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“Good Embassy Suites Experience”

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Embassy Suites by Hilton Portland - Downtown
Ranked #18 of 146 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
Reviewed December 27, 2013

Great downtown location. Walking distance to a lot of different sights. Good restaurants all around the hotel. The service was excellent. The room was small, but larger than expected because it was the converted Multnomah Hotel. The room was very clean and comfortable. Nice new bathroom. The bed and bedding were extremely comfortable. We liked that the bedroom was a separate space. The couch area was a bit worn and could use some updating. However, this was one of my better experiences with an Embassy Suites.

  • Stayed: October 2013, traveled on business
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1  Thank KirstenHuggies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,568 - 1,574 of 2,402 reviews

Reviewed December 27, 2013

So when I got here I noticed something at once. You see the parking garage is across from the hotel. And yes I know this is Downtown Portland but, it was annoying to walk over to the place while dragging our bags across the street. Another complaint that I have about this place is that water in the pool was disgusting. It was not fun to put my head under the water and breathe it. But there are some pros about this place. First of all was that the beds were AMAZING with comfort. Plus the shower was enjoyed by many of us. Another good aspect of the hotel was that it was clean and the staff were nice to us. Some tips are that; One, breakfast isn't free. Two, the hotel does not have the best of light. So that's about all. I probably would stay here again but, I wouldn't recommend this to anyone.

  • Stayed: March 2013, traveled with family
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Thank Tno11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesHotel69, Public Relations Manager at Embassy Suites by Hilton Portland - Downtown, responded to this reviewResponded December 30, 2013

Thank you for staying with us, Tno11!

Every registered guest in the hotel has complimentary cooked-to-order breakfast. Unless one of your guests was walking in off the street, no one should have been charged. I'll send you a private message so we can get this fee removed.

When it comes to the pool water, was it just too much chlorine that bothered you?

Let me know! And thank you so much for your feedback. :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2013

I will ALWAYS stay at this hotel when traveling to downtown Portland from now on. Hotel is in an excellent location in downtown Portland (can quickly walk to restaurants and shops), has an elegant but not fussy feel about it, room sizes are huge/nice/safe and relaxing. The customer service at the hotel is top notch and there's a terrific free breakfast and evening 5:30 - 7:30 "managers reception" aka: happy hour that includes free cocktails/beer/wine and good snacks. It's not your standard boring breakfast that most hotels offer - it's in a huge ballroom-like downstairs floor with a personalized omelet chef, etc. We went to Portland for a 3 night getaway from our Seattle home and had our 2 yr old toddler with us and this hotel was perfect. We booked a corner 1 bdrm suite and had tons of space and everything we needed (microwave, mini fridge, etc). If you're a small family, book a corner one or two bdrm suite and you'll love it. We had room 403. I'm going to try remember this room as it was wonderful.

Room Tip: reserve a corner suite. They're huge! Room 403 (4th floor) was a one bedroom corner suite. Perfe...
See more room tips
  • Stayed: December 2013, traveled with family
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2  Thank mintmocha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2013

Everything about this hotel was a great experience. The staff, location, valet, rooms, breakfast, amenities, etc. were all top-notch. We especially enjoyed the warm atmosphere by the fireplace in the lobby on the cold, rainy days/evenings. It was also enjoyable to read the photo history of the original hotel in the hallway by the business center. Would definitely recommend this place.

  • Stayed: October 2013, traveled on business
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Thank Prsctnative
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesHotel69, Public Relations Manager at Embassy Suites by Hilton Portland - Downtown, responded to this reviewResponded December 27, 2013

It sounds like you took full advantage of our lobby while you were here, Prsctnative! We're so glad you had a wonderful time, and hope to have you back again soon. :)

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Reviewed December 24, 2013

The staff at this hotel has to be the best I've ever dealt with! I was staying there for a conference and, because of a misunderstanding with my group (now with the hotel), I did not have a reservation for when I got there. It was late at night and the hotel was completely booked but multiple staff members called other hotels in Portland until they found a nice one a few miles away. They were able to get the other hotel to honor my group rate and paid for my cab ride over! The suites were fantastic, everything worked fine, and the staff was amazing! All-in-all, an outstanding hotel that I would definitely stay with again!

  • Stayed: November 2013, traveled on business
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Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesHotel69, Public Relations Manager at Embassy Suites by Hilton Portland - Downtown, responded to this reviewResponded December 27, 2013

I'm so glad that everything worked out, David A! I hope we get the chance to have you stay in our hotel next time you're here. :)

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Reviewed December 22, 2013

Our stay at the Embassy Suites Downtown Portland was great. Staff was friendly and very accommodating. The rooms were quiet and spacious. The location is fantastic and all the amenities are just icing on the cake. Even the teenagers had a great time. Highly recommended for anyone staying downtown.

  • Stayed: December 2013, traveled with family
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2  Thank Shaun P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesHotel69, Public Relations Manager at Embassy Suites by Hilton Portland - Downtown, responded to this reviewResponded December 24, 2013

Thank you for staying with us, Shaun P! And for writing such a lovely review!

Hope to have you back again soon. :)

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Reviewed December 21, 2013 via mobile

Stayed for one night during holidays. The hotel was transformed into an elegant historic old hotel with modern conveniences. The breakfast was excellent. We will stay there again. So convenient and comfortable and a short walk to almost everything I'm downtown Portland

Stayed: December 2013, traveled with friends
Thank Smerser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesHotel69, Public Relations Manager at Embassy Suites by Hilton Portland - Downtown, responded to this reviewResponded December 24, 2013

Thank you for taking the time to review your stay with us, Smerser!
We hope our decor got you in the holiday spirit! :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Portland - Downtown

Address: 319 SW Pine St, Portland, OR 97204-2725
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Portland
#9 Romantic Hotel in Portland
#10 Luxury Hotel in Portland
#10 Family Hotel in Portland
#10 Business Hotel in Portland
Price Range: $178 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton Portland - Downtown 4*
Number of rooms: 276
Official Description (provided by the hotel):
Located in the heart of downtown Portland, the Historic Embassy Suites Portland -Downtown features large two-room guest suites and a well-known foyer adorned in grandeur and architectural beauty. Built in 1912, the building combines it's original classic style and features along with modern comfort. The hotel is within walking distance of tax-free shopping, restaurants, nightlife, Portland’s revered Voo-Doo doughnuts and Powell’s books. The hotel also offers a luxurious Jacuzzi and Indoor pool for you to warm up to. ... more   less 
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Also Known As:
Embassy Suites Portland - Downtown Hotel Portland
Portland Embassy Suites

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