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Traveler rating
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All reviews rooftop restaurant convention center moda center city tavern top floor boutique hotel valet parking floor to ceiling windows max line light rail rose quarter red robin city view first floor across the river street noise valet staff
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4 - 9 of 719 reviews
Reviewed 4 weeks ago

Pubic hair on toilet, shampoo empty. GOUGED on parking. Front desk staff unhelpful. Only reason to here is close to convention center and then only if the company is picking up the tab.Soured my stay in Portland!

Date of stay: January 2020
Trip type: Traveled as a couple
Thank Gowau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone M, Front Office Manager at Hotel Eastlund, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to leave a review. We apologize that your stay was less than perfect. We have many veteran housekeepers that usually do a wonderful job but we sincerely apologize that it wasn't to our normal high Eastlund standards. As for the parking we are a full service hotel so everything is valet for your convenience. Our prices are comparable the other hotels that are around us. Again we do apologize for the experience you had and we are always looking for ways to improve so we appreciate your feedback.


Best,
Simone
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2020

Luxury quality. Quiet. Very comfortable bed with thick quilt type blanket and 6-8 substantial pillows and over-headboard lighting. Room has a expansive bathroom entered through a wide slide-into-the wall door. Bathroom has two sinks, a separated toilet room, a huge walk-in shower with two types of shower heads (one high up and fixed and the other is height-adjustable and the ability to detach and hand-hold). There is also a separate large deep bathtub. Plenty of towels provided with shampoos, conditioners, hand and bath soaps. Central AC/heat with thermostat that you can adjust to suit. There is a high quality large screen TV and a very large floor to ceiling window with a great view of the city.

Room tip: West side south end 5th/top floor room(s) have a great cityscape view.
Date of stay: January 2020
    • Location
    • Sleep Quality
    • Service
Thank jimrockford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simone M, Front Office Manager at Hotel Eastlund, responded to this reviewResponded January 17, 2020

We are thrilled that you enjoyed your experience at Hotel Eastlund. We work hard every day to make sure our guests can sit back, relax, and enjoy their time in Portland. We hope to see you again next time you are in town!


Best,
Simone

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Reviewed January 13, 2020

It’s in a great location. Within walking distance of many breweries, Chinatown, voodoo. There’s a couple restaurants right across the street and coffee places nearby. The roof top restaurant food was amazing but it’d be nice if they rotated their menu every night. Was worth every penny. We very much enjoyed our stay!

Date of stay: January 2020
Trip type: Traveled as a couple
Thank Trail535123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IvanKitchen, Front Desk Manager at Hotel Eastlund, responded to this reviewResponded January 13, 2020

Trail535123,

We greatly appreciate the wonderful words about your experience at the hotel. All of our staff, from valet to housekeeping to the front desk, work hard every day to make sure our guests can sit back, relax, and enjoy their time in Portland. We hope to see you again next time you are in town!

Best,

Ivan

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Reviewed January 11, 2020 via mobile

Friendly, courteous, and succinct staff, excellent room.. clean and beautifully decorated, wonderful restaurant with amazing food and wonderful service with a stunning view overlooking Portland, and even an excellent breakfast in the morning! I would highly recommend this hotel. Location is prime for getting where you need to be downtown!

Date of stay: January 2020
Trip type: Traveled on business
Thank D9700GAshannonm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IvanKitchen, Front Desk Manager at Hotel Eastlund, responded to this reviewResponded January 13, 2020

D9700GAshannonm,

We are thrilled to hear that you enjoyed your time at the hotel. Everyone on staff works hard to make sure we are providing the best experience possible for our guests. It is wonderful to hear that the breathtaking downtown views of the Portland skyline and our amazing staff will be bringing you back to the hotel next time you are in town. We look forward to seeing you again!

Best,

Ivan

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Reviewed January 5, 2020

Super clean, fancy, nice room and amenities. Close to Lloyd Center and many restaurants around it. Their restaurant at the 5th floor make really good food.
People are so friendly and helpful. We just enjoyed our 3 days stay! :-)

Date of stay: January 2020
Trip type: Traveled with family
Thank AmaniAbouAmmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IvanKitchen, Front Desk Manager at Hotel Eastlund, responded to this reviewResponded January 6, 2020

AmaniAbouAmmo,

Thank you so much for the glowing review of the hotel and its amazing staff. We love making memorable experiences for our guests and are absolutely thrilled to hear that we went above and beyond for you. We hope to see you again next time you are in Portland!

Best,

Ivan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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