This Marriott on Wasco has become my "go to" place when I visit Portland since it's near my family's homes.. My recent stay was an example of some of the best customer service I've ever experienced. I called to confirm my favorite side of the building over the parking area which is quiet, but there was a mix-up. Kelly at the front desk and the Manager on duty really made my day when they fixed the room situation, so it was near where I requested, as well as providing me little gifts that just lifted my spirits, making my two days there really homey and comfortable. The hotel also has a nice lounge, the restaurant's food is good, there is a daily happy hour, and the facilities were recently updated. Other hotels can learn from the customer service I received, it was first class.
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- Also Known As:
- Courtyard By Marriott Portland Downtown/Lloyd Hotel Portland
- Courtyard Portland Downtown
- Portland Marriott
- Portland Courtyard