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“Best hotel in Portland”

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Embassy Suites by Hilton Portland - Downtown
Ranked #19 of 144 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
Reviewed February 24, 2014

My husband and I love the Embassy Suites in downtown Portland. It's right around the corner from our favorite Irish pub, Kell's. The staff is always extremely professional. The rooms are always above par.

  • Stayed: February 2014, traveled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank Tara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesHotel69, Front Office Manager at Embassy Suites by Hilton Portland - Downtown, responded to this reviewResponded February 28, 2014

We're so glad you think we're the best hotel in town!! We like to think so too. ;)

Thank you so much for staying with us, Tara F, and for taking the time to write a review.

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1,471 - 1,477 of 2,345 reviews

Reviewed February 19, 2014

The location of this property is good for downtown access. Just blocks to the best shopping.

From the moment I pulled up at the door the visit was great. The valet was there to immediately assist with parking, bell person to pack my belongings inside, and the quick check-in was effortless. All the staff was very friendly and helpful.

The suite was very clean and laid out where very thing was close at hand. They were very well appointed rooms. The bed was very comfortable. The lamps had USB ports plus electric plug-ins for charging electronics.

The evening reception was nice with complimentary beverages and light appetizers.

The one downside I noticed was sounds from adjacent suites travelled very easily through the walls.

The complimentary breakfast was very nice with a wide variety of selections to choose.

I would stay at this property again.

Room Tip: Parking in Portland is expensive be prepared for sticker shock.
See more room tips
  • Stayed: February 2014, traveled on business
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Thank WorldTrvlr13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesHotel69, Public Relations Manager at Embassy Suites by Hilton Portland - Downtown, responded to this reviewResponded February 28, 2014

Sounds like you got a look and enjoyed most of our amenities, WorldTrvlr13! We hope to have you back again soon. :)

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Reviewed February 19, 2014

I struggled with the rating on this one, because I think we somewhat got unlucky with our room. When it's February and the heat isn't working quite right, it tends to make you cranky.

Here is the good about the hotel: The rooms are large and beds are generally comfortable. It is really close to Voodoo Doughnuts - especially important if you have teenage twin boys - and you want to wait until the line dies down (around 10 p.m.). The room rate was good for the size of the room

Here is the mediocre: It's a few blocks further from the tourist areas than some of the other hotels I have stayed in, which is a hindrance if it is raining hard. The furnishings are drab...I don't think they are worn, they are just dreary

Here is the not so good: We had to have engineering in twice to fix the heater (they did come promptly, so credit for that). They finally did get it working to the point we had heat off and on, but it never worked quite right. We did inquire about changing rooms, but we needed a double queen and those are apparently in short supply.

We also never really had hot water in the shower, which is particularly bad when your heater didn't work all night. The first person in would get a decent shower, but even if that was a quick one, the rest of us could expect luke warm to almost cold.

Perhaps my biggest complaint (given that I think our heat experience was an anomoly), wifi is an extra $10 per day and it is charged PER DEVICE. So, for a family of 4 with tablets, computers and phones, we were looking at $60+ PER DAY to get all of our devices on wifi. Needless to say we chose to forego that expense, but I find it a ridiculous nickel and dime charge in this day and age.

Overall, it isn't a bad hotel if you have a family and need space. I do think next time we'd explore other options.

  • Stayed: February 2014, traveled with family
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3  Thank wendypel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2014

Breakfast staff is the best. Great, old, historic hotel in the downtown area near the water. Excellent location if you are in Portland on pleasure. Only drawback is parking is separate and expensive. Hotel uses parking garagag opposite hotel but there is a cheaper garage just past the traffic light on the right, after going past the hotel on your right.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels
2  Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesHotel69, Public Relations Manager at Embassy Suites by Hilton Portland - Downtown, responded to this reviewResponded March 21, 2014

Thank you for staying with us, Richard! We appreciate you taking the time to write a review on your stay. :)

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Reviewed February 15, 2014 via mobile

We stayed here in December & really enjoyed the unique decor, great location and friendly service. It's right across from Voo Doo donuts too!! The rooms were clean & comfortable. I slept great in the very comfy bed. It's nice they also include breakfast & happy hour too.

Stayed: February 2014, traveled as a couple
1  Thank TrvlG124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesHotel69, Public Relations Manager at Embassy Suites by Hilton Portland - Downtown, responded to this reviewResponded March 21, 2014

Thank you for the wonderful review, Becky! We hope to have you back again soon!

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Reviewed February 14, 2014

this is my first time getting a high end hotel so i didn't know what to expect by shelling out that type of money. but when i got into town and checked into my reservation it was quick and easy the front counter attendant was very knowledgeable of the surrounding area for attractions. the valet parking attendants were ever so generous willing to help out in any way they could. the room was amazing i thought i was living in a apartment only thing missing was the kitchen but i didn't care. only thing that was wrong was we couldn't stay for a longer period of time i would definably stay at the Embassy Suites Hotel again and for a longer stay so we could enjoy the sights and sounds of Portland in no rush

  • Stayed: February 2014, traveled with friends
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Review collected in partnership with Embassy Suites Hotels
1  Thank Brian Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesHotel69, Public Relations Manager at Embassy Suites by Hilton Portland - Downtown, responded to this reviewResponded March 21, 2014

Thank you for taking the time to review your stay with us, Brian!

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Reviewed February 12, 2014

The location is great - near the river, downtown restaurants and China town. The staff are fabulous - pleasant and helpful at every turn. Rooms are spacious with very clean and modern decor. Complimentary breakfast was good with custom omelets, breads, cereal, juice bar and fruit.

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
2  Thank gwendolyn w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesHotel69, Public Relations Manager at Embassy Suites by Hilton Portland - Downtown, responded to this reviewResponded March 21, 2014

We're so glad you enjoyed our complimentary breakfast! It's our favorite amenity. :)

Hope to have you back again soon, Gwendolyn!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Portland - Downtown

Address: 319 SW Pine St, Portland, OR 97204-2725
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Portland
#9 Romantic Hotel in Portland
#10 Luxury Hotel in Portland
#10 Family Hotel in Portland
#10 Business Hotel in Portland
Price Range: $164 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton Portland - Downtown 4*
Number of rooms: 276
Official Description (provided by the hotel):
Located in the heart of downtown Portland, the Historic Embassy Suites Portland -Downtown features large two-room guest suites and a well-known foyer adorned in grandeur and architectural beauty. Built in 1912, the building combines it's original classic style and features along with modern comfort. The hotel is within walking distance of tax-free shopping, restaurants, nightlife, Portland’s revered Voo-Doo doughnuts and Powell’s books. The hotel also offers a luxurious Jacuzzi and Indoor pool for you to warm up to. ... more   less 
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Also Known As:
Embassy Suites Portland - Downtown Hotel Portland
Portland Embassy Suites

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