We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Historical elegance and charm”
Review of Hotel deLuxe

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel deLuxe
Ranked #3 of 142 Hotels in Portland
Certificate of Excellence
Menlo Park, California
Level 3 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Historical elegance and charm”
Reviewed May 18, 2008

Evocative of a 1930s Hollywood hotel, the Hotel deLuxe provides an excellent upscale experience at a reasonable price.

Rooms: The King Deluxe room was large (see pictures), with a massive flat-screen TV and an iPod station. The art deco-style bed was huge and incredibly comfortable. All that the drizzly rain outside ... my fiancé and I would have preferred to stay in bed all day and watch movies on that huge TV.

There is a pillow menu that allows you to call and place an order for the type of pillow you prefer, and the "make it so" button on the phone cracked us up.

Our room was located in the back half of the building, where you could hear no street noise whatsoever. The view was of the buildings around us and the hills just west of Portland.

Location: Conveniently located in downtown Portland. I should point out that it is technically across I-405, which should not make a difference, as it is within an extremely short walk from most restaurants, shops, parks, museums, etc. The MAX light rail runs along the side of the hotel, making it easy to get around.

Meals: Didn’t try room service, but we ate at Gracie’s (in-hotel restaurant) for breakfast on a Saturday. There seemed to be several regulars there, probably explained by the delicious omelettes and pancakes.

Other: This is an architecturally beautiful structure. The recent renovation is truly amazing, with obvious care given to both the scale of the larger rooms and the small details. Portland is lucky to have a hotel with this sort of historical elegance and charm!

The workout room could use some improvement. I fully realize my fiancé and I belong to the minority of guests who choose to work out while on vacation, but it was incredibly small and about 110° when we used it at 11 p.m. It needs more equipment and additional space.

Having to pay $10 a day for Wi-Fi should be a thing of the past. The connection was remarkably slow. Internet access is a part of life and fully expected at hotels ... travelers need to check flights, look up restaurants, addresses, etc. It should just be there as part of the room, like the TV, radio or phone.

Bottom line: Like other reviewers have mentioned, you feel special here. The atmosphere is fantastic and I would definitely recommend and stay at the Hotel deLuxe again.

  • Liked — You feel like a star ... nearly everything is top-notch
  • Disliked — Fee for Wi-FI, access, workout room needs updating
  • Stayed February 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank brittelizabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,808 reviews from our community

Traveler rating
    1,943
    645
    143
    54
    23
See reviews for
384
1,322
218
591
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (295)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
usa
1 review
Reviewed May 17, 2008

I had a great experience at the Hotel DeLuxe! Honestly I didn't like the rooms that much, they were very small and I felt like I was closed in, I barely had room to walk in between the TV and the bed. However the customer service was great. I had a good greeting from the girl at the front desk and every staff member I saw smiled at me and greeted me. Even the mini bar attendant was great. She came into the room to stock the minibar. Usually I feel very awkward when maids come in to clean the room but she made me feel very at ease by joking with me about how she needs a garter on her arm so she could look a real bartender (she had a vest and a white shirt on and she looks very much like an old time bartender). I will recommend this to anyone who values customer service and doesn't really care about the size of the room they will be staying in.

  • Liked — Customer Service
  • Disliked — Room size
  • Stayed April 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Kristylourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 3, 2008

My husband and I stayed at the Hotel Deluxe in February 2008 for two nights. Our first trip was wonderful - the staff was absolutely amazing, the room was small but adorable, we were treated wonderfully by everyone, and we decided to make the Deluxe our Portland hotel. On our second stay from April 29-May 1/08, we had a less memorable time. When we checked in we were told I had reserved a double queen room; I had reserved a king room online a month prior and was totally surprised by the mix up. The staff gave us a king room and "kept the rate for the double queen." I guess because of this "mix up" we were given a tiny, tiny room on the second floor with windows facing a wall and incredibly loud neighbours. This time the staff were less than friendly - no smiles or chit-chat like before - and we felt like we were bothering them, our room was not cleaned after our first night and we had to call the desk only to be told that, "They were very short staffed." On our second morning the people in the room next to us woke us at 7am by shouting for the next 3 hours. Upon check out we were not asked how the stay had been and the staff rushed us out the door. We're a couple in our mid-20's so perhaps our complaints were ignored, but I can say we will never stay here again. The rate I paid for the room was $16 more/night - probably because of the "mix up" - than what I had reserved online ($163 vs $179) and nothing the hotel did or offered warranted that increase.

On May 1st we stayed at the Deluxe's sister hotel in Seattle, the Max. Though the staff wasn't great there either, the experience was far better than our two nights at the Deluxe. When we return to Portland in June - we are usually there once a month - I will have reserved at another hotel. Oh, and there's a parking garage just down Yamhill that charges $15/night - we paid the $24 for valet for the two nights at the Deluxe. Save yourself the money.

  • Liked — The glamour
  • Disliked — the size of the rooms, the staff
  • Stayed April 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank danitaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Level 4 Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 30, 2008

really cool room and great hotel, could walk everywhere. Driftwood room was a really cool place to kick back and have a cocktail. definitely would stay there again. Loved the style of the rooms. Only downfall was having to pay for wifi.

  • Liked — charm
  • Disliked — wifi not free
  • Stayed April 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank lucin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 29, 2008

The Deluxe Portland is in a quiet part of town but no more than 5 to 10 minutes from everything in downtown and the Pearl District. The doormen and check-in staff were very friendly and helpful. We booked a King Premier Suite for two nights. The hotel is decorated in 1930s/40s style and is a very relaxing area in which to sit, have a drink or read the paper.

Our room was sufficiently big, but I felt the layout was a little odd as there was a lot of wasted space in the room. The suite comes with not one but two big flat screen TVs and an ipod docking station. Again we went for their romantic couples package. However I'm getting a little tired of North American hotels advertising 'champagne' and then supplying sparking wine.

The beds were big and cosy and to be honest I could have spent the whole weekend in it ordering room service.

On our first night we dined at the hotel restaurant, Gracies. Its in a beautiful room but was absolutely empty the Saturday night that we were there. I guess lunch is more their thing. The food was good and service was impeccable. We also drank a number of times in the hotel bar, The Driftwood Room. Its nicely designed but a little on the small side. The bar is very popular so it fills up quickly.

What makes this place special is the atmosphere and old world charm. You really do feel like a Golden Era movie star and for that I will be back.

  • Liked — The atmosphere, friendly staff, Driftwood Room
  • Stayed October 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank majik247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
2 reviews
Reviewed April 27, 2008

I stayed here for two nights, and my stay exceeded my expectations. I do a lot of traveling both for business and pleasure, but it's been a long while since I received such great service. The staff are incredibly friendly, and stand ready to help in any way they can. Location was excellent as well, and rooms were spacious and immaculate. The flat-screen t.v.'s and ipod docking station also were nice touches. A first-rate hotel for a very reasonable price.

  • Liked — Staff, location, and amenities
  • Disliked — Nothing
  • Stayed April 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank ngster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodside, CA
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 25, 2008

Excellent hotel in Downtown Portland. Walking distance to clubs, restaurants, bars, stores. Electric train line right in front of the hotel. Very swank 40's flavor bar in the hotel, very good restaurant in the hotel but why eat there when the best sushi on the planet is five blocks away. 40's Hollywood movie theme decor, very good service, room was very cool.

  • Liked — Services, location, bar
  • Stayed April 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank tony_in_Woodside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Portland hotels
Downtown
Kimpton Hotel Vintage Portland
Downtown
Kimpton Hotel Monaco Portland
Downtown
Sentinel
Sentinel
#4 of 142 in Portland
1,380 reviews
Show Prices
Show Prices
Show Prices
Downtown
Kimpton RiverPlace Hotel
Kimpton RiverPlace Hotel
#1 of 142 in Portland
1,717 reviews
Downtown
Mark Spencer Hotel
Mark Spencer Hotel
#8 of 142 in Portland
1,483 reviews
Downtown
Hotel Lucia
Hotel Lucia
#14 of 142 in Portland
1,411 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel deLuxe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel deLuxe

Property: Hotel deLuxe
Address: 729 SW 15th Avenue, Portland, OR 97205-1906
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Portland
#3 Business Hotel in Portland
#4 Romantic Hotel in Portland
#5 Family Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel deLuxe 4*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with TravelClick, Booking.com, Expedia, Hotels.com, Travelocity, Ctrip TA, Cheap Tickets, Priceline, Hotwire and getaroom.com so you can book your Hotel deLuxe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Deluxe Hotel Portland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing