We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decent - no more, no less” 2 of 5 bubbles
Review of Shilo Inn Rose Garden

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Shilo Inn Rose Garden
Ranked #102 of 138 Hotels in Portland
Stockholm, Sweden
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Decent - no more, no less”
2 of 5 bubbles Reviewed December 11, 2012

The first impression wasn't very good. The receptionist was high when we got there, and stood smoking pot outside the hotel later when we left the hotel. The hallway had a weird smell but our room had no odours, which our friend's however had. The cleaning in the rooms wasn't very good either with a lot of things missed. However, we didn't pay very much so I guess you have to accept such things.

Free and working wifi was good, as was the complimentary breakfast with bagels, yoghurt, milk and cereals and juices.

All in all, I wouldn't go back. I'd rather spend a few more bucks to get a higher standard of accomodation.

  • Stayed November 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Vinceremo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Rose Garden, responded to this review, December 17, 2012
Dear Vinceremo,

Thank you for commenting on your recent stay at the Shilo Inn Rose Garden. I sincerely apologize that your experience did not meet our normally high Shilo standards.

I was deeply concerned about your observations and immediately discussed it with the team. The Executive Housekeeper and the Front Desk Supervisor also extend their apologies.

In regards to the smoking outside that you mention, I believe there is a misunderstanding. After discussing this with the team, I was informed that one staff member rolls his own cigarettes. I believe that this was what you witnessed outside the building.

Again, thank you for your valuable feedback. We look forward to another opportunity to be of service to you in the future.

Sincerely,

Gary Sorrels
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

201 reviews from our community

Traveler rating
    34
    61
    43
    36
    27
See reviews for
43
62
20
45
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Northern CA
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed November 12, 2012

This Portland trip was rather spontaneous so we feel very lucky to have found great accommodations at the Shilo Inn Rose Garden without a reservation. We walked in on a Sunday night at 4:30pm to a very professional and courteous young man who helped us right away. We got an upstairs room with King bed for about $100. Parking is free! Free parking is not the norm around the convention center or downtown.

The room was clean, tidy, and perfect for our needs. The bed was very comfortable. The A/C worked great. The shower was clean and we easily had hot water at 9am. The place was entirely quiet, no noise at all. The TV wasn't superb because there isn't satellite TV, just basic cable. Whatever. We didn't see the breakfast because there are SO many great breakfast spots in Portland, so I cannot comment on that. I see that a recent reviewer complained about mold and that would have really bothered me too. Clearly it has been taken care of. There was no odd smells at all. The room was spotless and smelled like...nothing.

I am SO glad that we stayed here. We had originally reservations at the EconoLodge just down the street. It was so horrible (and NOT that much cheaper at $80/night) that we just couldn't stay. Talk about smells! Wow. I have also recently stayed at the Crowne Plaza across the street, which is lovely. But it's considerably more expensive (at least >$30/night) plus $15/day for parking. If you need a business center, pool, fitness room, Satellite TV then maybe it's worth it. But not for us!
I recommend Shilo Inn! I am happy to now have a great place to stay in NE Portland!

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MXJumpingBean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Rose Garden, responded to this review, November 14, 2012
Dear MXJumpingBean,

Thank you for being our valued guest at the Shilo Inn Rose Garden. I sincerely appreciate your taking the time to comment on your stay. I am ecstatic to read that your experience was positive and that you appreciated the convenient location, free parking and your clean tidy room! We look forward to your next visit to Portland and another opportunity to be of service to you.

Sincerely,

Gary Sorrels
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Livermore, California
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed November 12, 2012

The hotel is very reasonably priced and within about a 10 minute walk to the Oregon Convention Center. The closest nicer restaurant was in the Crowne Plaza directly across the street. There is a 7-Eleven on the next block for miscellaneous. On my walk to the convention center I passed a Wendy's, Denny's, Burgerville (local hamburger place), and a Starbucks. The neighborhood seemed nice enough, but I wouldn't want to have my wife walking to the convention center after dark by herself. The Shilo Inn was clean and nice enough, but I felt like it needed updated. If I had paid over a $100, I would have been disappointed. It's a good make due place to sleep and not a place where you want to hang out and relax in the room.

Room Tip: If you stay on the 2nd floor, you have to cary your luggage (no elevator).
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Rose Garden, responded to this review, November 14, 2012
Dear Rick P,

Thank you for taking time to comment on your recent stay at the Shilo Inn Rose Garden. I sincerely appreciate hearing your comments!

Thank you for choosing Shilo Inns and we look forward to another opportunity to be of service to you in the future.

Sincerely,
Gary Sorrels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Klamath Falls
Level Contributor
3 reviews
3 hotel reviews
3 of 5 bubbles Reviewed October 10, 2012

Reasonable rate and generally comfortable accommodations not far from downtown and associated attractions. Tiny bathroom required some contortions to enter room and still close the door. Continental breakfast inspired me to go to nearby Wendy's for breakfast for the duration of my stay.

  • Stayed September 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington state
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 8, 2012

The building is permeated with mold. Hits you instantly as the first experience when you walk in the lobby, continues into the hallway, and was still present in the room. Bed smelled of mold. By the third day I had a headache, developed a fever, had inflamed sinuses and was nauseated. Cleared up within hours of checking out.

Booked two queen bed room through Expedia months prior to my stay, pre-paid, with a guaranteed late arrival. when I checked in (at 6pm, earliest checkin was 4pm) I was told no two queen bed rooms were available. I was offered a single King and a sleeper sofa, which was unacceptable, and was given a room described as two queen beds but they were two full size beds. Room was set up for two guests, we had to request extra towels, glasses, coffee mugs, etc. to accommodate all three of us.

Faucet in the tub/shower nearly came off. Operable but just barely.

No elevator.

Minimal, skimpy continental breakfast.

Room Tip: No elevator to the second floor. If you have alot of luggage or have difficulty with stairs, ask fo...
See more room tips
  • Stayed October 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank SocialTraveler85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Rose Garden, responded to this review, October 11, 2012
Dear SocialTraveler85,

Thank you for your review. I sincerely apologize for your experience.

The property is recovering from a pin size leak in a main hot water line under the building. This leak was so small that it went undetected. I apologize that this affected your enjoyment of the property.

Our Portland Rose Garden suites hotel offers rooms with only king or queen size beds.

I would be happy to offer some sort of resolution for your inconvenience if you wish to contact me by phone. Please feel free to contact me at the property at anytime.

Sincerely,

Gary Sorrels
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 20, 2012

It was our first visit to Portland, my husband & I arrived late in the PM. Not knowing when we'd arrive, we found ourselves in the Convention District across from the Shilo. Walking in off the street, we found the staff to be excellent, very friendly and helpful. Our room on the 2nd floor was quiet, the room clean. We were looking for "simple, no frills", and found the beds were comfortable, the desk convenient and the air conditioner quiet. Happily breakfast was plentiful and the parking free. Leaving our car at the hotel (free all day!) the front desk recommended the All Day On/Off ticket on the trolley lines, pointed us in the right direction with lots of site seeing recommendations. Our first trip to Portland was great and we'd definitely stay at the Shilo again.

Room Tip: Stay on 2nd floor. Go early to breakfast to grab a seat
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KitsBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Rose Garden, responded to this review, September 24, 2012
Dear KitsBay,

Thank you for your review and being our valued guest. I sincerely appreciate reading your comments and will pass them along to the Rose Garden team.

We look forward to your next stay and appreciate your choosing Shilo Inn Rose Garden.

Sincerely,

Gary Sorrels
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Klamath Falls, Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed August 5, 2012

My family (Husband and two daughters 3 years and 1 year) just spent 3 nights in this motel. We were given a 2nd floor room, so after packing all the stuff one would need for three nights with two small children up a flight of stairs we entered our room which had a horrible smell of urine. It was late, and we had just packed our sleeping children up to the room with all our stuff, so we opened the window only to find that we did not have a screen! Not all the safe when you have a three year old with you. Opening the window helped with the smell so we decided to set our stuff up and deal with the room in the morning. When my husband pushed the bed against the wall so our three year old would roll off we found a whole trash cans worth of garbage under the bed. Hot Cheetos, a bag from said Cheetos, used tissues and a myriad of other things. I went to set up the playpen and the carpet had obviously not been cleaned/vacuumed in a long time. Since my baby is just starting to walk, she had to spend the entire time in the play pen (we brought from home) because I would not let her down on the floor. During the time of our stay it was over 100 degrees in Portland, so we HAD to turn on the air conditioner...and what do you know the urine smell returns. Someone had urinated in our A/C. Fun times. We told the man at the front desk and he discounted us $10 for our entire stay. I think in your "Recent Renovation" you skipped over room 220! Horrible stay, dirty and we won't be back.

Room Tip: There is not swimming pool or fitness center at this hotel, but you are allowed to use the facilitie...
See more room tips
  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Katy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Rose Garden, responded to this review, August 6, 2012
Dear Katy B,

Thank you for commenting on your recent stay. I sincerely apologize for your experience.

I am deeply concerned about the items you mention and am currently investigating further with the Rose Garden team. I would like an opportunity to resolve this satisfactorily and invite you to contact me personally for further resolution. Please contact the hotel at your earliest convenience and they will provide you the necessary contact information.

Sincerely,

Gary Sorrels
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Portland hotels
0.3 mi away
Inn at the Convention Center
Inn at the Convention Center
#71 of 138 in Portland
3.0 of 5 bubbles 320 reviews
0.2 mi away
Quality Inn Downtown Convention Center
0.0 mi away
Crowne Plaza Portland-Downtown Convention Center
Show Prices
Show Prices
Show Prices
0.1 mi away
Courtyard Portland Downtown/Convention Center
0.8 mi away
Residence Inn Portland Downtown/Lloyd Center
0.8 mi away
Jupiter Hotel
Jupiter Hotel
#65 of 138 in Portland
3.5 of 5 bubbles 532 reviews
Show Prices
Show Prices
Show Prices

Been to Shilo Inn Rose Garden? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shilo Inn Rose Garden

Property: Shilo Inn Rose Garden
Address: 1506 NE 2nd Ave., Portland, OR 97232
Location: United States > Oregon > Portland
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #102 of 138 Hotels in Portland
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Shilo Inn Rose Garden 2*
Number of rooms: 44
Reservation Options:
TripAdvisor is proud to partner with Groupon, Booking.com, Orbitz, Hotels.com, Cheap Tickets and Priceline so you can book your Shilo Inn Rose Garden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shilo Inn Portland Rose Garden Hotel Portland
Portland Shilo Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing