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“Marvelous from start to finish”
Review of Hotel deLuxe

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Hotel deLuxe
Ranked #6 of 144 Hotels in Portland
Certificate of Excellence
Reviewed March 3, 2013

The staff was perfect: informative, friendly, knowledgeable, and efficient. The Driftwood Bar was great--again, amazing staff. Try the pork crostinis; they're incredible.

The room was well-equipped, if small. So much of Portland's great restaurants and bars are within walking distance. The airport train stops a couple blocks away... Really, this place had everything we could ask for. Free wifi and free 15 minutes and b&w printouts in the business center if you need to print any tickets to shows or anything.

The best part? Super affordable too!

  • Stayed: March 2013, traveled as a couple
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Thank Copyedster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,083 - 2,089 of 2,856 reviews

Reviewed February 27, 2013

I and my husband stayed in Hotel Deluxe for one night. The short time we spent was enough to be impressed with the team: young, energetic, yet highly skilled and communicative.

As we were about to check out, we realised that we had made a mistake in our return flight. We had to make several calls to car rental and airline companies in order to correct the mistake. The hotel let us stay in the room for another 2 hours while we sorted out a solution.

We also liked the room. It was very clean and it had the right mixture of old-time glamour & modernity.

Hotel Deluxe will be our first choice in future travels to Portland.

  • Stayed: February 2013, traveled as a couple
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Thank Zeynep A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2013

I first stayed here a few years ago, having been advised to stay at "the Mallory Hotel". By then, the name was Hotel DeLuxe, and the film motif was well in place. I stayed in one of the basic rooms ("Queen DeLuxe"). It was not a large room, but the persons at the desk were so helpful, and the assortment of photos (from classic Hollywood cinema) gave the place an atmosphere that I had not experienced before. I've just returned from my third stay there, and like the hotel even more than ever. This time, I splurged a bit, and booked a King Feature room. It was comfortable beyond words! The room was quite spacious, and furnished with a comfortable sofa as well as the usual desk, dresser and night tables. There is a walk-in closet, and a full bath as well. The room is in a back corner of the hotel, and there are no walls shared with other rooms. I've lived in studio apartments that are not as large. As always, the staff was enthusiastic and very helpful, and the restaurant (Gracie's) is a cut above what one finds in most hotels. It's easy to get to the hotel from the airport on public transportation (take the Tri-Met MAX Red Line to the Jeld-Wen Field stop, about 40 minutes, $2.50 fare). Downtown Portland is a few blocks away, and the Convention Center can be reached on the MAX with no fare). The Portland Center for the Performing Arts, where I saw a couple of jazz concerts, can be reached with a walk of about six minutes. I cannot recommend this hotel highly enough! And yes, if the purse strings can be loosened enough for one of the premium rooms, it's well worth it.

  • Stayed: February 2013, traveled solo
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Thank sfojws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2013

Stayed at the Hotel Deluxe and loved everything about it. The decor was beautiful, our room was wonderful, the staff was helpful and very friendly. Loved the historical charm. Would definately stay again and recommend this to others.

Room Tip: Is worth the extra money to get a bigger room
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  • Stayed: February 2013, traveled as a couple
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Thank dmy1115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2013

Staid at the deluxe for 1 night. The overall hotel from entrance to lobby to rooms is charming in a historic building. Rooms where spacious and the staff was very friendly and helpful. Good location too as you are walking distance from shopping, restaurants and bars. Like their impressive art collection displayed in the public areas of the hotel. Will definitely go back.

  • Stayed: February 2013, traveled on business
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Thank eolopinion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2013

We enjoyed our weekend stay in Portland at the DeLuxe! The rooms are comfortable, attractive and very clean. The rooms are on smallish, but that comes with the age of the hotel - renovations were well done. Our two little doggies loved the beds, treats and bowls we found on our arrival. The location is great - either walking or trolley distance from downtown. The theme was fun! Beautiful lobby, lounge and dining room. The staff was accomodating and friendly. We would consider staying at the DeLuxe again!

  • Stayed: February 2013, traveled with friends
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Thank NanEdKirkland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2013

As soon as you pull in its great, there is a vallet, doors are opened for you, very elegant look, great customer service. Then when you get into the room its so small. There is only one chair, so the only other spot to sit is on the bed. i opened the bathroom door and it hit the toilet, very small bathroom. I tried to take a bath and the hot water is just warm. when the tub FINALLY got full, most the water drained out immediately because of the placement of the drain. im 5' ...and the bath couldnt stay full enough to keep me submerged. there is no complimentary breakfast, no pool, no jacuzzi, and NO MICROWAVE!!!

I will never come back. complete waste of money.

  • Stayed: February 2013
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Thank Alexnw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hotel deLuxe, responded to this reviewResponded February 11, 2013

Thank you for taking time to post a review of your stay. We appreciate the feedback. We are glad to know that your initial impression was a positive one. I hope you will accept my sincere apology for the other aspects of your stay not meeting expectations. We do have a number of different room configurations and would have been glad to move you to a room that you found acceptable. Although you have indicated you would not return, I do invite you to contact me personally. I would like to discuss how we might earn back your business and ensure that you have a stay that reflects what our guests typically experience.
Kind regards,
Tim Block

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel deLuxe

Address: 729 SW 15th Avenue, Portland, OR 97205-1906
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Portland
#4 Romantic Hotel in Portland
#5 Luxury Hotel in Portland
#5 Family Hotel in Portland
Price Range: $164 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel deLuxe 4*
Number of rooms: 130
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Also Known As:
Deluxe Hotel Portland

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