels, it choses a theme (classic Hollywood) and runs with it. The classic Hollywood charm seems a bit superficial though. I enjoyed the black and white movie stills, but aside from that didn't feel significant Hollywood charm.

Some of the renovations were only skin deep. The sound proofing is weak, as we heard sounds of plumbing and the light rail all night. The single pane windows were also a bit drafty. For a city obsessed with being green, maybe the renovation should have included energy efficient windows.

The staff were very friendly. The kind folks at the door even let us borrow an umbrella without fussing over room number and names, etc. Gym is tiny.

The restaurant downstairs, Gracie's, was quite good. Expectations were slightly lowered when the hostess asked if we were there with a LivingSocial coupon, but the meal turned out quite nice.

Room Tip: North side might be quieter, the MAX runs along the south.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CS H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hotel deLuxe, responded to this review, November 12, 2013
Thank you for taking the time to provide us with some feedback regarding your recent stay with us. If you are ever back in Portland we hope to have the chance to welcome you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel deLuxe

Property: Hotel deLuxe
Address: 729 SW 15th Avenue, Portland, OR 97205-1906
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Portland
#4 Luxury Hotel in Portland
#4 Romantic Hotel in Portland
#5 Family Hotel in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel deLuxe 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
Deluxe Hotel Portland

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