The hotel was clean and nice room. The light above the sink was dim, couldnt see good at night.I noticed as soon as I entered the room. I was going out for the day, Sunday,. so I told the front desk about it. On my return there was a note on my day that the problem was taken care of. However nothing was done. There were two flourscent bulbs and one was burned out. I let it go till I left the second day. I told the front desk again. On my return , nothing had changed. The 3rd morning I was checking out , and told the two people at the front the light still wasnt replaced. Right away the man, who I think was the GM, said there was nothing wrong with the light, that he was up to the room and looked. I responded by saying nothing was done to the light since Ive been there. He jumped in with a raised voice , and said he was up there and nothing was wrong. I ask him if he took the light apart and looked, he said no, and again said nothing was wrong with it. By now we both had raised voices, and he as good as called me a liar.. About that time a maintenance man was walking by. and said there are two bulbs in it. I didnt even get an appoligy .
I wasnt upset because of the dim room or burned out bulb. Just the way he raised his voice and said I was wrong without even looking. . I thought quest should be treated better, and at least send a maintenance man to look at it. Maybe hes good at paperwork, but he knows nothing about maint. I will never stay at that hotel again. That should make him happy.
- Official Description (provided by the hotel):
- At Fairfield Inn Portland Airport you can count on friendly service, a clean, comfortable room, and great features and amenities, all at a very reasonable rate. We'll help you get started with a complimentary extended hot breakfast breakfast that includes scrambled eggs, sausage patties, make-your-own waffles, hard boiled eggs, yogurt, fresh fruit, cold cereal, assorted breakfast breads, and juice. ... more less
- Reservation Options:
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- Also Known As:
- Fairfield Inn Portland Airport Hotel Portland
- Fairfield Portland
- Portland Fairfield Inn