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Reviewed April 15, 2009

We've been staying at the Vinage for several years and couldn't wait to see the new remodel. Sorry I'll miss their celebration of this event! From the lobby to the rooms the new face lift is young vibrant an fun. Loved all the little alcoves in the lobby to enjoy the daily wine gatherings.
The staff as always went out of their way to make us feel at home and welcomed back.
If you haven't had the pleasure of eating at Pazzo Restorante it's a must. Great wine selection too.
While there we also went to see "Wicked". I haven't met a person yet who has seen it that didn't have great reviews. Several went back a second time to see the show.

  • Stayed: March 2009, traveled with friends
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Thank Wendy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve080, Manager at Kimpton Hotel Vintage Portland, responded to this reviewResponded April 22, 2009

Dear americafirst -

Thank you for your continued support and recent review of the Hotel Vintage Plaza. We are very excited about the "all - new" Vintage Plaza and on April 16, 2009 - made it official with our grand unveiling. Truly a masterpiece, we hope that everyone will have an opportunity to experience our new look and feel. It truly is an inspiration for both staff and guests alike and we appreciate your time to comment about our hotel.

Thank you again, and please let us know when you are in need of hotel assistance - as we'd love to welcome you back.

All our best,

Steve S.
for Hotel Vintage Plaza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2009

A charming boutique hotel with very friendly staff in a great location. We did not have a pet with us but were not bothered by the hotel's pet friendly policy.

  • Stayed: February 2009, traveled as a couple
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Thank meistermeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve080, Manager at Kimpton Hotel Vintage Portland, responded to this reviewResponded April 22, 2009

Dear meistermeister -

Aloha! Thanks for your recent comments and review of the Hotel Vintage Plaza. We appreciate your notes in particular about our friendly staff who are truly commited to making exceptional experiences for each of our guests.

Hoping we can see you again on a future visit to the City of Roses!

Many thanks!

Steve S.
for Hotel Vintage Plaza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2009

My room looked exactly like the one on their website: king size bed, 40 inch LCD, desk, and two windows looking out to downtown. I recommend this hotel because it is clean, the service was pretty good, and the location is great.

I got a King room for $90 night off Hotels.com. I would recommend looking there for cheap rates. The location is in downtown Portland. A few blocks away from everything (food, shops, transportation, sights). Plus, free Wi-fi. Good place to stay.

  • Stayed: March 2009, traveled solo
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Thank lil_dunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve080, Manager at Kimpton Hotel Vintage Portland, responded to this reviewResponded April 22, 2009

Dear lil_dunn -

Thank you very kindly for your recent review of our hotel! We strive to make every guest experience exceptional and positively memorable. Your hint about hotels.com is also a good suggestion - another inside tip for travelers to our hotel, when you visit our website, select the 'packages & promotions' menu for other special offers and rates that match those found on hotels or Expedia.com as well. Or call the hotel and ask one of our friendly reservation staff to match this rate - we always can do this. Hopefully this has helped you and other TripAdvisor travelers wen planning their travel experience to Portland.

With many thanks again for your comments,

Steve S.
for Hotel Vintage Plaza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2009

We booked through Priceline and weren't made aware until we arrived that it was a "pet friendly" hotel - which would be fine it was clean but it was FILTHY! The carpets were horribly stained, there were no fitted sheets on the bed leaving the dirty mattresses completely exposed, mold on the shower curtain, broken tiles in the bathroom, our sink was cracked all the way down the middle, the port-a-crib was filthy.. I could go on and on. The hallways were filled with cigar smoke, our room set our allergies into high-gear due to pet dander... it was awful. The only explanation I was given by the front desk was that the hotel was "set to be renovated soon." Great. So basically they had stopped cleaning, fixing, caring for the hotel in any way, shape, or form because it was due for renovations.

I was able to get half our room cost refunded through priceline which I didn't feel was enough to make up for the horrible stay we had and how filthy the room was - especially consider we were traveling with a 5 month old baby - it was just unacceptable.

  • Stayed: November 2008, traveled with family
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2  Thank Wendy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeriRiggs, General Manager at Kimpton Hotel Vintage Portland, responded to this reviewResponded April 20, 2009

Unfortunately due to Priceline’s booking model, the hotel you are confirmed at is not revealed until after you confirm your credit card information – this is a Priceline standard, and unfortunately not the hotels. Therefore if a guest was looking for a room that was not “pet friendly” – Priceline is a difficult channel to reserve through since there are a variety of hotels with varying amenities and offerings made available.

The hotel has now been fully renovated, and while your particular experience seems unusual in that the standards of the room were not how the hotel typically displays itself, the problems you experienced have been resolved as a result of the renovation . I apologize if we did not offer to move you to an alternate room.

I apologize for the inconsistencies you experienced. We will investigate this with the employees who were on duty.

Please feel free to contact the hotel should you have additional questions.

Jeri

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Reviewed March 3, 2009

My husband and I stayed here for two nights for a weekend getaway with some friends. The hotel staff was very friendly and accomodating however the entire lobby was under construction. There was not anywhere to sit let alone relax over the sounds of drills and the smell of paint. There were tarps everywhere as well as wet paint signs on almost every wall of the lobby. This was not what we were expecting, it would have been nice if there had been some notice of the construction prior to our booking this hotel, we woke up early on Sunday morning to what sounded like jack hammers. That being said our room was nice and I'm sure once the construction is finished the hotel will be beautiful. It is also centrally located to all of the fun things to do in Portland...great restaurants and bars. However I would wait a while before I stayed here due to the construction.

  • Stayed: February 2009, traveled as a couple
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Thank blue_eyesCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandyGM2013, General Manager at Kimpton Hotel Vintage Portland, responded to this reviewResponded May 30, 2016

Thank you for your review. We look forward to serving you again. Sandy Burkett, GM

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